Kaiser Permanente

  www.kaiserpermanente.org
  www.kaiserpermanente.org

Kaiser Permanente Reviews

Updated November 12, 2014
Updated November 12, 2014
1,759 Reviews
3.6
1,759 Reviews
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Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
394 Ratings

Review Highlights

Pros
  • Allowed me to telecommute once a week so promoted a healthy work-life balance (in 158 reviews)

  • Great benefits - while I was there there was a very flexible work schedule (in 201 reviews)


Cons
  • Work life balance available to doctors; not the same for administrative staff (in 45 reviews)

  • Upper management is adept at finding new ways to run their best employees off (in 38 reviews)

More Highlights

131 Employee Reviews Back to all reviews

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  1.  

    Work experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaiser Permanente

    Pros

    They have great medical benefits if your coverage is health maintenance organization

    Cons

    This company have a High turnover rate. They perform layoffs often.

    Advice to ManagementAdvice

    You need to care about your employees more. Decisions are made without really seeking the truth.

  2. 1 person found this helpful  

    I Got Out As Soon As I Could

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant
    Former Employee - Consultant

    I worked at Kaiser Permanente full-time (more than an year)

    Pros

    There are none.

    Cons

    Too many reorganizations, low pay, overworked, lack of onboarding, zero training, micromanagement and poor leadership

    Advice to ManagementAdvice

    KP needs to be flattened out, too many layers of mid management in all departments. I mean how many directors and executive directors can one department have? My God it makes no sense at all.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Job satisfaction depends on your manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Oakland, CA
    Current Employee - Senior Consultant in Oakland, CA

    I have been working at Kaiser Permanente full-time (more than 3 years)

    Pros

    If you have a manager that cares about his/her team, this is a good place to work. Work-life balance is possible with the right manager.

    Cons

    Under-qualified management makes for a very unpleasant work situation and low morale. Work-life balance is not company-wide and only applies if you have an understanding and flexible manager who values quality work and satisfied employees.

    Advice to ManagementAdvice

    Need more checks and balances when hiring individuals into a managerial role, especially external hires. There needs to be substance to their qualifications, don't hire just because you think there may be a personality/corporate culture fit. Chances are the personality that you witnessed in the interview is not the one showing up to work. This produces low morale for the employees under this type of manager.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 6 people found this helpful  

    FUBAR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaiser Permanente full-time (more than 8 years)

    Pros

    Benefits, not salary unless you are a VP or higher

    Cons

    Incestuous and myopic, no carrer here unless you know someone; no real strategic vision exhibited by the CEO, just a glad hand survivor

    Advice to ManagementAdvice

    Practice diversity of employment experience...CPA's aren't Gods...stop the nepotism...almost all of your managers (up to SVP) are incompetent and lack any techinical skill or vision...the Peter Principle in spades!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    one big fraud

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaiser Permanente full-time (more than 10 years)

    Pros

    Some of the doctors care

    Cons

    Kaiser in general has no idea where they are going because they do not know what they are doing as a medical establishment we have been watching them deliver bad decisions for over 15 years.

    Advice to ManagementAdvice

    Do what you say. You can not go big if your people are small and have no ideas

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Very clique-y along with a High School mentality, and rampant with favoritism.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Health Information Management Assistant in Baltimore, MD
    Former Employee - Senior Health Information Management Assistant in Baltimore, MD

    I worked at Kaiser Permanente full-time (less than an year)

    Pros

    The Pay. I was(or I was supposed to be) part of the Union meaning better pay and benefits. Great health insurance, meaning I didn't have to "leave work" to see my physician. Received mileage for training.

    Cons

    I was very excited to work here in the very beginning. However I should have taken heed to the negative reviews from former employees as well as the legal trouble Kaiser is ALWAYS in. Kaiser is always being sued by either a patient or a former employee. I was terminated during my probation period over hearsay.

    The 70-something days I was there, I only saw my supervisor TWICE for maybe a few hours. Yet she claimed she received all these complaints about my attitude and my work attire: she claimed someone said I was wearing jeans and a mini-skirt. Yes...a mini-skirt. And she was so convinced that this was true, despite only being at my work location twice. How would she know if I violated dress code if she was almost NEVER there? I had never heard a word about anything I was doing wrong until the day I was fired. Nothing.

    Now to my coworkers: lazy. I was left to my own devices many times due to my coworker either picking up her car at 3pm (not allowed, by the way), and holding long conversations with her husband or other employees while patients are waiting to be served. Day after day, I was handling the window and the phones on my own because my coworker didn't feel like working. Yet no one complained about that. Not to mention, on one occasion, we "lost" a patient's school form. My coworker did not document where she left the form and the patient made a complaint to my department manager. After some research, we found it upstairs in another department (as the patient was coming in over the weekend for some other business). My department manager actually blamed the front desk clerk in the OTHER department for not giving the form to the patient....and NOT my coworker, who failed to document where she put the form in the first place. That should have been my first red flag, because documentation is EVERYTHING in a Medical Records department.

    I did file a complaint about HIPAA violations to OCR. Maybe that had something to do with my termination. But hearsay does not hold up in any court, INCLUDING unemployment. Which of course I won because Kaiser could not produce any evidence of my wrongdoing. The shock and the pain of being fired has worn off, because I hold myself to a high standard, and I do not operate well in a high-school work environment that is rampant with favoritism. Despite losing my income(which was GREAT) I am glad to be gone.

    Advice to ManagementAdvice

    It wouldn't kill you to frequent your designated locations so you can see how employees are REALLY working. And to upper management, you need to be VERY CAREFUL who you hire as a manager in a meticulous department such as Medical Records and Health Information. Patients cannot afford lazy and incompetent employees handling their private medical information.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Company is going down hill quickly!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaiser Permanente (more than 3 years)

    Pros

    Benefits. Rumor has it that they will be changing

    Cons

    They don't know what they're doing. Say they need to change to be more competitive but don't really change and just cause hysteria with their employees. Very dysfunctional….They have been talking about how they are going to change to be more competitive but they don't really change at all. If they do make changes, they aren't really for the better.

    Advice to ManagementAdvice

    Really examine who you put into senior leadership positions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Work/Life Unbalance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Business Specialist in Downey, CA
    Current Employee - National Business Specialist in Downey, CA

    I have been working at Kaiser Permanente full-time (more than an year)

    Pros

    I you get sick you are close to medical help.

    Cons

    Very unorganized and reactionary for a large well-respected company.

    Advice to ManagementAdvice

    Get some managers with people skills and treat the employees better.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Difficult place to work; lots of office politics to navigate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Rockville, MD
    Former Employee - Anonymous Employee in Rockville, MD

    I worked at Kaiser Permanente full-time (more than 10 years)

    Pros

    You work with a diversity of people.And they stress doing community service work, which as an employee, you need to get out and do 16 hours of community service work every year. That's kind of refreshing.

    Cons

    There is no upward mobility in the Health Plan side of the business. And the office politics are like shark infested waters.

    Advice to ManagementAdvice

    Create more growth opportunities for people. The office culture is run on rumors and scare tactics.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    micro management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff RN in Walnut Creek, CA
    Current Employee - Staff RN in Walnut Creek, CA

    I have been working at Kaiser Permanente part-time (more than 10 years)

    Pros

    The benefits are good. The pay is great.

    Cons

    Micro management. Poor life/work balance. Punitive.

    Doesn't Recommend
    Disapproves of CEO

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