Kaiser Permanente

  www.kaiserpermanente.org
  www.kaiserpermanente.org

Kaiser Permanente Reviews

Updated October 9, 2014
Updated October 9, 2014
1,687 Reviews
3.6
1,687 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
363 Ratings

Review Highlights

Pros
  • Allowed me to telecommute once a week so promoted a healthy work-life balance (in 151 reviews)

  • Great benefits - while I was there there was a very flexible work schedule (in 190 reviews)


Cons
  • There is no "work life balance" at Kaiser, contrary to the expressed platitude (in 41 reviews)

  • Upper management is adept at finding new ways to run their best employees off (in 38 reviews)

More Highlights

193 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 7 people found this helpful  

    KAISER ALLOWS BAD MANAGERS TO BULLY EMPLOYEES

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Burbank, CA
    Former Employee - Administrative Assistant in Burbank, CA

    I worked at Kaiser Permanente full-time (more than 10 years)

    Pros

    The employees are wonderful, Benifits are Great, Salaries are Competitive

    Cons

    Mgrs. Bully Employees thru Performance Plans as a way of pushing them out the door. Ability to transfer to other positions is difficult

    Advice to ManagementAdvice

    Fire managers from the top down! Get back to the family, caring atmosphere that the company was founded on

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Health Plan Senior Executives are Figure Heads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager in Pleasanton, CA
    Current Employee - Manager in Pleasanton, CA

    I have been working at Kaiser Permanente full-time (more than 5 years)

    Pros

    Great telecommuting policy. There are some good people at this company that try and do the right thing. There are too many Executives that really don't care until it becomes and issue and then look for a scape goat.

    Cons

    Perks-No; Personal Growth- No; Office Culture - Vacant; I believe it this were a public company this Executive Management Staff would be under a lot more pressure to succeed and take personal accountability. I really think the EVPs need to have more experience. Too bad for the good workers.

    Advice to ManagementAdvice

    Finally the CIO has left the building. Too many run away projects with big tickets. Not sure I can advise a management team that is self-serving.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Bureaucratic, hierarchical organization; hard to get things done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Professional in Pasadena, CA
    Current Employee - IT Professional in Pasadena, CA

    I have been working at Kaiser Permanente full-time (more than 3 years)

    Pros

    One of the last companies to offer a pension (after 5 years), as well as a 403b; also lots of vacation time but it becomes difficult to take time off because of reduced staffing. Training is mostly in new business processes because they are constantly changing; very little technical IT training, if at all.

    Cons

    Biggest issue is most of the IT middle management (and some senior) have very shaky credentials when closely examined. Most have no technical training or experience, no hands on technical that would be required elsewhere. Lots of crossovers from the business side with no technical training. Lots of certificates and degrees(if they have them) from for-profit diploma mills. The culture is like a small town's; promotions are usually based on relationships rather than actual experience. Poor and mediocre performers with good connections are protected.

    Advice to ManagementAdvice

    Dump HR and bring in outside consultants - HR is part of the culture/problem

    Doesn't Recommend
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 1 person found this helpful  

    Love Our Vision & Mission, But We Need to Really Look Forward & Outward to Stay Ahead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaiser Permanente full-time (more than 5 years)

    Pros

    - Encouragement of work life balance is part of the culture
    - Access to heath education and resources - company invests in their employees' health which benefits everyone
    - Embraces diversity and demonstrates how a company can thrive with a diverse culture
    - Company possesses a mission and vision employees can really get behind and support

    Cons

    - A lot of "Old School" thinking about management & technology dominates operations & tactical side of the business
    - Outdated business infrastructure tech that does not promote efficiency from email software to HR websites & e-business systems
    - Tactical and operational sides of the business are not aware that they need to innovate their approaches. Leadership is often unaware of needs to update or upgrade technology consequently inappropriate choices are made when it comes to choosing technology.
    - Not a lot of opportunities to grow professionally within the organization
    - Insular thinking dominates culture, company does not always value individuals with differing views
    - Hierarchical structure chokes innovation and ability to have frank and constructive conversations with leadership about their need for growth & development

    Advice to ManagementAdvice

    Promote or hire leadership who can contribute outside views and expertise to the evolution of the the company. Develop a culture that allows people with different views to work effectively and collaboratively with each other. You are disenchanting and even losing talented people who bring new and invigorating ideas that can help make affordability and quality goals possible. These people may find it difficult to work within the environment/culture of the Kaiser Nod (agree, but then do otherwise) because they are results oriented.

    Work on building more time management & project management norms into project execution expectations. KP is, within some groups, decades behind when it comes to following standard project management practices.

    Have tactical & operations side of the business examine and adjust their approach to innovation and strategic thinking. IT Leadership and culture needs a major overhaul to provide the company with the technology infrastructure they need to compete and excel past our competitors.

    Adding that there is a pervasive discomfort with giving any leader whether it is a first line manager or a senior vice president with suggestions or advice. Managers are often frightened of disagreeing with senior leadership that they avoid speaking up or disagreeing. Those who disagree, sometimes even pleasantly and constructively, are either discounted or ignored. I honestly feel that it's not a matter of replacing senior leadership but coaching them to do regular self-evaluation and reaching out to their people on many levels on how they could improve.

    Approves of CEO
  6. 2 people found this helpful  

    Many people are on-the-job retired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Aurora, CO
    Former Employee - Director in Aurora, CO

    I worked at Kaiser Permanente full-time (less than an year)

    Pros

    Great experience as a patient of Kaiser! Great services offered and KP keeps in front and uses technology to the benefit of the patient.

    Cons

    It is not fast-paced at all. Many people appear to be hoping no one notices they don't work much. The expectations and the accountability are low. I am not sure how they provide such great patient care with what happens in the "back offices."

    Advice to ManagementAdvice

    Create a strong vision, hire motivated and driven people and hold them accountable for some lofty goals.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Conflicted Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Senior Financial Analyst in Atlanta, GA
    Current Employee - Lead Senior Financial Analyst in Atlanta, GA

    I have been working at Kaiser Permanente full-time (more than 3 years)

    Pros

    Work like balance and the pay is competitive

    Cons

    Nepotism is rampant. Leadership makes self centered organizational decisions.

    Advice to ManagementAdvice

    Stop being selfish leaders

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    PCT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaiser Permanente

    Pros

    good benefits, union, overtime opportunities

    Cons

    bad management, under staffed, old equipment, overcrowded rooms

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Great coworkers, horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Utilization Analyst in Downey, CA
    Former Employee - Utilization Analyst in Downey, CA

    I worked at Kaiser Permanente part-time (more than an year)

    Pros

    Hours
    Relatively easy
    Cool coworkers
    Benefits

    Cons

    Terrible management
    Basically a nurse'a assistant
    Glorified customer service position
    Did not pay for office supplies
    Terrible training

    Advice to ManagementAdvice

    Listen to your employees! Appreciate the hard work they put in.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Lost in a big sea

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Burbank, CA
    Former Employee - Analyst in Burbank, CA

    I worked at Kaiser Permanente full-time (more than 3 years)

    Pros

    Benefits, the cafeteria, employees are friendly

    Cons

    Management is clueless. They promote based on who they like, not skills or deserving people. They don't treat employees well and HR will always back the supervisor.

    Advice to ManagementAdvice

    Grow up. Learn to accept different people. Listen to your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    The model is good. The implementation of concept has flaws.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales and Marketing in Pasadena, CA
    Former Employee - Sales and Marketing in Pasadena, CA

    I worked at Kaiser Permanente full-time (more than 3 years)

    Pros

    Large integrated healthcare system in California.

    Cons

    I prefer not to comment

    Advice to ManagementAdvice

    N/A

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Work at Kaiser Permanente? Share Your Experiences

Kaiser Permanente

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.