Knology

  www.knology.com
  www.knology.com

Knology Reviews

Updated November 7, 2014
Updated November 7, 2014
31 Reviews
2.6
31 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Knology President, CEO, and Director Rodger L. Johnson
Rodger L. Johnson
19 Ratings

9 Employee Reviews Back to all reviews

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  1.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Knology full-time (more than 8 years)

    Pros

    People care about one another

    Cons

    Since merger, company does n,ot seem to care about the employees who have been with the company the longest, instead focus on new employees and contractors

    Advice to ManagementAdvice

    quit firing all the people who made the company what it is

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Technician in Montgomery, AL
    Former Employee - Service Technician in Montgomery, AL

    I worked at Knology full-time (more than 5 years)

    Pros

    Caring company to work for

    Cons

    very long hours lower pay

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Working with Knology was a pleasant experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Marketing Analyst in Alpharetta, GA
    Former Employee - Product Marketing Analyst in Alpharetta, GA

    I worked at Knology full-time

    Pros

    Customer Service was very good. The company grew their customer base by 18% in 2011.

    Cons

    New product offerings were often slowly brought to market.

    Advice to ManagementAdvice

    Invest in your employees and focus on bringing new competitive products to market.

    Recommends
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Knology is a good stepping stone, but not much in the way of a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - TSR in Augusta, GA
    Former Employee - TSR in Augusta, GA

    I worked at Knology

    Pros

    Immediate managers and supervisors are excellent; benefits are very good; laid back atmosphere; great coworkers who are willing to help out.

    Cons

    Low pay in comparison to average industry salaries; Knology hires externally instead of internally too often; very little room for upwards mobility.

    Advice to ManagementAdvice

    People work to make money and have the opportunity to advance their careers. If you are not going to do both, then at least focus on one. I enjoyed working at Knology, but it only took me one year to realize that I was not going to stay. When you have employees who have served Knology for 5 - 6 years, yet they are still in their same position, making only slightly more than those coming in the door, then you are not going to lose those who are looking for careers.

    No opinion of CEO
  6.  

    Eh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Dsr in Charleston, SC
    Current Employee - Dsr in Charleston, SC

    I have been working at Knology

    Pros

    Make your own hours...mostly
    good commision scale

    Cons

    No lead generation
    no commission before $1250

    Disapproves of CEO
  7.  

    decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Augusta, GA
    Former Employee - Anonymous Employee in Augusta, GA

    I worked at Knology

    Pros

    decent place to work, as long as you do your job well and stay out of any drama.

    Cons

    keep your distance from local mangement, keep personal life seperate from work

    Advice to ManagementAdvice

    respect your employees more.

    Doesn't Recommend
  8.  

    quick turnaround because people dont stay with low pay rates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Maintenance Tech
    Former Employee - Maintenance Tech

    I worked at Knology

    Pros

    Got to learn and gain experience. Needed a job and they were hiring. But as soon as I learned what competitors pay employees I was out

    Cons

    Moderate training, bad pay, very expensive health care like 300 a month! maybe lower now, 401K dont even remember if they had one. got a 12c raise my first year. Thats when I got the hell outa there.

    Advice to ManagementAdvice

    Not much to say here. Management seems to stay a little bit longer but they leave when they find something better

    No opinion of CEO
  9.  

    It's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Business Systems Analyst
    Current Employee - IT Business Systems Analyst

    I have been working at Knology

    Pros

    The salary and the benifits are nice. The IT department is very friendly and helpful. There is great opportunity to learn

    Cons

    It is located in a small town. Most of the people working within the company are not used to change or diversity.

    Approves of CEO
  10.  

    At least you have a job....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Knology

    Pros

    The job is easy, and the people are easy to get along with. The company does try to keep up with "tools" to do the job, so they are proactive on moving forward as a company as a whole.

    Cons

    Just having a job shouldn't be a motivating factor for coming to work. People should enjoy their job and want to come to work. If I'm going to spend most of my day there, I want to feel respected, wanted and needed. I don't like feeling like I'm a second class citizen or that my opinion doesn't matter. I want to know I'm taken seriously and seen as an asset and if not, then tell me so. Don't give a glowing review and then brush me to the side. I'm smart, hard-working, dedicated and want to learn more, so give people the opportunity to be more than just their job. See them for what they can bring to the table and not the cubicle you've shoved them into.

    Advice to ManagementAdvice

    People respond best with praise and guidence. Work should be more than just a job, if someone is dedicating their time and part of their life to your company, then make the same investment to the person. Make people feel needed and not replaceable. Make people fight to work for your company. Your employees are dying to give you everything they have, but you have to give them the opportunity to show it. Stop undervaluing (both intellectually, performance and with pay) your people, they are far better than you know. Look at the people who have left to go to other companies. They were dedicated, loyal employees that just couldn't bear to take one more year of being low man on the totem pole. You look to the employees to give it everything they have, so why not show them that same respect in their paycheck, in their opportunities to grow, and by giving them the open sky so they can soar.

    Approves of CEO

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