Knology Reviews

Updated March 25, 2015
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Knology President, CEO, and Director Rodger L. Johnson
Rodger L. Johnson
7 Ratings

9 Employee Reviews

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  1. Great company, only complaint was pay wasn't competitive for industry.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Knology full-time (More than 8 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great support, easy to work with corp. management.

    Cons

    Pay was not up to industry standards.

    Advice to Management

    Listen to your division management. They have their finger on the pulse of the customer.


  2. Working for Knology was a great learning experience.

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Knology

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    As an employee with Knology they offered great perks for the moral of the employees. On going sale contest with great prizes as incentives. For the most part you really felt like they cared about each individual there.

    Cons

    This company was sold and is no longer in business

    Advice to Management

    I wish that knology was still around.


  3. Helpful (1)

    Was great... now not so great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Augusta, GA
    Current Employee - Account Executive in Augusta, GA

    I have been working at Knology full-time (More than 8 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    great products great people flexibility, great customers

    Cons

    reliability of services poor
    company not set up to support major accounts

    Advice to Management

    If your reps are succeessful don't threaten their joobs
    manage thier strengths not weaknesses


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  5. Helpful (1)

    Great Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Development in Alpharetta, GA
    Former Employee - Development in Alpharetta, GA

    I worked at Knology full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great place to work with a lot of exposure to senior leadership.

    Cons

    In some cases had a tendency to be a good ole boy type of system (i.e. who you were friends with)

    Advice to Management

    Good Luck in future endeavors. I enjoyed it.


  6. Started great until promotion time.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Tech III in Panama City Beach, FL
    Current Employee - Customer Service Tech III in Panama City Beach, FL

    I have been working at Knology full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The other employees I worked with ended up becoming close friends
    The work is, for the most part, easy
    Everything is provided from transportation, tools, training, and clothes
    every now and again you install or service a customer who owns a restaurant or a bar and will give you kickback in the form of a free meal or a free round of drinks. Good times.

    Cons

    pay could have been better for all the physical work required as well as the on-call pay being better
    When promotion time came we received minor increases in pay and were given half hear-ted excuses as to why.
    Your bosses would be "out of touch" with what you needed to get your job done.
    Bosses would say one thing, come back later and deny saying anything, and wonder why they get multiple answers during questions in our weekly meetings

    Advice to Management

    close the gap between departments. When I get promoted to the highest rank in my department I should not have to wait for the lowest rank in the next department to die, quit, or get fired before I move up again. I want to climb this ladder.


  7. The good life at Knology

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advertising Sales in Lawrence, KS
    Current Employee - Advertising Sales in Lawrence, KS

    I have been working at Knology full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Management works hard to give you everything you need to be successful.

    Cons

    Lots of company advancement opportunities but not many department advancement opportunities.


  8. It's a good company as it is small and still has the mom and pop feel.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Supervisor in Montgomery, AL
    Current Employee - Field Supervisor in Montgomery, AL

    I have been working at Knology full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The benefits are good but the insurance sucks. Working conditions are as good as you could ask for in this industry.

    Cons

    The pay is low. The insurance plan could be a lot better. Budgeting process should be different. Leadership training should have more emphasis.

    Advice to Management

    Give managers the autonomy to discipline/fire employees that are dragging down the morale by their lack of professionalism and not meeting expectations.


  9. Satisfactory

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Point, GA
    Former Employee - Anonymous Employee in West Point, GA

    I worked at Knology

    No opinion of CEO
    No opinion of CEO

    Pros

    Community-oriented atmosphere (at least outside of corporate); good benefits; southeastern locations. Preety good leadership team in general. Quick promotion opportunities for some.

    Cons

    Compensation can be on the lower side for most jobs. Some of the people are downright mean spirited and not friendly.

    Advice to Management

    Greater accountability for managers would make a huge difference as well as accountability for those who act counter to Knology's "value system."


  10. Not a bad place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Knology

    Approves of CEO
    Approves of CEO

    Pros

    For the most part great people very friendly and helpful from the top down.
    Although a business atmosphere, it is very casual and should be it is cable.

    Cons

    low pay for the area, scheduling can be real bad

    Advice to Management

    Allow more flexibility with schedules, provide options like four 10 hour days, shift changes to allow others to have weekends and holidays off. flexibility as if you are stuck with a split days off it makes it very hard to even see your family let alone spend any quality time.



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