Ketchum Reviews

Updated April 4, 2015
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4.0
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Ketchum CEO Rob Flaherty
Rob Flaherty
4 Ratings

Pros
  • Great place to learn new skills but it's best to leave after a year (in 8 reviews)

  • There is opportunity to work with great clients and leadership is good at matching assignments to passion (in 7 reviews)

Cons
  • Work/life balance is essentially non-existent even though it is touted often (in 14 reviews)

  • Long hours, no compensation for overtime (in 11 reviews)

More Pros and Cons

6 Employee Reviews

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  1. Helpful (1)

    Great company with a ton resources and good hardworking people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Washington, DC
    Former Employee - Senior Account Executive in Washington, DC

    I worked at Ketchum full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Smart, creative, hardworking, professional people in a fast paced environment with excellent clients. Excellent meritocracy.

    Cons

    Can be overly formal. Not a great place to build confidence. Takes several years and a good manager to get to do meaningful work. Pay your dues type of place.

    Advice to Management

    Stop taking yourself so seriously and loosen up a bit. Be more approachable and casual. While talented, some people need to get over themselves and stop trying to intimadate.


  2. Helpful (2)

    Incredibly talented agency. Teams work hard & play hard.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Washington, DC
    Current Employee - Senior Account Executive in Washington, DC

    I have been working at Ketchum full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Cutting edge PR firm offering an integrated suite of services to clients and comprised of the most talented and brilliant professionals. Company as a whole practices great internal communications, backed by a supportive/present HR team and offers all types of training opportunities to keep employees engaged and growing with the latest trends in our industry and our clients' industries. Opportunities to pave your own career path and seek challenging work. Good pay compared to other agencies, pay increases outside promotion cycles, and bonuses as a result of award-winning work.

    Cons

    Work-life balance, as with most agencies, is difficult and heightened when staffing is strapped. Stressful environment juggling client deliverables and needs across accounts. Management training needs enforced and supervisors should be held more accountable to the growth and development of their direct reports.

    Advice to Management

    Focus more on motivating and developing junior staff to eliminate burn out and turnover. Need better structure in place for supervisor-to-direct report relationships. Offer mentorship program.


  3. Experience is what you make it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Account Supervisor in Washington, DC
    Current Employee - Managing Account Supervisor in Washington, DC

    I have been working at Ketchum full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Ketchum is a place that allows you to grow, but growth won't just be handed to you. Work hard and raise your hand to opportunities and don't be afraid to create an opportunity that doesn't yet exist.

    Cons

    Rise above office politics and learn to navigate around some department heads that are afraid to confront staff at any level head on.


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  5. New to Ketchum but enjoying it so far

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Ketchum full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture; something different every day; great team; never a dull moment; fast-paced; always something new; access to leadership at all levels of the agency; collaborative environment (everyone pulling together to complete projects on time); excellent process in place for reviews (both formal and informal); very creative - no idea is a bad idea; room for growth at all levels.

    Cons

    Long hours and no overtime; no reimbursement for using public transit (bus, metro); it's a big company so there is some level of bureacracy that you have to wade through.


  6. Challenging at times, like any big agency, but focused on client service (not office intrigue)

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Ketchum

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    In a town and industry that can be frustratingly crowded with self promoters, the team at Ketchum is remarkably collegial, professional and dedicated to client service. From top to bottom, I'm not sure I've worked with a more talented, hard-working group of people.

    Cons

    I don't think there's anything unique to Ketchum that isn't problematic in the industry as a whole. Clients are demanding, hours can be long, and the job itself is stressful (but comes with high rewards).

    Advice to Management

    I know the company took significant steps to avoid laying off staff during the downturn, and I hope they show an equal dedication to sharing the benefits of a stronger performance this year.


  7. Helpful (1)

    Good Place to Work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Ketchum

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Ketchum offers the chance to work on big-name projects. Even though it's a large company, you can still feel like you're making significant contributions to projects. If your career is in PR, this is a good place to be. Company culture is somewhat laid back, and they have office happy hours and baseball games, etc. If you're looking for an internship, Ketchum is a great place to start.

    Cons

    If you are, like me, not working on the PR side of the office, this may not be a good place for you, as the work is not as exciting as at some other places. Office culture can be somewhat impersonal--like birthday cake for everyone within a month with the words "Happy birthday" written on a flip board. People generally commute from out-of-town, so there's not a lot of socializing outside of work hours. Office environment can be really quiet and dull, everyone works in a small cubicle, and most people have tiny computer screens. Many of the accounts people (especially interns) do a lot of grunt work for very little pay; it seems unsatisfying. Ketchum is probably a better place to work if you are mid-career.

    Advice to Management

    There are far too many "managers"! Anyone at Ketchum who has been in the industry for more than four years seems to be a "Vice President"--the title is almost meaningless. All of these "VP"s are Type A people who run around like Chicken Little, asking where things are. The office is top heavy!.



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