Kohl's Reviews

Updated August 22, 2014
Updated August 22, 2014
2,108 Reviews

3.1
2,108 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
954 Ratings

Review Highlights

Pros
  • As a part timer they work well with work life balance in scheduling (in 69 reviews)

  • The only positive reason to work at Kohl's is the employee discount (in 163 reviews)


Cons
  • There is no work life balance as much as they would like you to believe there is (in 84 reviews)

  • Kohl's is essentially a credit card company which also happens to sell clothing (in 100 reviews)

More Highlights

410 Employee Reviews Back to all reviews

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  1.  

    Sale's Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Floor Associate
    Current Employee - Sales Floor Associate

    I have been working at Kohl's part-time for more than a year

    Pros

    The discount. - 15% with the ability to stack percent coupons. Coworkers are friendly and make it a fun place to work even with the problems and they are often very helpful when management is not.

    Cons

    Lack of training (you'll get thrown out on the floor with no shadowing opportunities and it's not too bad unless it's your first job or you have no retail experience like most new employees), no opportunity for advancement (a lot of favoritism here or they'll just pull people from another store), supervisors do not communicate with each other (or you), lack of hours (expect 8 to 12 a week for part time even with open availability).

    Doesn't Recommend
    No opinion of CEO
  2.  

    Tough retail environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  San Diego, CA
    Current Employee - Store Manager in San Diego, CA

    I have been working at Kohl's full-time for more than 5 years

    Pros

    Great associates and people make daily work more enjoyable.

    Cons

    Lack of focus by senior level, too many "priorities" without direction. Clear that no one communicates at the higher level with each other.

    Advice to ManagementAdvice

    Need to appreciate hard workers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Hectic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's

    Pros

    Nice associates and flexible hours

    Cons

    Horrible place to work and its low paying

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  5.  

    Good for just starting out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier  in  Campbell, CA
    Former Employee - Sales Associate/Cashier in Campbell, CA

    I worked at Kohl's part-time for more than a year

    Pros

    flexible, basic experience, decent discount

    Cons

    low pay, very strict, work very early hours and very late hours, unstable schedule

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Overworked and Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - POS Associate  in  Brooklyn, NY
    Former Employee - POS Associate in Brooklyn, NY

    I worked at Kohl's part-time for less than a year

    Pros

    The company tries to make you feel important with credit solicitation bonuses, but its about 1 dollar an application which is nothing

    Cons

    When you have a closing shift, expect to be there all night

    Lowest wage ever.

    As a cashier, you are also a floor sales rep because nobody wants to do their job.

    Advice to ManagementAdvice

    Give more $$$$ and incentives to your employees and maybe they will want to work more.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Disappointing Pay, Low Morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's part-time for more than 5 years

    Pros

    Excellent Co-workers, some who have become lifelong friends

    Cons

    Very high expectations from corporate leadership, Very low compensation, little acknowledgement from senior officials.

    Advice to ManagementAdvice

    Listen to what your employees have to say, we see it all on the front lines and we have many ideas and concerns we'd love to share with you if given the chance.

    No opinion of CEO
  8.  

    Don't count on a promotion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Menomonee Falls, WI
    Current Employee - Analyst in Menomonee Falls, WI

    I have been working at Kohl's full-time for more than 8 years

    Pros

    Good benefits. Company going through an interesting reinvent.

    Cons

    Working hard and getting the job done well does not get you promoted. Too many hoops to jump through for any recognition.

    Advice to ManagementAdvice

    Too many obstacles for good workers to get promoted. Not good for employee retention.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Poor Compensation, Good People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Area Supervisor
    Former Employee - Operations Area Supervisor

    I worked at Kohl's full-time for more than a year

    Pros

    Excellent co-workers, knowledgeable staff, great commitment to customer service, relatively flexible schedule (in the retail industry)

    Cons

    Poor compensation, Extremely lean payroll, Poorly staffed

    Advice to ManagementAdvice

    Management treated me well. Payroll is run so lean that it seems as if payroll hours are actually approved hourly making it difficult to ever have a fully staffed team. They literally call people in minutes before or after a shift. Almost no one shows up due to having virtually no notice. There is very little satisfaction below the management level due to never knowing if you'll have a paycheck that week (due to not being scheduled/being called off). There are opportunities for advancement. Training is very difficult due to the lack of staffing. As in most every retailer, Kohl's continually wants more for less. Departmental teams will continue to be scaled back and employees will be working harder for no additional pay or benefits.

    Doesn't Recommend
    No opinion of CEO
  10.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at Kohl's full-time for more than a year

    Pros

    Loved the people. Most are very hard workers. I built some strong relationships.

    Cons

    There is no work life balance. I have a lot of cons but why cry over spilt milk. It is what it is. You are expected to work 50+ hours a week while the SM doesn't.

    Advice to ManagementAdvice

    Listen to your employees more...start by getting to know them.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Management can be condescending to part-time associates.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - POS Associate  in  Columbia, SC
    Former Employee - POS Associate in Columbia, SC

    I worked at Kohl's part-time for more than a year

    Pros

    Great way to meet people! The discounts during holiday seasons are nice if you have a store card. Very easy job tasks.

    Cons

    Management complains no matter what. If you get 5 credits in 20 minutes, but no credits due to downtime at the register it is somehow your fault for no customers checking out.

    Advice to ManagementAdvice

    Guilt tripping associates into obtaining store goals is a bad way of doing business.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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