Kirkland's Reviews

Updated August 28, 2014
Updated August 28, 2014
116 Reviews
2.3
116 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kirkland's CEO and Director Robert E. Alderson
Robert E. Alderson
58 Ratings

Review Highlights

Pros
  • The employee perks are great, specifically the 20% employee discount (in 10 reviews)

  • I had friendly co workers who were easy to work with (in 3 reviews)


Cons
  • Upper management does not care about the store employees (in 11 reviews)

  • District manager does not hold people accountable at any level (in 10 reviews)

More Highlights

20 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Decent employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerk  in  Detroit, MI
    Former Employee - Clerk in Detroit, MI

    I worked at Kirkland's full-time for more than a year

    Pros

    Was able to give opinions and was able to change some back room clusters.

    Cons

    I knew I worked my tail off but I wasn't offered a leadership role until I gave my 2 weeks notice.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Very friendly co-workers, awful Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Stock/Sales  in  Fort Smith, AR
    Former Employee - Cashier/Stock/Sales in Fort Smith, AR

    I worked at Kirkland's part-time for less than a year

    Pros

    Work-life balance
    Very friendly co-workers
    Company cares about you

    Cons

    The store manager is very rude.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    I really like working for kirklands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Stock/Sales  in  Cherry Hill, NJ
    Current Employee - Cashier/Stock/Sales in Cherry Hill, NJ

    I have been working at Kirkland's part-time for less than a year

    Pros

    Great if you enjoy interacting with customers.

    Great sales and discounts.

    Cons

    Commission should be offered to the sales associates/cashiers. We do alot of work; bringing heavy items down from the stock room etc.

    In my store within the first 3 months of opening the store the store manager quit, 2 assistant managers, an associate and the store manager that replaced the first store manager quit as well. Oh, and the district manager as well.

    Advice to ManagementAdvice

    Only send merchandise that is popular in that district and at that location. Shipment consists of items that do not sell which makes the back room over stocked.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Great products, fun people to work with but the company needs to provide safer equipment necessary for the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Midlothian, VA
    Former Employee - Assistant Store Manager in Midlothian, VA

    I worked at Kirkland's full-time for more than a year

    Pros

    Great products,great discount,decent pay, very loyal customer base

    Cons

    Needs to have a more up to date computer system to make searching for a product easier which would provide much better customer service,something with thumbnails which had a sku would have been amazing..

    Advice to ManagementAdvice

    Try meeting your associates and ask them for new ideas that could help the company give even better customer service ;-)

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Seasonal employee

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kirkland's

    Pros

    Current employees are a joy to work with. Managers set expectations and scheduled me according to my current availability.

    Cons

    Because I applied to be seasonal employee only, I have no cons at this time. I'm still on the schedule each week thus far so I am happy although I'd be open to more hours as would many others but most only work between 5 and 12 hours per week.

  7. 1 person found this helpful  

    it was good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Spanish Fort, AL
    Former Employee - Assistant Store Manager in Spanish Fort, AL

    I worked at Kirkland's full-time for more than 5 years

    Pros

    love the merchandise, could not wait until the next shipment came in.

    Cons

    tasking, not enough customer services.

    Advice to ManagementAdvice

    rethink the tasking.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Sevierville, TN
    Current Employee - Sales Associate in Sevierville, TN

    I have been working at Kirkland's part-time for less than a year

    Pros

    High traffic store, always busy, time goes fast.

    Cons

    Would like to make more money

    Advice to ManagementAdvice

    n/a

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - First Assistant Manager  in  Tampa, FL
    Former Employee - First Assistant Manager in Tampa, FL

    I worked at Kirkland's full-time for more than a year

    Pros

    The customers are friendly and fun, they are coming in to find something special and usually enjoy the shopping experience.
    The usually have a manual or plan of action for all tasks.
    Flexible hours

    Cons

    Unless you are a manager the hours can be up and down.
    Pay for part time employees isn't that great.

    Advice to ManagementAdvice

    Great environment, just pay your part time people better.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Pretty cool part-time position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member  in  Hanover, MD
    Former Employee - Team Member in Hanover, MD

    I worked at Kirkland's part-time for less than a year

    Pros

    This job was the perfect job for me to work while I was taking classes. The hours were flexible, the co-workers were easy to get along with, and the work environment overall was great. I loved that new stuff was put out every day, and the different tasks that I was required to do. No two days were the same.

    Cons

    Sometimes the hours got cut without warning. Also, we were located in a mall (it moved to a different location since), so sometimes parking was extremely difficult.

    Advice to ManagementAdvice

    N/A

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    It was a great experience.

    Former Employee - Sales Associate  in  Melbourne, FL
    Former Employee - Sales Associate in Melbourne, FL

    I worked at Kirkland's part-time for less than a year

    Pros

    They worked well with my school schedule. I had friendly co workers who were easy to work with. We all got along great and everyone was more than happy to help each other out. I would recommend Kirklands as a place of employment.

    Cons

    The only downside that I could see after racking my brain to find something would be that at the end of your nightly shift you had to follow the lead sales associate to a nearby bank to make the nightly deposit. This duty was not told to me during the interview process and the bank was in the opposite direction of my house. After working a long shift the last thing I wanted to do, was drive in the opposite direction of my house.

    Recommends

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