Kohl's Reviews

Updated September 18, 2014
Updated September 18, 2014
2,148 Reviews
3.1
2,148 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
958 Ratings

Review Highlights

Pros
  • As a part timer they work well with work life balance in scheduling (in 69 reviews)

  • The only positive reason to work at Kohl's is the employee discount (in 163 reviews)


Cons
  • There is no work life balance as much as they would like you to believe there is (in 84 reviews)

  • Kohl's is essentially a credit card company which also happens to sell clothing (in 100 reviews)

More Highlights

417 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Hard to take seriously

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's part-time for more than 5 years

    Pros

    Friendly coworkers and occasional supervisor, Decent sales, Sales floor tends to have positive atmosphere within the environment, supervisors are always there to help those in need be it employee or customer, special event employee discounts, discounts for friends and family.

    Cons

    Management looks down on employees, there tends to be a lack of communication between employees and management, hours and payment are terrible, requesting to cross-train does not guarantee an increase in hours, discount between special event employee and friends & family discounts are overly-complicated for how little you receive, highly inflexible if you should have a situation outside of company matters whether it be another job or home-life, constant unnecessary changes in work habit standards that make tasks just that much more overly complicated, terrible health benefits price-wise compared to average employee hours.

    Advice to ManagementAdvice

    Actually communicate with your employees! Do something beyond sitting in the office when you're needed in dire situations!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Always Hiring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kohls Sales Associate
    Former Employee - Kohls Sales Associate

    I worked at Kohl's part-time for more than a year

    Pros

    There was no uniform and the hiring process for the job was very relaxed as well as promising. I had no prior retail experience and was hired within a 3 day frame of when I received a call for the interview. The managers were friendly and most were willing to help in all kinds of situations. The people are all nice because most the associates are part time associates and the hours are doable depending on how many people work in your department. Being paid every week is a plus as well.

    Cons

    As said before, the hours are doable. That is if you are looking for something more stable I would turn away from expecting to work more than about 15 hours maximum weekly. As you may know, Kohls does not have a monitored dressing room which means clothes everywhere! I received no help from management ever when I had a closing shift to help with speeding up the process. Work was long and I was under appreciated. I put in my two week notice as a written letter and they misplaced it which then I received a letter from HR stating that I was going to be fired because I have not been showing up for my shift when I stated what day was going to be my last. This happened 3 months after I left the company. Upon calling, I was told that I had never turned in a paper stating my resignation and in turn I had to bring them the photo copied version that had both mine as well as the hiring supervisor signature.

    Advice to ManagementAdvice

    If you are planning on hiring ALOT of people throughout the year, think of the associates who have been there for a long time before cutting hours for everyone to accommodate the new hires.

  3.  

    Disorganized at best, chaotic at worst.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Lead
    Former Employee - Department Lead

    I worked at Kohl's full-time for more than 3 years

    Pros

    There aren't really any positives to working here, aside from the fact that it's almost impossible to get fired from here.

    Cons

    The pay is low and perks are nonexistant. They're constantly hounding you to get credits, going so far as to hound you to apply yourself.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Too many hours, weak leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's

    Pros

    good salary
    good discount
    ok products
    They are trying new lines of products like Disney that will help sales

    Cons

    bad schedules
    weak leadership at all levels
    associates have more pull than management
    Losing two months out of the year during peak time with 7 days a week 16 hour days is not worth it

    Advice to ManagementAdvice

    Get rid of some of the old timers at the top levels
    stop being cheap with technology

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Sale's Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Floor Associate
    Current Employee - Sales Floor Associate

    I have been working at Kohl's part-time for more than a year

    Pros

    The discount. - 15% with the ability to stack percent coupons. Coworkers are friendly and make it a fun place to work even with the problems and they are often very helpful when management is not.

    Cons

    Lack of training (you'll get thrown out on the floor with no shadowing opportunities and it's not too bad unless it's your first job or you have no retail experience like most new employees), no opportunity for advancement (a lot of favoritism here or they'll just pull people from another store), supervisors do not communicate with each other (or you), lack of hours (expect 8 to 12 a week for part time even with open availability).

    Doesn't Recommend
    No opinion of CEO
  7.  

    Tough retail environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  San Diego, CA
    Current Employee - Store Manager in San Diego, CA

    I have been working at Kohl's full-time for more than 5 years

    Pros

    Great associates and people make daily work more enjoyable.

    Cons

    Lack of focus by senior level, too many "priorities" without direction. Clear that no one communicates at the higher level with each other.

    Advice to ManagementAdvice

    Need to appreciate hard workers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Good for just starting out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier  in  Campbell, CA
    Former Employee - Sales Associate/Cashier in Campbell, CA

    I worked at Kohl's part-time for more than a year

    Pros

    flexible, basic experience, decent discount

    Cons

    low pay, very strict, work very early hours and very late hours, unstable schedule

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Overworked and Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - POS Associate  in  Brooklyn, NY
    Former Employee - POS Associate in Brooklyn, NY

    I worked at Kohl's part-time for less than a year

    Pros

    The company tries to make you feel important with credit solicitation bonuses, but its about 1 dollar an application which is nothing

    Cons

    When you have a closing shift, expect to be there all night

    Lowest wage ever.

    As a cashier, you are also a floor sales rep because nobody wants to do their job.

    Advice to ManagementAdvice

    Give more $$$$ and incentives to your employees and maybe they will want to work more.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Hectic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's

    Pros

    Nice associates and flexible hours

    Cons

    Horrible place to work and its low paying

  11.  

    Disappointing Pay, Low Morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's part-time for more than 5 years

    Pros

    Excellent Co-workers, some who have become lifelong friends

    Cons

    Very high expectations from corporate leadership, Very low compensation, little acknowledgement from senior officials.

    Advice to ManagementAdvice

    Listen to what your employees have to say, we see it all on the front lines and we have many ideas and concerns we'd love to share with you if given the chance.

    No opinion of CEO

Worked for Kohl's? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.