Kaiser Permanente

www.kaiserpermanente.org
Employer Engaged

Kaiser Permanente Reviews

Updated February 24, 2015
Updated February 24, 2015
220 Reviews
2.0
220 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
220 Ratings

Review Highlights

Pros
  • Allowed me to telecommute once a week so promoted a healthy work-life balance (in 158 reviews)

  • Great benefits - while I was there there was a very flexible work schedule (in 201 reviews)


Cons
  • Work life balance available to doctors; not the same for administrative staff (in 45 reviews)

  • Upper management is adept at finding new ways to run their best employees off (in 38 reviews)

More Highlights

220 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Slow paced, lots of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Project Manager in Oakland, CA
    Former Employee - Finance Project Manager in Oakland, CA

    I worked at Kaiser Permanente full-time (more than 3 years)

    Pros

    Steady work,
    low expectations
    Easy commute
    Salaries decent
    Pension after 5 years

    Cons

    Low expectations produce low results.
    Politics of getting anything done was unbearable.

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful  

    Don't bother right now--impending layoffs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Oakland, CA
    Current Employee - Senior Consultant in Oakland, CA

    I have been working at Kaiser Permanente

    Pros

    If you work in a good group, you are lucky.

    Cons

    Because of the competitive healthcare marketplace, Kaiser is in cost-cutting mode.

    Advice to ManagementAdvice

    Your people are your best resource. Constant rounds of layoffs are affecting employee morale and performance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Lower Pay, Extra Work. No work Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Pleasanton, CA
    Current Employee - Director in Pleasanton, CA

    I have been working at Kaiser Permanente full-time (more than 8 years)

    Pros

    Good retirement benefits. if you can survive the demand from work

    Cons

    Incompetence is rewarded. People are treated as headcount. Asked to work unrealistic long hours.

    Advice to ManagementAdvice

    Do not keep doing the same thing by the same people and expect different results. If someone fails a large program, change them.

    Doesn't Recommend
    Negative Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Not a place for bright people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaiser Permanente

    Pros

    Believes that it's making a difference in the community it serves

    Cons

    Is socialism at its finest. People are inspired to be average. Nothing great about it. A bunch of lemmings just walking along.

    Advice to ManagementAdvice

    They're too deeply ingrained in the way they work to make a difference. It would take three meetings to review this comment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Working for KP.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Assistant in Orange, CA
    Former Employee - Medical Assistant in Orange, CA

    I worked at Kaiser Permanente

    Pros

    The work is steady and the employee turnover is low. Daily meetings and regularly scheduled employee meetings are scheduled for training.

    Cons

    The management is primarily concerned with "meeting the number." Constantly required to push vaccines that people do not want. Long hours.

  7. 1 person found this helpful  

    Training issues and poorly trained management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advice Nurse in Portland, OR
    Former Employee - Advice Nurse in Portland, OR

    I worked at Kaiser Permanente

    Pros

    Great insurance (just stay healthy). Great pay. Needed a lot of help from staff to cover shifts and little support for family leave. Union membership was a plus. Most coworkers were lovely. Potlucks all the time were very enjoyable.

    Cons

    Management did not address hostile work environment and are aware of certain employee who harass but do nothing about them. Protocol is supposed to be used but many instances where there was no protocol to cover and nurses were reprimanded if suggesting anything Kaiser didn't agree with such as suggesting to see a Naturopath. Be careful advocating for patients as there a fine line between sending the doctor a message and advising patients to seek an advocate. Hard to get approved for time off including vacations.

    Advice to ManagementAdvice

    If staff put in extra time to help, then need time off for family, illness, treat them humane when they come back to work. When they work overtime to catch up as well as help out, try not to throw them under the bus to make yourself look better. Realize everyone is human and under stress and exhaustion do make slight errors. Scent the good rather than the occsionl mistake. Don't make employees feel threatened if their call times go down when they are quitting smoking or dealing with family emergencies. Ask yourself how you would like to be treated. Should you be given a second chance? Should you only have your down days judged? Would you treat kids this wy when you were five years old on the playground and if not, why are you doing it now?

    Recommends
    Positive Outlook
  8.  

    HR specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaiser Permanente

    Pros

    Big company, decent medical and dental

    Cons

    Little pay, little chance at advancement.

    Doesn't Recommend
    Positive Outlook
  9. 1 person found this helpful  

    Not female or mother friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physician in Largo, MD
    Current Employee - Physician in Largo, MD

    I have been working at Kaiser Permanente full-time (more than a year)

    Pros

    Good pay and benefits, very competent medical staff

    Cons

    When the decision to turn KP Mid Atlantic into a profit center the current CEO understood increase number of paying patients and appointment slots available, not improve on internal management processes. As a result attrition rate is now 5 times higher in Mid Atlantic than other KP locations because of unrealistic expectations placed on physicians' shoulders. Unlike other KP locations last patient booking is later during the day and there is no specific time dedicated to administrative work by physicians. Thus, even experienced doctors end up working late in the evening, sometimes up to 9 pm. Furthermore, the current workload management is so mothers' unfriendly that many female doctors have resigned. This is obvious when you look at the gender imbalance among physicians which is currently heavily skewed towards male doctors.

    Advice to ManagementAdvice

    Instead of focusing on revenue generation, you should place emphasis on making the company more efficient by revising workflows and internal procedures. It takes months to get anything accomplished, from a trivial software order to even issuing new business cards. This is symptomatic of a sub-optimal management culture. There are several ways to accomplish profitability, and its not just by sales. Furthermore, when doctors try to raise awareness on these and other issues the answer is not to send in a psychiatrist. This gives the unmistakable feeling that you are blaming the physician by placing the onus on his ability to 'cope' rather than trying to honestly understand the validity of his claims. This might help reduce physician's turnover and patients' frustration of having to deal with a new doctor every few months.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Security over value

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in East Los Angeles, CA
    Current Employee - Anonymous Employee in East Los Angeles, CA

    I have been working at Kaiser Permanente

    Pros

    A certain level of security. But, that's never certain. Vacation accrues at a good pace and the insurance package is good. As a provider, you can enjoy affordable healthcare.

    Cons

    No merit increases anymore, so you better get your best pay upfront. Highly political environment, it's about power first, not people. Work hard, do a better job, and your reward is more work, uncompensated more work.

    Advice to ManagementAdvice

    Look at your staff as people, not a color code on a file. When someone consistently works hard, say thanks. And give annual pay increases, at least to cover the cost of living! You're raising premiums and have record profits, come on! Please.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Not the best experience

    • Culture & Values
    • Career Opportunities
    Former Intern - Project Coordinator in Pleasanton, CA
    Former Intern - Project Coordinator in Pleasanton, CA

    I worked at Kaiser Permanente as an intern (less than a year)

    Pros

    Some people are really nice and are willing to help you out, also it is a big company and it has room to relocate and move to other departments.

    Cons

    As an intern I was given very little to do, pretty much what nobody wanted to do. I didn't use all my potential because I was constantly being put down by people who abused their position. I rarely had any contact with my manager because she was always busy, so I was managed by her assistant, who clearly had no people management skills whatsoever. I tried being optimistic about interning at Kaiser, but after interacting with different people in my department, I noticed that most were very unhappy working there. There is no energy in the building and everyone tends to keep to themselves.

    Advice to ManagementAdvice

    I suggest that they incorporate more team building exercises and events, as well as, people management training.

    Doesn't Recommend

Work at Kaiser Permanente? Share Your Experiences

Kaiser Permanente

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.