Kareo Medical Office Software for Small Practices

  www.kareo.com
  www.kareo.com
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Kareo Medical Office Software for Small Practices Reviews

Updated September 16, 2014
Updated September 16, 2014
73 Reviews
4.0
73 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kareo Medical Office Software for Small Practices Founder & CEO Dan Rodrigues
Dan Rodrigues
65 Ratings

Review Highlights

Pros
  • Got to learn a lot while interning with the company while working with a lot of great people (in 7 reviews)

  • Kareo is constantly trying new ways to keep their employees happy and providing a great work environment (in 7 reviews)


Cons
  • Work/life balance is ok, but sometimes can be challenging with our fast paced growth (in 7 reviews)

  • We are growing so fast and with that we have to develop processes to streamline work flows and till then you have to do trial and error (in 4 reviews)

More Highlights

19 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Interview Process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Irvine, CA
    Current Employee - Software Engineer in Irvine, CA

    I have been working at Kareo Medical Office Software for Small Practices full-time for less than a year

    Pros

    The hiring process at Kareo was very straightforward with lots of communication. The initial phone interview was both technical and culture base with the hiring manager. I was able to ask lots of questions during the in-person interview with the team.

    Cons

    No sure as I am still within my first month on the job.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Feels like family!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RCM Account Manager I  in  Las Vegas, NV
    Current Employee - RCM Account Manager I in Las Vegas, NV

    I have been working at Kareo Medical Office Software for Small Practices full-time for less than a year

    Pros

    The company is amazing. Great opportunities working here. Room for growth. Kareo is about their employees! Training is so helpful.

    Cons

    Rapid growth. Nothing we can't handle though.

    Advice to ManagementAdvice

    Keep doing what you're doing. I am glad I made this move.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at Kareo Medical Office Software for Small Practices full-time for more than a year

    Pros

    Employees become your family. I've made the greatest of friends here and always had strong support from my teammates and supervisors.

    The Customer Support team does get a little crazy sometimes, but you would always expect that from a fast-growing company. There was never one time where I couldn't get the assistance I needed from anyone from that team.

    Cons

    Although the company is growing, it is a bit difficult to transition from one line of business to another unless you have prior experience.

    Advice to ManagementAdvice

    It would be great if the flow of communication from upper management was little more fluid.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    If your looking for a company that cares about its employees then you've found it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Irvine, CA
    Current Employee - Sales in Irvine, CA

    I have been working at Kareo Medical Office Software for Small Practices full-time for more than 3 years

    Pros

    I've worked for several fortune 500 companies and have never experienced an environment like this. Find me another company of this size that the CEO's door is open for you to ask questions? Yes they have free sodas, yoga, catered company meetings etc but this is all just gravy.

    Cons

    Its a small company that's getting big FAST. With any company going through rapid growth there are going to be constant changes and yes sadly things that people have become accustomed to will be impacted. I think this is a big reason for the negative posts you see about Kareo.

    Advice to ManagementAdvice

    Take the negative posts in stride. I think allot of the posts that have appeared on this site are being done by people who have nothing else to compare Kareo too. Its going to happen but you're obviously making changes that are for the better good of Kareo and its employees. I for one cant wait to see whats in store for Kareo tomorrow.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great Place to Work -- Fast Paced and Good Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Operations  in  Irvine, CA
    Current Employee - Network Operations in Irvine, CA

    I have been working at Kareo Medical Office Software for Small Practices full-time for more than a year

    Pros

    - good group of people
    - culture
    - contributions to community
    - smart leaders, and down to earth
    - interesting products
    - multiple locations, vibrant cultures in each
    - a lot of technology
    - monthly celebrations and recognitions
    - social media footprint that brings everyone together
    - senior leadership that is always willing to take the time for employees

    Cons

    - technical debt that has to be managed (think that may be due to the nature of healthcare as a whole though)
    - not always enough time to get things done, but that's not really different from pretty much anywhere else
    - open seating can be a bit hard to concentrate at times, but there are plenty of quiet places

    Advice to ManagementAdvice

    - keep promoting and supporting the culture

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    A lot of smart people and good culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at Kareo Medical Office Software for Small Practices full-time for more than a year

    Pros

    There are a lot of smart people with various backgrounds from different industries. Everyone is passionate about their work. Exposure to different technologies. Environment promotes open collaboration between groups. The culture is progressive and work is challenging. Hours are flexible which helps provide some balance between work and life. Love the ping pong table.

    Cons

    Work/life balance is ok, but sometimes can be challenging with our fast paced growth. No 401k matching.

    Advice to ManagementAdvice

    Continue to refine and communicate company vision and stay focused on longer term objectives.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good Company, good culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at Kareo Medical Office Software for Small Practices full-time for more than 3 years

    Pros

    Good Technology, good culture and people.

    Cons

    Limited career movement, The building that Kareo is in is difficult to park and get to.

    Recommends
    Positive Outlook
    Approves of CEO

    Kareo Medical Office Software for Small Practices Response

    May 20, 2014Human Resources

    Thanks so much for the feedback. Please talk to your manager or HR regarding career advancement. We’d love to hear your ideas on how we can provide our employees a more meaningful employment ... More

  9. 3 people found this helpful  

    Even at their worst, Kareo is pretty good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at Kareo Medical Office Software for Small Practices full-time for more than a year

    Pros

    Great office, perks like lunch, yoga, flexible hours, etc. Very talented people and a diverse workforce. Excellent vision helping small practices.

    Cons

    Long hours, lack of growth and limited vision.

    Advice to ManagementAdvice

    Keep your talented people, and empower them. Let them work on the items that are most impactful to the customer, not shareholders.

    Recommends
    Neutral Outlook
    Approves of CEO

    Kareo Medical Office Software for Small Practices Response

    May 8, 2014Human Resources

    Thanks for taking the time to provide feedback!

  10. 1 person found this helpful  

    Hit the ground running and try to keep up!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at Kareo Medical Office Software for Small Practices full-time for more than a year

    Pros

    *positive/creative work environment
    *rapid, continuous growth of the company. Kareo has been growing by leeps and bounds since the start.
    *Fosters and promotes teamwork
    *Flexible/dynamic company that can change directions on a dime in needed and is always open to new suggestions and ideas from staff/clients and peers
    *Seeks continues feedback and listens to that feedback
    *Very smart, professional people here at Kareo- I come away from meetings knowing I am working with some of the top people in our respective fields
    *flexible vacation and time off
    *Promotes a "be cool" attitude and provides a pretty laid back environment

    Cons

    *Expect to work at a very fast pace from day one. You will have to hit the ground running to keep up with how Kareo moves.
    *You have to know your field and be a self starter. You will sink or swim very fast here.
    *Demanding hours
    *Higher then industry normal for quotas and goals- the bar is sometimes set a little too high
    *NO BONUS (first job ever where there is no bonus for holidays, end of year, or making goals)

    Advice to ManagementAdvice

    Communicate- the all staff meetings with Dan have gone over very well and I hope they continue- its great to know where we are heading every few months.
    Look for ways to cross-train departments- and educate and team build between departments
    Continue to promote the Kareo Culture and make sure we are all living it and enjoying it

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    A great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Las Vegas, NV
    Current Employee - Account Manager in Las Vegas, NV

    I have been working at Kareo Medical Office Software for Small Practices full-time for more than 3 years

    Pros

    Great wok environment
    Happy employees
    Lots of room to advance
    Awesome to be a part of such a fast growing company

    Cons

    Things are moving so fast sometimes it feels like we might fall off the ledge!

    Advice to ManagementAdvice

    Continue to improve on the software itself. Many things that need to be upgraded in order to service clients in the way we all want to. Its a great product now but with the massive growth we need to focus on making it EXCELLENT not just great

    Recommends
    Positive Outlook
    Approves of CEO

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