Kaiser Permanente
3.5 of 5 1,495 reviews
www.kaiserpermanente.org Oakland, CA 5000+ Employees

Kaiser Permanente Reviews

Updated Jul 7, 2014
All Employees Current Employees Only

3.5 1,495 reviews

                             

85% Approve of the CEO

Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson

Bernard J. Tyson

(273 ratings)

74% of employees recommend this company to a friend
117 Employee Reviews Back to all reviews
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    Don't even think about it!

    Physician (Current Employee)
    Los Angeles, CA

    ProsVested pension, after 10 years (even though it's unsecured).

    ConsAlways short-staffed. Always. All jobs, all positions.

    Advice to Senior ManagementStop with 'crisis' management, and chaos. Just stop.
    Be truthful.
    Treat everyone as an adult.
    Stop canceling vacations, sick leave, medical appointments, holidays, all in the name of 'patient care', comes first.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    STAFF DOES NOT THRIVE!

    Supervisor (Current Employee)
    San Jose, CA

    ProsExcellent pay and benefits

    ConsThe Kaiser system does not care about patients only $$. Staff is shut down when they bring concerns to management so no one says anything anymore. There is no work/life balance, most staff is on overload and stressed out. No communication between management and staff. Decisions made by management and then changed the next week, no consistency or transparency.

    Advice to Senior ManagementRead any of the "cons" and take what you will.

    No, I would not recommend this company to a friend

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    Scheming, Incompetent Managers at the top

    Project Coordinator (Current Employee)
    Oakland, CA

    ProsMany terrific, dedicated people work for Kaiser Permanente - in the middle ranks. Let's hope they will "thrive" to do some good in the world.

    ConsKaiser Permanente is top-heavy with incompetent do-nothings internally called "Old Kaiser". They almost sank the whole system over their rush to take over the prestigious Electronic Health Record positions that they didn't understand. On the "business side" looking the part came to mean more than technical knowledge: in fact "technical people" were regarded as contingent labor to be used and thrown away.

    While I worked as a mere project coordinator, the insight I got into the highest level workings of Kaiser was enough to make me never want to work for that company again. I was hired after a year of working as a temp. The first thing my new manager did was try to elicit dirt on another manager I had been assigned to. When I demurred, she tried to bring up the subject in other ways. Finally she dragged me into a meeting with the Director of the department and told him that she thought I was afraid to talk about the problems with this former manager, whom she was apparently trying to set up to be fired.

    When I still refused to cooperate, she started to make a big show of building a file AGAINST ME. When I had technical problems with my computer and sent an email notice that I had to miss a staff meeting because I was with tech support, she sent an email documenting how she had explained to me that it was a job requirement that I attend staff meetings. Then she asked for me to give her a list of everything I liked and disliked about my job *IN WRITING*. She continued to disguise her actions against me by sending me to get a new ergonomic chair for my desk. But the very next day after that, she called me into her office to fire me: it turned out she could fire me for no reason at all since I was still in my probation period.

    I did attempt to complain to Human Resources, but apparently she had already been calling them for weeks, and they had been arming her for how to legally terminate an employee, whether there was cause or not! I then went through the months long process of appeals. This turned out to amount to asking the manager whether she would consider taking me back. My appeal was rejected the day before Christmas.

    It outrages me that a manager in a large, respected company like Kaiser, in such a high level department, could get away with this sort of scheming, manipulative behavior - and then just fire anyone who doesn't cooperate with her. As far as I know she has continued to rise in the ranks, while I was thrown out on the street.

    As for the general level incompetence - I saw that all over the office. But the most appalling thing was the Indian programmers. I don't say that to be racist: India has great technical education, and the programmers that went through that education system deserve a lot of respect. But the guys I'm talking about were hired simply because they were Indian and they *looked* like programmers! They were calling their buddies for how to do their job all the time! Worse, they were calling me! I was more technical than they were, and I was being paid clerical wages while they were being paid over $100k a year and getting to go to conferences! There is something wrong with the way hiring managers stereotype people in this country. Working at Kaiser really made me cynical because I had to see that there are a lot of people who lie on their resumes, and have a whole system set up to lie on their recommendations, and they end up in great jobs. And then there are honest people like me who know things because they read a lot, but they have no one to vouch for them, and they make chicken-scratch because they are nerds who don't network. In a way I'm glad I didn't work at Kaiser long, because that environment would have made me bitter about life.

    Advice to Senior ManagementFirst, clean house on "Old Kaiser". Stop associating looks with competence, and stop hiring on the basis of stereotypes. If there are rumors about certain managers constructing elaborate schemes to get other managers fired, check them out - it just might be true. Also, HR should reconsider the wisdom of always being on the manager's side against the lower-level employee: sometimes they should just advise the manager not to be such a jerk.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Kaiser Permanente Open Enrollment

    Sales Manager (Former Employee)
    Washington, DC

    ProsAs the open enrollment senior sale manager, I not only performed open erollment for many of the private comanies, associations and industries; I also provided open enrollment for many of the federal agencies like the IR, FBI, CIA, Defense Dept. and HUD.

    Consknow the culture of the various agencies on an accelerated basis

    Advice to Senior Managementmake sure the sales manager knows the Kaiser products and can articulate the Kaiser message and brand

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Manager

    Anonymous Employee (Former Employee)
    Aurora, CO

    ProsThere were some good people that worked there. Other than that, absolutely no pros.

    ConsTerrible leadership, unethical management team, terrible compensation, terrible benefits. I would not send my worst enemy to work for this terrible company. I worked here for almost 3 years and only found a handful of decent people. No training. Minimal work-life balance.

    Advice to Senior ManagementFire your entire management staff and under performing employees and start over.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Negative

    Anonymous Employee (Former Employee)

    ProsThe only Pros I have are salary range

    ConsThis organization is a complete mess too big for it's own good!

    Advice to Senior ManagementClean - house get rid of all management!

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    Kaiser

    Medical Assistant (Former Employee)
    Harbor City, CA

    ProsPay is good, benefits are good, basically a good place to work

    ConsThere seems to be a lack of Humanity, caring and hostillity

    Advice to Senior ManagementHire back the good people

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    hospice palliative metro

    Registered Nurse (Current Employee)
    Los Angeles, CA

    Prosgreat patients, good benefits but you pay for them,

    ConsManagement in hospice palliative is clearly disorganized and managers are clueless as to how much work a field nurse actually does. Hours on end are spent by nurses who work for free downloading patients to an archaic slow computer system, 15 min here 10 min here spent downloading patients one by one. 3 hours goes by. Supplies ordered by nurses! Outrageous! DME ordered by nurses! Outrageous! Hire a min wage worker to complete that time consuming misery ...nurses need time to take care of patients. Managers push the hardworking nurses around like camels....loading them up with impossible demands. FREE LABOR, wear and tear on car, gas costs...the wage looks decent but in reality it amounts to about 8 bucks an hour when purchasing new cars every few years because of the constant driving and all the free afterhours paperwork. Definite rip off. Managers think field hospice palliative nurses are out having fun and shopping they are clueless to how things go down in a patients home. A patient may have a large bout of diarrhea flowing all over the floor just after you finished an excellent assessment, ordered meds, supplies, reviewed and instructed caregiver of patients care plan....what are you going to do walk out on the sick patient and tell his 89 year old feeble wife to clean him up. Your will be there another 45minutes just cleaning the patient up.

    Advice to Senior ManagementGET out in the field with nurses to see how hard they truly work.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    political issues

    Anonymous Employee (Current Employee)

    Prosgreat money but over worked.

    ConsKP is a union base hospital, but it is costing too much money for our members. We can't honor contracts and keep care cost down.

    Advice to Senior Managementnegotiate better.

    – I'm not optimistic about the outlook for this company

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    CSC San Diego

    Business Analyst (Current Employee)
    San Diego, CA

    ProsIt's a paycheck
    Jeans everyday
    Above average vacation time
    Average pay and benefits
    No training

    ConsZero respect for work life balance
    Unpaid overtime
    Zero to little raises
    Little room for professional growth
    Most people here have worked in this exact building for 10+ years. As a result many of the job responsibilities, dynamics, and "culture" have little relevance to any other professional job at a large company.
    Expectation to work as late as possible unless there is something "urgent" at home
    Incompetent management at all levels

    Advice to Senior ManagementNeed new management from outside! People here are so stuck in their weird ways there is no use changing them here

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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