Keller Williams Reviews

Updated March 3, 2015
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Keller Williams CEO Mark Willis
Mark Willis
13 Ratings

Pros
  • Profit sharing system is unlike any other with Growth share for international (in 52 reviews)

  • Great training provided throughout career with them (in 36 reviews)

Cons
  • Doesn't give out leads to new agents or have phones to answer for possible leads (in 28 reviews)

  • Some people shouldn't be real estate agents and we would all be better off if they weren't hired in the first place (in 8 reviews)

More Pros and Cons

32 Employee Reviews

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  1. Their products are crammed down your throat

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Keller Williams

    Pros

    broker was great, very knowledgable

    Cons

    the leadership team was greasy, always plugging the KW products that made them more money.


  2. Keller Williams offered Momentum and Excitement then pulled the rug out from under me

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Keller Williams as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Very friendly and professional office staff. Agents are in harsh competition. Lots of pressure to make meetings.

    Cons

    Costs, fees, royalties, coaching fees, spits, and pressure.

    Advice to Management

    When working with new agents, lay off of the pressure to pay the monthly dues, especially at christmas time. Charging for rentals when you have an agent in startup, then putting pressure on them to pay all the fees, dues, splits, etc...It can become overwhelming. Especially in todays economy and markets.


  3. Too much Koolaid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Broker "team Member" in Seattle, WA
    Former Employee - Licensed Broker "team Member" in Seattle, WA

    I worked at Keller Williams

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    KW might be great for an agent with a lot of real estate knowledge and experience and connections but poor self management skills. Their multi level income scheme could be a money maker for someone who brings a whole team to KW from another brokerage

    Cons

    If KW spent as much time teaching and assisting brokers in getting and developing and closing business as they do talking about how rich everyone in the company is going to be it would be a real great opportunity. The seem to make income generating deals with multiple vendors and push their brokers to use the "partners" with little net gain to the brokers.

    Advice to Management

    Remember positive thinking does not pay any personal bills and if the hyped coaches were really good at what they coach, they would be making a good income doing it instead of living out of a suitcase while claiming they know how to do it.


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  5. Helpful (1)

    This is sad

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Keller Williams

    Doesn't Recommend
    Doesn't Recommend

    Pros

    They will hire anybody. Perhaps that works to your advantage. But it should also tell you a lot about the training and support you will receive.

    Cons

    The best real estate agents are independent and self-motivated. Spend a few minutes sorting through the reviews here and it makes one feel dirty, like you just spent a day with Jim Jones (he would be a famous cult leader, in case you are too young to get the reference).


  6. Helpful (2)

    No leads, waste of monthly fee

    Former Contractor - Real Estate Agent in Naples, FL
    Former Contractor - Real Estate Agent in Naples, FL

    I worked at Keller Williams as a contractor (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    If clients are drawn to brand names, like Tide for detergent, then Keller Williams is a brand name people know. There are an abundance of agents to network or ask questions.

    Cons

    Did floor time, all times of day, and all days, never got one lead. Broker told me there are no leads that come in via KW marketing either. You are on your own to get leads. If you need education and coaching about the local area, how to write a contract, logistics of being ethical and legal,then its worth the monthly fee...though most local board of Realtors offer same classes for free most times. If you need leads, in other words you need business, then save your monthly fee and spend it on advertising/ marketing. If you need to take classes about being motivated, they offer them...but if you need motivation you probably should find an hourly paid job.


  7. An amazing business model

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Realtor in Santa Rosa, CA
    Former Employee - Realtor in Santa Rosa, CA

    I worked at Keller Williams full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you are desperate for direction in your professional life, come to KW....they will gladly take your money. They will gladly take anybody as long as your licensed and have similar qualities of sheep.

    Cons

    No room for individuals. On top of all the expensive transaction fees, KW actually charges you for photo copying documents that will be stored for their own liability protection. This is just a small example of fees that are exorbitant. If you like a cult like environment then KW is for you.

    Advice to Management

    No advice.............keep your business model in tact. You are becoming very rich off the backs of hard working people


  8. Not a good place for new agents

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Real Estate Agent in Cedar Park, TX
    Former Contractor - Real Estate Agent in Cedar Park, TX

    I worked at Keller Williams as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Excellent online resources, cutting edge technology. Beautiful offices.

    Cons

    Lack on mentorship and coaching. Education program falls way too short delivering what it advertises. Top management hard to reach. High upfront costs with no expectation of recovery within an estimated one year time frame. Zero leadership opportunities for new agents. No team opportunities for new agents.

    Advice to Management

    Too much emphasis in recruiting and very little emphasis in helping new agents succeed.


  9. Helpful (1)

    Recruiting Company First - Real Estate Company Second

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Real Estate Agent, Realtor in Austin, TX
    Former Employee - Real Estate Agent, Realtor in Austin, TX

    I worked at Keller Williams full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    -Decent training classes -100% commission after $2M in sales -"Free" coaching

    Cons

    -No leads provided. Ever. -$75 office fee on top of 70/30 commission split. And what does that $75 buy you? If you find out, let me know. -Too many agents, so you will get zero personal attention or assistance. -Hard to talk to the broker or coach to get important, and often time-sensitive, questions answered -Training classes are taught by fellow agents in the office. They will help some, but ultimately they don't want you to do well because you would just be taking clients from them. Also, you are tricked into thinking these classes are provided by your broker to help you. No. They just want to charge you $400 for them, and move on. Recruiting new agents, collecting the $75 monthly office fee, and getting them to pay $400 for basic classes, and $800 for Bold (an "accelerated" class), is the only thing they are concerned with. -The coaching program is a joke. You can never get the coach on the phone, they have dozens and dozens of other agents they are coaching (so good luck getting them to remember what last talked about), and they are an agent as well (so don't tell them a new top secret marketing strategy because they will probably steal it). -100% commission would be great, but very few achieve it given the lack of assistance they give.

    Advice to Management

    None. They make a killing squeezing money out agents selling them books, seminars, training courses, and coaching. Every agent must have a sponsor (just like mlm), that you have to declare when you come aboard. I was "encouraged" to name the broker's daughter as my sponsor as I did not know anybody at the brokerage when I started. FYI: Your sponsor gets a percentage of your commissions. All agents are also encouraged to recruit other agents. They are aggressively encouraged to do this. Again, just like MLM. Really, without having to sell any real estate at all the brokers and Gary Keller make a massive income. Conclusion: A truly great business model for the broker/owner and Keller Williams executives, but as an agent it is just terrible.


  10. Helpful (1)

    Unfriendly, unwelcoming, and spiteful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in New York, NY
    Former Employee - Administrative Assistant in New York, NY

    I worked at Keller Williams full-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    OK pay. Free classes that were sometimes interesting.

    Cons

    My review is coming from someone who worked as an administrative assistant for a well-respected team at KW. The agent(s) I worked for were unfriendly, unwelcoming, and spiteful. I could not believe how much other agents admired this team considering that when anything ever went wrong, they would bang their fists on the table numerous times like spoiled toddlers. I was hired for the position after emphasizing that fact that I had no background in real estate. Although they stated they were OK with this, I received scant and rushed training which practically set me up for failure. While asking questions and trying to adapt to the new work environment, the agent(s) completely ignored or rolled their eyes at me for not knowing something I was never informed about. So much for a "helping-hand" culture. This is a company that stalks property owners by calling them daily and begging them to allow them to sell their home. Everyone in this company is OLD (40+) which isn't necessary bad -- however it makes for a very old-fashioned, backwards thinking culture. There is no age diversity; at least not at this KW chapter. Also, the storefront's colors (black background with red and white lettering) make it look like a tattoo parlor. Yuck.

    Advice to Management

    Agents should pay attention to those "How to Hire an Admin" classes the company teaches every month. Perhaps they can learn a thing or two about how to go about hiring, training and retaining an admin. It is embarrassing to know that their top agents ignore the classes KW provides each month for free.


  11. Helpful (2)

    A whale eating plankton

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Real Estate Agent
    Former Contractor - Real Estate Agent

    I worked at Keller Williams as a contractor

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Recognizable name. Nice offices. Occasional free food.

    Cons

    New agents are a profit center. Required to give 25% of commission to mandatory "coach" on first three transactions. Numerous, expensive "Stairway to Success"-type courses that cost $100s. Only free training is how to enter leads. Virtually no practical training--stuff a new agent actually needs to know. Fees right and left. Pyramid recruitment reward system. Outdated online training. Multiple conflicting legacy online systems. Brokers who compete with you. Cult-like worship of Gary Keller. Most agents fail, constantly recruiting. What more could you ask for? ;-)



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