Kitchen Collection

www.kitchencollection.com
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Kitchen Collection Reviews

Updated March 24, 2015
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3.0
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Gregory H. Trepp
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10 Employee Reviews

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  1. Positive for the most part

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Kitchen Collection part-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great coworkers, pay was alright for a part time position, loved our products

    Cons

    hours were being cut more and more each month, upper level management was disrespectful and out of touch,

    Advice to Management

    Listen to your employees and respect them, don't try to control them or act petty, you're not in the store everyday so you don't really know whats going on with day to day needs or operations. With the hour cuts I couldn't hold on to the job anymore and had to let go, it was hard to do because I loved the store I worked in. I worked very hard and was never thanked or offered any open store management positions at stores opening elsewhere. I worked as the store's assistant manager for two years without missing a day and only was offered a total of 50 cents for a raise during those two years.

  2. Alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kitchen Collection

    Pros

    Discount on kitchen supplies. Learn different areas of business

    Cons

    7am truck days. No commission and not much room for growth.

  3. Helpful (2)

    Salesperson

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kitchen Collection part-time (more than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    Fun place to work if you like to cooking gadgets and appliances. You talk with the customers all day about cooking devices and techniques. Many of the gadgets are new to the customer so you get to teach them how the device will benefit their cooking experience.

    Cons

    Return policy for merchandise is lacking against those of rival companies. If I were going to spend any sizable amount of money on a product I would do so where I could return it to the store and not have to deal with the product warranty alone.

    Advice to Management

    If economically feasible I would suggest updating the office technology, starting with newer computer hardware and updated intranet.

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  5. Helpful (3)

    Some great people to work with, but they expect a lot from their store managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Kitchen Collection full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Easy atmosphere and allowed to run my store as i feel it needs run. Enjoy the customers and the product line.

    Cons

    Salaries are low for the the level of work expected. I made more running a store with lower volume, a third the size and with less hassles. Departments don't communicate with each other, fulfillment is a labor nightmare, low labor hours and LOTS of extra time and expectations for the salaried manager to put in without additional compensation or bonus. Regional manager doesn't return phone calls, hard to get answers. Health care was taken from everyone in Feb 2014. Very little work life balance.

    Advice to Management

    Consistency, back up your store managers instead of heaping all the work on them.. cutting labor hours during the busiest time of the year, expecting 6 day work weeks and tons of extra time on salary with no bonus on incentives.

  6. The KC daily life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kitchen Collection

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The people are kind and friendly, and the management isn't overbearing.

    Cons

    Training is lacking, and your left to defend for yourself.

  7. Store manager, stores are mostly set up in malls and you cannot control the traffic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Kitchen Collection full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Company has a good reputation for product and customer service. Insurance and paid vacations.

    Cons

    Very little training for managers provided and very little help with employee situations. Long hours for managers and unrealistic goals.

    Advice to Management

    Stores need ADVERTISEMENT!

  8. Good first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kitchen Collection full-time (more than 8 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible schedule, can have great co-workers, pretty simple job, fun environment.

    Cons

    Low pay, no communication with corporate, retail hours, not a very stable job-locations are always closing, hard to get full time or vacation pay.

    Advice to Management

    Do more advertiser in and maybe people would know that you're actually there. Check more often on what your regional managers are doing-we rarely heard from them.

  9. Alright, ran poorly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder in Monroe, OH
    Former Employee - Key Holder in Monroe, OH

    I worked at Kitchen Collection part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun group and the job can not get much easier.

    Cons

    Ran horribly and can not really advance much more than like .75 cents on the hour.

    Advice to Management

    Open up opportunites for advancement.

  10. It's a nice job, but busy during holidays

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - 4th Key in South Florida, FL
    Current Employee - 4th Key in South Florida, FL

    I have been working at Kitchen Collection

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Once you get the hang of it, it's pretty straight-forward. Being in Florida, the customers are usually tourists, women who like to shop, and peole usually in a good mood. Thus, I usually never have a problem with rude/annoying customers. Customer service is really important here and the co-workers are usually friendly and pleasent to work with which also pleases the customers and lends to a pretty positive environment.

    Cons

    The usual of retail- sometimes you have to do the work of more than one person when working alone such as unpack boxes to check with inventory to then put on shelf while greeting customers and doing register. Usually it's managable, but I may not be the best man for the job sometimes as sometimes I get a bit spacy and need a break- but working alone for 4 hours I cannot always work as fast as I should.

    Advice to Management

    Actually, they run the place pretty well as far as I know. I am not a asst. man or GM so I don't know everything.

  11. Helpful (2)

    Great at first

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Kitchen Collection

    No opinion of CEO
    No opinion of CEO

    Pros

    The people that I worked directly with where Inspiring. The day to day job is not very hard. It can be frustrating at times, because there are constant plan o gram changes, but cuts in payroll. The salary was just OK. Wages where frozen for Two years.

    Cons

    Communication from upper management was poor to nonexistent. Half the time they just don't answer their phones.

    Advice to Management

    You need to get out to the stores and see whats really going on. There is zero communication between the stores and corp.

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