Kaplan University Reviews

Updated August 12, 2014
Updated August 12, 2014
170 Reviews

2.9
170 Reviews
Rating Trends

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Approve of CEO
Kaplan University CEO Gregory Marino
Gregory Marino
58 Ratings

Review Highlights

Pros
  • Pay is good and usually schedules floating holidays around major holidays to allow employees more time off (in 7 reviews)

  • Great training to keep skill set sharp, good benefits and great co-workers (in 11 reviews)


Cons
  • This is a high pressure sales job (in 5 reviews)

  • They watch your every move and they are a sales job (in 6 reviews)

More Highlights

74 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    admissions advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan University full-time

    Pros

    Started off with a great salary

    Cons

    Longer shifts that what I expected.

    Recommends
    No opinion of CEO
  2.  

    Great place to work and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Admissions  in  Plantation, FL
    Current Employee - Director of Admissions in Plantation, FL

    I have been working at Kaplan University full-time for more than 5 years

    Pros

    willing to help you grow and expand

    Cons

    at the moment changes can be disrupptive

    Advice to ManagementAdvice

    plan from the bottom up

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Progressive University... defining the future of education.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professor  in  Fort Lauderdale, FL
    Current Employee - Professor in Fort Lauderdale, FL

    I have been working at Kaplan University full-time for more than 5 years

    Pros

    Great organizational culture. Fun place to work. Strong company values.

    Cons

    Tough to get promoted and earning appropriate compensation for efforts is difficult.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    One of the Best...Somewhat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Adjunct Faculty  in  Davenport, IA
    Current Employee - Adjunct Faculty in Davenport, IA

    I have been working at Kaplan University as a contractor for more than 5 years

    Pros

    Curriculum and training is outstanding.

    Cons

    Class offerings have come to a standstill for me, and was told it will not change anytime soon.

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Kaplan Career Move

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Career Services  in  Omaha, NE
    Current Employee - Director of Career Services in Omaha, NE

    I have been working at Kaplan University full-time for more than 5 years

    Pros

    Flexibility, Continued Professional Development, and Excellent Employee Benefits

    Cons

    Lack of Diversity in Leadership

    Advice to ManagementAdvice

    Diversity Training is in need

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Admission Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Advisor  in  Plantation, FL
    Current Employee - Admissions Advisor in Plantation, FL

    I have been working at Kaplan University full-time for more than a year

    Pros

    Great work environment. Team was always willing to help. Management is very hands on with employees.

    Cons

    no incentives. They make you work overtime . The training is very cult like and they try to brainwash you.

    Advice to ManagementAdvice

    listen to employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Good pay, managed like a bakery on Calle 8!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Fort Lauderdale, FL
    Current Employee - Director in Fort Lauderdale, FL

    I have been working at Kaplan University full-time for more than 5 years

    Pros

    Good pay. Good benefits. Young atmosphere, fast-paced.

    Cons

    Crippled leadership, lack of transparency, great at burning students/customers and employee out. Lack of interest in employee development, satisfaction, recognition. They don't walk the talk when it comes to hiring/retaining talent.

    Advice to ManagementAdvice

    Better and more experienced leaders.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Not a lot of communication from management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan University full-time for more than 10 years

    Pros

    The clients of this organization are wonderful people. Being able to help and assist them is an incredible experience that i would not trade for anything.

    Cons

    There is no real communication from upper management. There is not a lot of appreciation or even notice given to whether performance is good or bad. As an employee here, one feels very unappreciated. Not an asset, a liability in the eyes of upper management. In more than a decade of employment, I have never seen a single dime of increase in compensation.

    Advice to ManagementAdvice

    Communicate more with your people. Let them know how they are doing. Show your appreciation, even if it is minimal it is something.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Kaplan is a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan University for more than a year

    Pros

    Kaplan offers great flexibility in your schedule as it has remote positions available. The pay there is very competitive. They really seem to care about their employees as well as their students.

    Cons

    The only challenge I would say that I have had with my experience with Kaplan is their orientation needs to be a little more focused. It seemed extremely lengthy and didn't really give a new instructor a good idea as to what they were looking for the instructor to do within the classroom.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Salaries

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan University full-time

    Pros

    Having amazing co-workers; a great team!

    Cons

    Being grossly underpaid and overworked.

    Advice to ManagementAdvice

    Remember what it's like in the trenches. Pay your people market value. Respect and appreciate your tenured employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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