Kirkland's

www.kirklands.com

Kirkland's Reviews

Updated January 4, 2015
Updated January 4, 2015
137 Reviews
3.0
137 Reviews
Rating Trends

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Kirkland's CEO and Director Robert E. Alderson
Robert E. Alderson
64 Ratings

Review Highlights

Pros
  • The employee discount and the team cohesion was the best part of the job (in 15 reviews)

  • I had friendly co workers who were easy to work with (in 5 reviews)


Cons
  • All task driven, no support from upper management, treats employees like thieves (in 14 reviews)

  • District manager does not hold people accountable at any level (in 12 reviews)

More Highlights

33 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Garland, TX
    Former Employee - Sales Associate in Garland, TX

    I worked at Kirkland's part-time (less than a year)

    Pros

    Great coworkers, and it wasn't very overwhelming like most retail jobs. Employees, of course, got a 20% off discount off of all merchandise.

    Cons

    Not enough hours, one employee always had to follow the manager to the bank after closing, and after hours which I was very strange since it was off the clock.

    Advice to ManagementAdvice

    Do not hire very many people if you're only going to give them 8 hours a week

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Not a bad place to work but dead end

    Former Employee - Customer Care Representative in Brandon, FL
    Former Employee - Customer Care Representative in Brandon, FL

    I worked at Kirkland's part-time (more than a year)

    Pros

    Employee discounts, a great team, great store front set up

    Cons

    Low pay, and if you work part time sometimes you will get as little as 10 hr. for the week. High turn around. Back room (storage) leaves a lot to be desired. No lunch area for employees.

    Advice to ManagementAdvice

    Give hours to the employees that are loyal and stop constantly hiring more people. Give better incentives to all employees. Be professional at all times without disposition.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    A lot of work for little pay.

    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Kirkland's part-time (less than a year)

    Pros

    Friendly staff, flexible hours. Time flies because you are constantly busy.

    Cons

    Unloading shipments before dawn some boxes are heavy

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  5.  

    Very good until we lost our GM!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Floor Team Member in Warner Robins, GA
    Former Employee - Sales Floor Team Member in Warner Robins, GA

    I worked at Kirkland's part-time (more than a year)

    Pros

    Good hours, fun atmosphere, decent pay above minimum wage, flexible hours, always busy, discount on merchandise, benefits if full time

    Cons

    Sucky pay raise after being there a year, horrible truck delivery days, a lot of work moving around equipment and displays, a lot to unpack and unbox, restocking sucked

    Advice to ManagementAdvice

    LISTEN to employees, don't leave the store without a manager and leave the second key in charge to RUIN EVERYTHING and push their one loyal sale's associate (me) to leaving the company!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Loved my job but wasn't taken seriously by everyone since I was a seasonal worker.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Associate/Cashier in Conway, AR
    Former Employee - Seasonal Associate/Cashier in Conway, AR

    I worked at Kirkland's part-time (less than a year)

    Pros

    Decent pay, fun job, nice work clothes, happy customers, cool merchandise sometimes, 20% discount, overall just a really awesome place to work

    Cons

    OKAY hours. Cheap products. You kind of feel guilty when someone buys something you know they can get somewhere else for cheaper and better quality. Seasonal workers aren't taken seriously... Look forward to passing out flyers for 8 hours unless they are short staffed during a shift. The signature smell of the store (sachet packets) becomes very annoying.

    Advice to ManagementAdvice

    Be more consistent. My store recently changed managers and now the store is a disaster.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Team Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Phoenix, AZ
    Former Employee - Team Member in Phoenix, AZ

    I worked at Kirkland's part-time (more than a year)

    Pros

    Employees are able to wear casual clothing with tennis shoes, they are usually able to give you a flexible schedule, and they offer on-going good training. Co-workers are friendly and the stores smell wonderful-- unless you have allergies.

    Cons

    I feel that they have low starting pay, coupled with small raises. Their new employee on-line application and testing process is quite tedious.

    Neutral Outlook
    No opinion of CEO
  8.  

    Lazy Lazy Lazy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Assistant Manager in Huntsville, AL
    Former Employee - Senior Assistant Manager in Huntsville, AL

    I worked at Kirkland's full-time (less than a year)

    Pros

    Great company as far as debt to income ratio. Easy retail.Very simple store to run. Great customer base.

    Cons

    Kirkland's is a weak company when it comes to correcting institutional failures. They allow their stores to suffer loss of revenue because they are scared to fire the individuals who just want to come in to work and hang out and stare at their phone. Productivity is low and not a lot of personal input and face to face conversations from upper management. Slow to resolve issues and conflicts within the workplace. Not enough designated hours to help store perform at it's highest rate. Lazy group of individuals who work for this company. If you're looking to for work after retirement and don't require a lot of physical and brain activity, this is the job for you.

    Advice to ManagementAdvice

    Involvement with store managers in a more direct way would resolve a lot of issues. Don't be so "lax" about letting your store managers do what they want within their store. Too much sitting in the office and not showing up for work occurs way too often.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Micro Manage Much?

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Kirkland's full-time (more than a year)

    Pros

    They at least attempted to have a good structure. The pay was decent, didn't really equal the demands but there are worse. They provided good training for new hires.something you do not see much of anymore.

    Cons

    Micro managing area manager, cult environment, unrealistic demands. They preach quality of life but you need to work 60 hours just to get stuff done that they expect to be done.

    Advice to ManagementAdvice

    Appreciate your staff more. Have more aggressive pay increases for longevity. Follow up on the DM's a little better to mKe sure they are doing their jobs. I saw mine maybe twice the whole two years I worked there.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Peachtree City, GA
    Former Employee - Sales Associate in Peachtree City, GA

    I worked at Kirkland's part-time (less than a year)

    Pros

    Appears to be a fairly good company to work for.

    Cons

    None, that I know of.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Greenville, SC
    Former Employee - Sales Associate in Greenville, SC

    I worked at Kirkland's part-time (more than a year)

    Pros

    good discounts....good co workers..good managers

    Cons

    low pay,,no benefits and ,little advancements so if you want a career its not easy for upeer management

    Advice to ManagementAdvice

    if you give more hours you wouldnt loose good people,, offer benefits

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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