Keller Williams Reviews

Updated June 16, 2015
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Keller Williams CEO Mark Willis
Mark Willis
6 Ratings

Pros
  • Profit sharing system is unlike any other with Growth share for international (in 52 reviews)

  • Great training provided throughout career with them (in 36 reviews)

Cons
  • Doesn't give out leads to new agents or have phones to answer for possible leads (in 28 reviews)

  • Some people shouldn't be real estate agents and we would all be better off if they weren't hired in the first place (in 8 reviews)

More Pros and Cons

26 Employee Reviews

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  1. Helpful (6)

    IT Dept - Franchise Headquarters

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Keller Williams full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    In most instances, you're given a great deal of autonomy and empowerment to accomplish your goals. Rapid growth has led to extraordinary opportunities for employees on all levels ... the current HR director was first hired as the lobby receptionist, for example. Upward mobility is a very real possibility for those who have ambition, ability, perseverance and enough self-awareness to navigate the politics. There is an annual profit share bonus that generally pays out in the 20+% of your annual salary range at the end of the year. This is touted as a "gift", yet is factored into every salary negotiation (i.e., you'll basically be expected to accept a salary less than your actual worth with the expectation this bonus will make up for it at the end of the year, which it generally does).

    Cons

    The cult of personality reigns supreme at KW International. Department goals and objectives are regularly derailed by one manufactured crisis after another, more often than not the result of some well-connected person in the field calling in favors or making complaints. Staffing levels are almost comically insufficient to maintain our current technology offerings, and in no semblance of reality are they adequate to meet the stated goals of the organization moving forward. "Work/Life Balance" is a line they sell to the agents and franchise owners - expect to work 50-60 hour weeks, or see your annual reviews suffer. Participation in the constant events being hosted is mandatory: Two yearly conventions (one of which you must share a hotel room with a co-worker for a week) as well as the constant events being held in Austin will entail a constant flood of requests for mandatory "volunteers" to participate. You will be clearing food off of tables, holding up signs, directing people to busses, holding microphones for attendees (and being derided publicly by the speaker if they think you aren't hustling enough) and other menial tasks regularly throughout the year. Leadership works on a "chaos by design" principle, which is basically a cover for "making it up as we go". Your priorities and focus will be in a constant state of change, partly due to lack of planning, partly due to what's "hot" at the moment (again, VIPs calling in favors), and partly due to an overloaded IT infrastructure that the organization has long since outgrown yet cannot be replaced due to lack of resources. If you crave working endless hours on largely undocumented 2008-era technologies that are constantly falling over dead, this is the place for you.

    Advice to Management

    The retention issues will continue for however long this workplace atmosphere remains in its current state. You are now competing with Apple, Google, IBM and other heavy-hitter tech giants in Austin, and very little you offer - including your profit share bonus - incentivizes anyone to stay. Your "chaos by design/lean and mean" ethic is actively driving out the few talented people who are left, and the current skeleton crew keeping the lights on after mass departures will remain stuck in the mud and unable to move forward until you invest in staffing at adequate levels to match your ambitions.


  2. Helpful (2)

    Hard to start off at

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Keller Williams part-time

    Recommends
    Recommends

    Pros

    Good training, friendly staff, lots of events and seminars

    Cons

    Not fed leads or clients, have to find clients on your own. $35/month office fee.


  3. Their main objective seems to sign up as many people as they can.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Realtor in Ann Arbor, MI
    Former Contractor - Realtor in Ann Arbor, MI

    I worked at Keller Williams as a contractor (Less than a year)

    Negative Outlook
    No opinion of CEO
    Negative Outlook
    No opinion of CEO

    Pros

    They provide, websites and general assistance to get you started. The office is nice. That's pretty much it.

    Cons

    I didn't understand the importance of having a strong local network before I got into the business. It's essential for success. Of course, you pay KW a monthly fee for all this, in addition to all the REALTOR board fees, and your own supplies. In my case, I spent a ton of money getting set up, and I made nothing.


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  5. Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent Services in Washington, DC
    Current Employee - Agent Services in Washington, DC

    I have been working at Keller Williams (More than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Ability to self manage, culture ideas and values could be great if implemented.

    Cons

    Poor leadership, poor time management, too much religion in the work environment

    Advice to Management

    Be more proactive and less reactive.


  6. Helpful (4)

    It was like a rollercoaster.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Novi, MI
    Former Employee - Anonymous Employee in Novi, MI

    I worked at Keller Williams

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexibility of work hours. Could work from home a little bit. Always had work to do.

    Cons

    I worked for the worst agent on the planet. He was unethical and just a down right terrible person. I had more work than I could have ever dreamed or completing and no matter how hard I worked I never got recognition. I was also wrongly 1099ed as well, I should have been a w2 employee.

    Advice to Management

    Quit letting agents get away with stuff, you're creating a terrible name for yourselves.


  7. Entry level admin

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DOFI in Cambridge, MA
    Former Employee - DOFI in Cambridge, MA

    I worked at Keller Williams full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Work independently, no one looking over your shoulder.

    Cons

    Very low pay, not livable.


  8. Helpful (3)

    Ok company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Keller Williams as a contractor (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great training, good advertising, well known in most communities, everyone is very nice and welcoming and will help you if you have any questions.

    Cons

    No Leads for new agents,your told just pay for leads, call your family and friends (you can only call them so much and ask for peoples names and numbers before they dont answer your call anymore. They say hold open houses for other agents, but dont assist you in what you need to do for that open house, or how to contact the other agents too see if you can hold open houses. I know its a personal business in real estate an each is responsible for it own, but some help for new agents would be helpful.

    Advice to Management

    Have lists of agents that are looking for agents to hold open houses, help the new agents out some with leads that are called into the office instead of giving right to the broker.


  9. Real Estate Broker

    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Contractor - Real A Estate Agent in Denver, CO
    Former Contractor - Real A Estate Agent in Denver, CO

    I worked at Keller Williams as a contractor (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Training for newbies Great place to interact with other agents

    Cons

    Felt as though they make money off the agents instead of helping the, succeed Veterans of the firm drunk the kook aid and it is a bit much..too rah-rah


  10. They want u to become a Realtor and split profits~

    Former Employee - Executive Assistant
    Former Employee - Executive Assistant

    I worked at Keller Williams part-time (More than a year)

    Pros

    Happy. Nice office. Fantastic Kitchen. Webinars?seminars to setup software. Independence in being able to supervise yourself

    Cons

    Mind-boggling Software. Competitors vs. comradery

    Advice to Management

    STOP TRY TO GET YOUR REALTOR TO PAY FOR ASSISTANTS TO GET THEIR LISCENCE...it's a sneaky greedy practice


  11. Great values, no-one observes them

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Real Estate Agent in Glen Allen, VA
    Current Employee - Real Estate Agent in Glen Allen, VA

    I have been working at Keller Williams full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The name that backs you and your business is familiar

    Cons

    The lack of concern for the people there.



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