Kaplan University Reviews

Updated June 23, 2015
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3.0
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Approve of CEO
Kaplan University CEO Gregory Marino
Gregory Marino
23 Ratings

Pros
  • Good benefits, comprehensive training (in 13 reviews)

  • Pay is good and usually schedules floating holidays around major holidays to allow employees more time off (in 7 reviews)

Cons
  • Work/life balance can be a challenge (in 4 reviews)

  • This is a high pressure sales job (in 6 reviews)

More Pros and Cons

61 Employee Reviews

Sort: Popular Rating Date
  1. Great people!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Advisor in Fort Lauderdale, FL
    Current Employee - Admissions Advisor in Fort Lauderdale, FL

    I have been working at Kaplan University full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Managers are always ready, wiling and able to coach and help their people get better. Self-development is encouraged. Good benefits package.

    Cons

    It's a fairly monotonous job. It can be difficult at times, especially when expectations are raised when it's obvious they can't be reached. When your best advisors have trouble reaching their goals, there's a problem.

    Advice to Management

    Jump in an advisors seat and see what they're dealing with on a daily basis.


  2. Academic Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Former Employee - Anonymous Employee in Fort Lauderdale, FL

    I worked at Kaplan University full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great team, manager cared. Ability to attend College for free with the 100% tuition waver waiver after 30 days of employment.

    Cons

    Horrible work environment. Had to basically force perspective and current students to register and attend classes. Held accountable for students that weren't interested in attending school. Students cared more about their financial aid.

    Advice to Management

    Don't force students and don't force employees to enroll students that don't have computers and who are not really interested in attending school.


  3. Not so bad ... Declining industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan University full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Technology forward and willing to take risks. People stay because of the people they work with by far.

    Cons

    Decision making by top leadership. Expectations to deliver no matter the timeline.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Tough luck

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Kaplan University as a contractor

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Virtual work - no commute

    Cons

    Moves within the corporation are taxing and go only to the extremely lucky or are offered to external candidates

    Advice to Management

    Listen to someone you work for other than the CEO and your boss


  6. Lower the class size or quality can diminish

    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee in Stevens Point, WI
    Current Employee - Anonymous Employee in Stevens Point, WI

    I have been working at Kaplan University (More than 10 years)

    Pros

    Excellent communication with staff and department meetings

    Cons

    Large class sizes, which means longer work hours for less pay.. staff expectations keep increasing but pay rate actually took a cut

    Advice to Management

    Lower class sizes and have someone make sure that assignments truly match CLAs and GELs.


  7. Admissions Adviser for a good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Adviser in Plantation, FL
    Current Employee - Admissions Adviser in Plantation, FL

    I have been working at Kaplan University

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Great work culture, respect, sales environment but with options to get better

    Cons

    No respect for people's chosen schedules.


  8. Registration specialist

    Former Employee - Registration Specialist in Chicago, IL
    Former Employee - Registration Specialist in Chicago, IL

    I worked at Kaplan University (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Learned a lot from managers

    Cons

    Low pay for the amount of stress.


  9. Helpful (1)

    Admission Avisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan University

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Company to work for, good family environment. Good management in place, will work with you

    Cons

    A lot of pressure to enroll students


  10. Admission Specialist

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Specialist in Pompano Beach, FL
    Former Employee - Admissions Specialist in Pompano Beach, FL

    I worked at Kaplan University full-time (More than 10 years)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Great employee benefits for health insurance, tuition benefits

    Cons

    When your numbers are down, management makes you feel like a worthless waste of space.

    Advice to Management

    Look up at leadership's choices, not only what's below in the trenches as the sources of low numbers.


  11. Great peers...suspect upper management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Advisor in Orlando, FL
    Former Employee - Admissions Advisor in Orlando, FL

    I worked at Kaplan University

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    health benefits are great...enjoy working with the people there and the ADOAs in military is awesome

    Cons

    Upper management doesnt have a clue as towards showing employee appreciation..always constant change

    Advice to Management

    Get to know your employees better...they're the frontline and it kind of sucks when they don't know a top performer name....or majority of employees names



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