KeyBank Reviews

Updated July 24, 2015
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4.0
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KeyBank Chairman and CEO Beth E. Mooney
Beth E. Mooney
12 Ratings

Pros
  • It allows for a good work life balance (in 37 reviews)

  • Fairly base pay and Good benefits package (in 27 reviews)

Cons
  • Little to no work-life balance, even though they have the technology to allow more flexibility, this will also depend on the department/manager (in 10 reviews)

  • Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans (in 15 reviews)

More Pros and Cons

20 Employee Reviews

Sort: Popular Rating Date
  1. Decent Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Online Banking Ret in Cleveland, OH
    Former Employee - Online Banking Ret in Cleveland, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at KeyBank (More than a year)

    Pros

    A good entry-level position to get your foot in the door with a solid company

    Cons

    May have to work weekends or late at night. Not the normal 9-5 shift.

    Advice to Management

    Better rewards and recognition to the employees


  2. Corporate Information Security

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Analyst in Cleveland, OH
    Current Employee - Technology Analyst in Cleveland, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at KeyBank full-time (More than 8 years)

    Pros

    Good company! Work hard and you will be rewarded. Good work teams.

    Cons

    Executive managers focus too much on stock holders rather than running the company.

    Advice to Management

    Invest in the company and its employees and stock holders will see better returns.


  3. Working there is like having a work family.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They promote you at a fast paste

    Cons

    Ur like a personal banker on the teller line

    Advice to Management

    Be more open to your employees ideas,


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Lead Applications System Programmer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Neutral Outlook

    I worked at KeyBank full-time (More than 10 years)

    Pros

    The team I was on really worked well together. We were able to develop application that helped several lines of businesses and were never held back by our manager. This was all great until our team was eliminated due to the economy, but the severance and out placement help was good.

    Cons

    I have found that some managers in other groups were more worried about themselves then how their team or the company did.


  6. Good Starting job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Cleveland, OH
    Former Employee - Bank Teller in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at KeyBank full-time (More than a year)

    Pros

    Got exp. Foot in the door kind of stuff so i could move elsewhere.

    Cons

    Be very proactive about policies and procedures

    Advice to Management

    None, you guys are good


  7. Overall good place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Analyst IV in Cleveland, OH
    Current Employee - Compliance Analyst IV in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeyBank full-time

    Pros

    Flexible scheduling including working from home and opportunity for meaningful work.

    Cons

    Limited opportunities to advance and small raises despite good reviews.


  8. OK Work If You Can Get It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Analyst in Cleveland, OH
    Current Employee - Investment Analyst in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeyBank full-time (More than 5 years)

    Pros

    The work life balance is good. Remote, mobility centers, and standard offices/cubes are supported through capitalization. Upper and lower management are effective. Very customer/area oriented with community bank bank model focus implementing super regional resources.

    Cons

    Upward career tracks are somewhat challenged at lower end with efficiency initiatives. Healthcare benefits discourage families but this seems to be the trend nation wide. Healthcare benefits took a hit in 2014 but this may be partially due to new legislation. Turnover of middle management seems to be more than average.

    Advice to Management

    None


  9. Helpful (1)

    Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Cleveland, OH
    Former Intern - Intern in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at KeyBank as an intern (Less than a year)

    Pros

    Work life balance Lots of fun events got chance to social with senior management, analysts and interns

    Cons

    Location I wish they could give me more projects to work on


  10. KeyBank provided me the opportunity to learn and grow in the financial industry with increasing responsibilities.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Project Manager in Cleveland, OH
    Former Employee - Lead Project Manager in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at KeyBank full-time (More than 10 years)

    Pros

    Consistent training and development to further career

    Cons

    Corporate location is in Ohio where I no longer reside.

    Advice to Management

    Quick learner, eager to continue to enhance knowledge in other areas of the financial industry.


  11. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer IV in Cleveland, OH
    Current Employee - Engineer IV in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeyBank full-time (More than 5 years)

    Pros

    Great vacation time, and a very good work/life balance. Willing to assist with pursuing continuing education whether it be certifications or college courses. The people are great as well.

    Cons

    Highly Silo'd environment. Although this is understandable since it is a Financial institution and as such is highly regulated. Limited opportunities to branch out and work on other technologies.

    Advice to Management

    Promote from within the company when possible. Limit the amount of outsourcing, particularly the outsourcing to other countries. It very much harms employee morale.



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