Kastle Systems Reviews

Updated May 15, 2015
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Kastle Systems Co-Chairman & CEO Piyush Sodha
Piyush Sodha
8 Ratings

11 Employee Reviews

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  1. Great company, great people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Falls Church, VA
    Current Employee - Anonymous Employee in Falls Church, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kastle Systems full-time (More than 5 years)

    Pros

    Constantly innovating and is an industry leader. Kastle encourages you to take ownership in your work and rewards those who do. Competitive pay and bonuses. Peers are great to work with. Free coffee (hey, used to work for govt, so I don't take these things for granted). Frequent socials. Opportunities to advance if you are patient and don't demand instant gratification (I have moved from a junior member of the team into management since being with the company under 10 years). Excellent health benefits.

    Cons

    Certain jobs require 24/7 on-call support. Despite company's recent financial success, company still doesn't provide 401k match. Employee experience can vary based on department and manager. Work/life balance can get stretched thin at times

    Advice to Management

    Try to be more encouraging of employees and reward good things done rather than constantly chiding on things you don't like.


  2. It a great place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company invest in products and services. Updates technology

    Cons

    Pay, Profit Sharing, Career Path

    Advice to Management

    Invest more in employees, Match 401K. Allow company experience to accomodate for growth. Allow all departments promotional opportunities.


  3. Kastle is a GREAT opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kastle Systems full-time (More than a year)

    Pros

    Room for growth, higher ups notice your work ethic, growing company

    Cons

    too many different management styles, no 401k matching

    Advice to Management

    work on ways to better the employee culture


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Awesome

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Operator in Houston, TX
    Current Employee - Customer Care Operator in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company good people good hours.

    Cons

    Easy to get comfortable where your at.

    Advice to Management

    Faster advancement within the company based on experience..


  6. Overall, happy with the decision to come to Kastle!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kastle Systems full-time

    Pros

    I really love the people. There is no one specific type of individual at Kastle; the employees are very diverse in both age and background which is great from a learning/growth perspective. There are also people at Kastle who have been here since the company started, which is extremely rare to find these days. This is somewhere that people want to stay and retire. The office culture is relaxed, and the company tries hard to create an environment where everyone can meet and mingle such as Popcorn Fridays, Employee Appreciation Parties, and volunteer opportunities. I also really love the team and department I work with. It's not always about the money, finding somewhere to come everyday where I can do what I love and not hate the people I work with were key and I think I've found that happy medium.

    Cons

    No real cons. The workload can be overwhelming at times but there is a lot to clean up from the previous regime so it makes sense. A 401(k) match would be ideal, especially for a company this size.


  7. Great culture. People make the company a great place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting Manager in Falls Church, VA
    Current Employee - Accounting Manager in Falls Church, VA
    Recommends
    No opinion of CEO

    I have been working at Kastle Systems full-time (More than 3 years)

    Pros

    Good pay Good culture Company is growing Great people to work with

    Cons

    Small size caps growth potential No 401K matching Leadership undervalues support departments

    Advice to Management

    Realize which areas really make the company run


  8. Great so far!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kastle Systems full-time (Less than a year)

    Pros

    Efficient, professional, very on the ball. Lots of communication and very organized. You work from the moment you arrive until the moment you leave which makes the day go by fast. Accessible work location, friendly coworkers, lots of leave, clean office. Always something to do

    Cons

    No 401k matching as of today


  9. Great people - solid company with some fixable executive/management shortcomings

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Falls Church, VA
    Current Employee - Anonymous Employee in Falls Church, VA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Kastle Systems full-time (More than 3 years)

    Pros

    As others have said, the people are awesome and are absolutely what make Kastle a special place to work for. In spite of some of the other reviews to the contrary, the executives do seem to care about the company and are investing in it in many smart ways - from moving almost every office to lower cost locations to investing in the technology and product to build a lead and differentiate the company from our competition. Like the quarterly social events as well as the fruit/doughnuts/popcorn/soda on fridays.

    Cons

    I see too many people set up to fail by being put into jobs that they are either not well suited to perform or simply don't have the resources to perform adequately. If additional resources are requested, human resources can be a bottleneck because there is only one lower-level employee - the VP of HR slot has been vacant for over a year, as has the CFO position. While my manager is good about commending good work, most other managers and the senior leadership seems much more apt to scold for negative and take those opportunities to deny employees compensation increases. Also, work-life balance can be put to the test at times, with most employees having been moved to salaried positions and now being required to respond to customer needs 24/7 without any corresponding increase in compensation. No corporate 401K match.

    Advice to Management

    Its commendable for the senior leadership to be customer-focused, however you also need to start being more employee focused as well. That goes beyond just creating programs such as "fitness first" (which is great), but it also includes visiting the 1st floor and checking in and seeing what YOU can do for THEM. Don't just visit employees when there is a crisis - invest in them as an employee and as a person.


  10. Great Company, Great Legacy, Bright Future

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Falls Church, VA
    Current Employee - Sales Manager in Falls Church, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kastle Systems full-time (More than a year)

    Pros

    Ownership has made significant investments in our techology, people and processes and they continue to innovate. Leadership genuinely demonstrates care for it's employees while balancing the fiscal responsibilty associated with sustaining a successful business. The vast majority of our employees are highly engaged and regularly put the needs of our customers and company first. Opportunities for professional growth abound.

    Cons

    Employees are often asked to wear many hats although in today's economy I believe you'd be hard-pressed to find very many companies that don't need to ask their employees to do a little more in order to ensure the health and ongoing success of their businesses.

    Advice to Management

    Continue to invest in new technology, infrastructure and your people. And, keep the free popcorn and donuts coming on Fridays :)


  11. Helpful (3)

    Like working for family - in a good way.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kastle Systems full-time (More than 3 years)

    Pros

    I really appreciate the support I have recieved while working here. I really feel like the people I work with care about me and my family and that we're a team. The staff appreciation events are great. This place may not be what I envisioned when I went to college but I really like working here. The customers are generally very pleasant and appreciative. Our office is well-lead and our manager is often singled out for kudos by the DC main office.

    Cons

    Expectations can be a bit higher than you can sometimes deliver. The workload can be very heavy. The benefits decisions are made by the company headquarters in Northern Virginia (DC) and as a result our benefits aren't that great as they were slected on the basis of cost and ease of use for the employees in the DC office. You can sometimes feel like the branches (like ours) are the step-children of the DC office and as such the DC office always gets the best stuff (appreciation events, vending perks, etc) and we have to make due with the leftovers.

    Advice to Management

    More staff. There are some hats that shouldn't be shared.



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