KeyBank

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KeyBank Reviews in Cleveland, OH

Updated June 6, 2014
Updated June 6, 2014
365 Reviews

3.1
365 Reviews
Rating Trends

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KeyBank Chairman and CEO Beth E. Mooney
Beth E. Mooney
159 Ratings

Review Highlights

Pros
  • Solid work/life balance with opportunity to move around a large organization (in 32 reviews)

  • Fairly base pay and Good benefits package (in 27 reviews)


Cons
  • No work life balance and incompetent Senior Management (in 10 reviews)

  • There is a severe disconnect today with upper management (in 15 reviews)

More Highlights

17 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Lack of resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Relationship Manager  in  Cleveland, OH
    Former Employee - Licensed Relationship Manager in Cleveland, OH

    Pros

    Great people and great vacation time

    Cons

    Bad technology and low resources

    Advice to ManagementAdvice

    Invest in technology and training.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    IT area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    Pros

    Great benefits - especially vacation and 401K match

    Cons

    -Highly political / cut throat.
    -No clear vision
    -Constantly switching direction causing workforce to swirl
    -They make their numbers look great while spending millions of dollars in wasteful development.

    Advice to ManagementAdvice

    Regarding Key Values: Practice what you preach. Your words are vapor.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 4 people found this helpful  

    Overworked and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    Pros

    Always career opportunities to move around departments; although these opportunities are mostly all lateral moves, it's difficult to move "up" in the company.
    Decent benefits, 3 weeks vacation to start out.
    Kind of laid back for a bank, although the corporate culture is a little strange.

    Cons

    Low-balled wages/salaries. Denied annual raises and/bonuses even when the company is doing well; this seems to depend on the department you work for. Little to no work-life balance, even though they have the technology to allow more flexibility, this will also depend on the department/manager.

    Constantly eliminating positions to create smaller staff size, while the work volumes increase. Then expect the higher work volumes to be completed with less staff, while offering no pay increase or bonuses, noting the base rates are a low balled rate to begin with. Terrible for employee morale.

    Advice to ManagementAdvice

    Provide more fair pay and better work life balance.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Can not trust anyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Designer  in  Cleveland, OH
    Current Employee - Designer in Cleveland, OH

    Pros

    Fairly base pay and Good benefits package.

    Cons

    Bad communication from upper management. Low morale and backstabbing colleagues.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Terrible place to work if you want to have your own ideas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Relationship Manager  in  Cleveland, OH
    Current Employee - Senior Relationship Manager in Cleveland, OH

    Pros

    Some good bonuses, non-senior managers and front line employees that care about customers and each other, rewarding performance, good facilities, stock price is rebounding,

    Cons

    Constant threat of being fired, stagnant growth, lack of accountability in senior management for results, lack of constructive feedback, lack of work/life balance, quick to terminate frontline relationship managers, or make the work environment miserable so they opt to leave

    Advice to ManagementAdvice

    Quit managing sales people in the "short term", rather average performance over time. Turnover is way to high in the Commercial RM ranks. The DHP system is dehumanizing and outdated. Direct managers and supervisors should be rated by their employees as part of their performance measurements.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Not the golden key

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Reviewer  in  Cleveland, OH
    Former Employee - Risk Reviewer in Cleveland, OH

    Pros

    Good pay, great exposure to banking and capital markets.

    Cons

    High turn-over and long hours. Management is taking outsourcing initiatives too far. Senior staff is very talented but over-worked while management negotiates risks all day. New hire training was non-existent.

    Advice to ManagementAdvice

    Train properly and invest in your employees, show everyone they're valued. Focus on mitigating risks, not solely outsourcing or renegotiating amongst business line management.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Not a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vice President  in  Cleveland, OH
    Current Employee - Senior Vice President in Cleveland, OH

    Pros

    Depth and breadth of services available to clients

    Cons

    Lack of direction and accountability at the management level. Lost focus on the clients best interests. Poor employee morale.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Lack of leadership, in HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH

    Pros

    Fairly large organization and there are some very strong people

    Cons

    Some good people within HR but HR leadership is disruptive, destructive, incompetent, and ineffective.

    Advice to ManagementAdvice

    Remove or reassign current HR leadership.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    It worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH

    Pros

    I was given a lot of great work.

    Cons

    There is no bias for action, politics overwhelm profitability, cowards unwilling to cut the fat.

    Advice to ManagementAdvice

    Do what is right for the business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Key is fickle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH

    Pros

    If you like enduring constant reorgs, this is the place to be. My co-workers were the best team I ever had.

    Cons

    Recently described by ex-employee as "dysfunctional". Did an about-face on outsourcing stance and ejected huge amounts of people at a time.

    Doesn't Recommend
    No opinion of CEO

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