KB Home Reviews

Updated June 29, 2014
Updated June 29, 2014
67 Reviews
2.9
67 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
KB Home President, CEO, and Director Jeff Mezger
Jeff Mezger
41 Ratings

Review Highlights

Pros
  • Very good training program both in product training and in Sales skill set training (in 6 reviews)

  • Great place to learn if you want to get started in the business (in 4 reviews)


Cons
  • High pressure, micromanaged, long hours, no work life balance (in 9 reviews)

  • The Raleigh division unfortunately was vary disorganized at the local level (in 3 reviews)

More Highlights

9 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Work work environment of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous  in  Houston, TX
    Former Employee - Anonymous in Houston, TX

    I worked at KB Home for more than 3 years

    Pros

    Coworkers were some of the best people.

    Cons

    Management doesn't know what the workload is like for "lower employees". Everyone is overworked and underpaid. Each person they call a coordinator for the different departments is a fancy way of saying whipping post or flunky. Decisions are made with in a knee jerk way and they are reactive instead of proactive. I've never worked somewhere that constantly piles on the work yet tells you they are unhappy with your performance but in the next breath they ask you to write a job description of what you do. How can you be unhappy with my performance if you don't even know what I do? The reason they don't know what anyone does around there is because the turnover is so high they just put people in chairs and tell them to get to work. There's no training or explanation about what to do because there hasn't been anybody there long enough to know what to do. Management runs around barking orders and expects everyone to bow in front of them like everyone else is beneath them. I had the same role the entire time I worked there but at one point I was doing manual labor like moving furniture every week for the sales meetings. It wasn't until I put my foot down and said that I could no longer move furniture that they hired someone to do it. What makes this so comical is that the time it took me to move furniture every week wasn't taken into consideration for my other duties. So I would get asked why I didn't get other things done. I wanted to scream and say it's because I WAS MOVING FURNITURE! I did everything from fetch breakfast and lunch to payroll functions and complex data analysis for pennies. My salary wasn't equal to the things I was asked to do.

    Advice to ManagementAdvice

    Think long and hard about the things you ask employees to do before you make a decision. Stop changing things like the wind. Make a decision and stick with it. Instead of having morale boosting barbecues in the parking lot every 90 days, pay the employees more money.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Most difficult working experience in my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Coordinator  in  Los Angeles, CA
    Former Employee - Marketing Coordinator in Los Angeles, CA

    I worked at KB Home full-time for more than a year

    Pros

    When I worked there, salaries were above market.

    Cons

    Deceitful and deceptive management and culture.

    Advice to ManagementAdvice

    You're only as good as your word. Learn it. Live it.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Most unorganized company ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Home Sales Consultant  in  Atlanta, GA
    Former Employee - New Home Sales Consultant in Atlanta, GA

    I worked at KB Home full-time for more than a year

    Pros

    Gave draw against commission so you had some money.person.

    Cons

    They continuously moved you around so that you couldn't collect your commission because you had to turn your sales over to the next sales person. Management jumped shipped as fast as they could so you didn't know who was your supervisor.

    Advice to ManagementAdvice

    Get experienced people who want to do good for the company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Atlanta office was horrible place to work. Lack of experienced management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - New Home Sales Consultant  in  Atlanta, GA
    Current Employee - New Home Sales Consultant in Atlanta, GA

    I have been working at KB Home

    Pros

    Benefit package was very good.

    Cons

    Scripted sales routine. You were secretly video taped to make sure you followed the script, Didn't allow for any personalization. Always felt big brother was watching. Had to be a dressed up robot. Many of our sales managers never sold a house or had a RE license. Promotions were given to favoritism. No wonder this was one of the first offices to close.

    Advice to ManagementAdvice

    There wasn't any while I was there. Everyone was jumping ship.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Beware before saying yes...ask questions and get answers before you're in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Sales Representative  in  Lancaster, CA
    Former Employee - Senior Sales Representative in Lancaster, CA

    I worked at KB Home

    Pros

    There are some very small rewards but the cons outweigh the pros

    Cons

    Lots, forget about your family life, KB will be your life. Favoritism, lack of respect for its sales force. Promotes an unhealthy working environment amongst sales partners.

    Advice to ManagementAdvice

    Listen to your sales people, take them seriously, show respect, consideration and true appreciation. Cut the favoritism and the back stabbing, be honest with them and adequate compensation for hard work and show loyalty to your people.

    Doesn't Recommend
    No opinion of CEO
  7.  

    If you are going to work for this company, beware of your supervisors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Warranty Representative
    Current Employee - Warranty Representative

    I have been working at KB Home

    Pros

    The benefits were about the only good thing about this company. If they followed through with all the promises they make, there would be a lot to say here. Unfortunately, this is not the case.

    Cons

    dishonest policies and management, unrealistic expectations, lack of support when needed....i could go on for days

    Advice to ManagementAdvice

    maybe McDonalds would be a better place for you

    Doesn't Recommend
    No opinion of CEO
  8.  

    LACK OF ADVANCEMENT OPPORTUNITIES!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Disgruntled Employee
    Current Employee - Disgruntled Employee

    I have been working at KB Home

    Pros

    The best reason unfortunately is the benefits and that is about it

    Cons

    The downsides I would have to say are lack of advancement opportunities at least in my division and the way they go about internally promoting. You never know the job was even available it is never posted. Right now it is nothing they can do about it but to current market has caused a lot of strain as well.

    Advice to ManagementAdvice

    VALUE YOUR EMPLOYEES BECAUSE THEIR VOICE MATTERS AS WELL. DON'T WAIT UNTIL THEY ARE ABOUT TO WALK OUT THE DOOR BEFORE YOU WANT TO PROPERLY COMPENSATE THEM.

    Doesn't Recommend
    No opinion of CEO
  9. 3 people found this helpful  

    SALESPEOPLE BEWARE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - New Home Sales Associate  in  Irvine, CA
    Current Employee - New Home Sales Associate in Irvine, CA

    I have been working at KB Home

    Pros

    The company does seem to strive to satisfy it's 'external' clientele. I never had an experience where a customer's legitimate complaint or concerned was not addressed and remedied. The incredible disconnect between this mode of operation and the obvious lack of concern for employees is baffling.

    Cons

    A horrible environment for sales people. Long hours and absolutely no concern for an employees desire to balance or even have a personal life. Senior management is openly hostile towards salespeople and would certainly replace them with robots if the opportunity existed. It is an exhausting place to work.

    Advice to ManagementAdvice

    Take a long look at your sales corp...the incredible turnover rate should speak volumes but you seem to not to care.

    Doesn't Recommend
    Disapproves of CEO
  10. 2 people found this helpful  

    KB Home, a great place for liars to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - New Home Sales Associate  in  Jacksonville, FL
    Former Employee - New Home Sales Associate in Jacksonville, FL

    I worked at KB Home

    Pros

    Great training program, 401k, uniforms.

    Cons

    The compensation not equal to responsibility. Sales reps are responsible for generating almost all of their own traffic, getting all needed documents for home loan counselor, calling buyers to check on loan status, scheduling all appointments from contract to close. The only holidays the sales offices are closed is Christmas Day, Thanksgiving Day and New years day. Management only communicates to ask how many sales you have for the week and if you don't have any, they don't care enough to ask why. They somehow overlook the dishonest sales reps, because as long as they are making sales, KB doesn't care WHAT the sales rep lied to the buyer about, as it is clearly stated in the contract that they can not be held liable for anything that the sales rep said. The employees talk trash about each other, sales managers talk trash about sales reps in front of other sales reps(from different properties).

    Advice to ManagementAdvice

    None, they know the company has a high turn over, and they know why.....they just don't care, as long as they are getting a paycheck.

    Doesn't Recommend
    No opinion of CEO

KB Home Photos

Street view of the KB Home headquarter office located in Los Angeles, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.68)

+ Add Photo

Worked for KB Home? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.