Kohl's Reviews

Updated October 15, 2014
Updated October 15, 2014
2,234 Reviews
3.1
2,234 Reviews
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Recommend to a friend
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Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
979 Ratings

Review Highlights

Pros
  • Encouraging work life balance but this can depend on the team you are on (in 83 reviews)

  • The employee discount was nice but it didn't make up for anything else (in 176 reviews)


Cons
  • There is no work life balance as much as they would like you to believe there is (in 98 reviews)

  • Kohl's is essentially a credit card company which also happens to sell clothing (in 110 reviews)

More Highlights

432 Employee Reviews Back to all reviews

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  1.  

    It was...interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Jewelry Specialist in Canton, GA
    Former Employee - Jewelry Specialist in Canton, GA

    I worked at Kohl's full-time (more than 3 years)

    Pros

    The other associates were always friendly. It was really a team environment. I even developed close relationships with several people after I left. Management always made me feel like I was welcome to come to them with problems or concerns that I had or if I just needed to let off some steam.

    Cons

    Where to start... The pay is close to impossible to live off of. And if you want benefits through the company, don't expect much from your paycheck. They overwork the lower management employees. I saw, in 3 1/2 years, 4 store managers (01). All but one were lazy, sat in the back office or even disappeared at numerous times. The customers realize that they can get away with practically stealing from the company and they definitely use that against you. I had several people yell and cuss at me because we didn't have what they wanted or that I wouldn't lower the price from $400 to $24 just because he/she picked it up off a random shelf someone else sat it on. There is no fitting room attendant so be prepared to clean up people's nasty messes in the dressing rooms. And yes, that includes bodily fluids.

    Advice to ManagementAdvice

    Increase the pay!!!!! I worked there for almost 4 years and never made it over $8.00 and hour. I was a Supervisor in 2 different departments. Now that's just ridiculous.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    I worked at Kohl's for less than two months.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Replenishment Associate in Roseville, MI
    Former Employee - Replenishment Associate in Roseville, MI

    I worked at Kohl's part-time (less than an year)

    Pros

    You'll have plenty of time for your personal life.
    The managers and supervisors are nice.
    Coworkers are easy to get along with.

    Cons

    Not enough hours despite wanting more. (there were a few occasions in which I only worked 4 hours a week and brought home a $26 paycheck).
    Since I was only working 1-2 days per week, I didn't have a chance to see my schedule in the break room & was written up.
    I was a replenishment associate and there was only one (barely) working ceiling fan in the stockroom. Summer 2013 was extremely hot and the ceiling fan was shut off, rather than fixed, when it started wobbling.

    Advice to ManagementAdvice

    Give employees more time, ensure that the stockroom is kept cool.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Working in POS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - POS Sales Associate in Longmont, CO
    Former Employee - POS Sales Associate in Longmont, CO

    I worked at Kohl's full-time (more than an year)

    Pros

    I was a seasonal hire and was offered to be kept on with the company. I quickly learned tasks to help out other departments and most co-workers were pleasant to work with. There were rewards for goal being met. Hours also favored those who meet sales goals. I also enjoyed the company was as easy way to contribute to the community with there volunteer program.

    Cons

    The pay was inadequate to life off of i did work two jobs while working here. I was worked in several departments and thought my raise would reflect my taking on extra duties.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    High Turnover, Unhappy Employees, Little Power to Make a Difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at Kohl's full-time (more than an year)

    Pros

    Great pay for a first job out of college (they have a Manager in Training Program).

    Cons

    There are impossible standards set by the company, especially with the staffing allowances. It leaves middle management feeling frustrated (i.e. having to counsel good employees for not completing tasks, despite their hard work and effort), customer's feeling dissatisfied (i.e. if the store isn't clean), and leads to a lot of turnover. In addition, the work/life balance is horrible for management: 10+ hour days, 5-6 days/week is expected, and most days I ate lunch at my desk. Speaking with other Managers who had trained with me who were placed in other stores throughout California, it is evident that these issues were the same throughout the company.

    Advice to ManagementAdvice

    Empower your people! Be flexible and learn that proper staffing leads to a better experience for your employees, decreased costs for your company (reduced training costs and turnover expenses), and happy customers who will return to shop.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Great place to start a career, if you went to the right school...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Specialist in Menomonee Falls, WI
    Current Employee - Merchandise Specialist in Menomonee Falls, WI

    I have been working at Kohl's full-time (more than 3 years)

    Pros

    If you work in the corporate office, its a great place to learn about the retail business from the ground up. The company is great with helping out organizations like Susan G. Komen.

    Cons

    The buying offices consist of 80% women, under 30. Atmosphere could feel like the movie "Mean Girls" if you were more focused on work than fitting in or did not start there straight out of college. Also, they give you the understanding that you have a shot at moving up from your position, until you see that they only tend to promote and focus on those that went to the colleges of universities that they recruit from. In my nearly 4 years, I only remember a handful of specialists being promoted to an analyst position. The remainder either quit or switched departments.

    Advice to ManagementAdvice

    Please make things more fair for Merchandise Specialists. They work hard and learn the buying offices from the ground up and are great to promote because of that, regardless of the school they attended.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Dead-End Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kohls Sales Associate in Framingham, MA
    Former Employee - Kohls Sales Associate in Framingham, MA

    I worked at Kohl's part-time (more than an year)

    Pros

    Routine job, punch in, punch out, couple short breaks depending on how long your shift is. Met some nice people.

    Cons

    They start you out at minimum wage, $8.50/hr. Received a raise of 19 cents or something ridiculous like that after being employed with them for a year and honestly working hard and diligently every shift. Come to find out, fellow co-workers had been there for over 5 years and still earn under $10/hr. Worked nearly every Saturday and Sunday whether I liked it or not, and then maybe one or two evening shifts (4 or 5pm-Close) during the week. Scheduling was flaky, you could never really rely on getting enough hours as they tend to cut employees' hours when business slows down. But they never failed to put you on for holidays and Black Friday (1am-3pm). Always felt like maybe I'd get promoted or taken care of compensation-wise for going the extra mile as that's the concept that they insinuate during their cute little daily "sales floor huddle", but nope. This multi-billion dollar corporation won't even give you a 25 cent raise nor the time of day to earn it. Store managers work their butts off year-round, all hours of the day/night and holidays, all for around a salary of $50k.

    Advice to ManagementAdvice

    Take care of your employees, and I don't mean with the friends and family discounts and employee discount BS, nice cover up but that doesn't pay the bills. You promise career advancement opportunities but seldom deliver. You schedule your employees to suit your operational needs with little to no regard for their needs of consistent hours and pay. Stop being so stingy and demanding. Just for the record, I am college educated and overqualified, as are many of the store's associates.

    Doesn't Recommend
    Disapproves of CEO
  8. 2 people found this helpful  

    Eh...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's part-time

    Pros

    Somewhat flexible hours, cool people to work with, decent sale events.

    Cons

    To star off the pay is fairly low, $7.55 an hour. Considering how other retailers start off at $8.00-$9.00 this kind of sucks. If you want a chance to make a decent amount of money you need to put in a lot of hours. The work-life balance is none existence. I cannot remember when I actually got a weekend off that I didn't have to request. We're constantly pushed to meet credit goals but there's really no rewards to it. Sure you get a 'generous' dollar for every credit you open but honestly you do it for the hours. Hours at Kohl's are unpredictable to say the least, one week you'll work 25+ hours and the next you'll work 15. Did I mention the lack of rewards. In my store we had an August goal for credit, first team to reach 130 credits wins a prize. I being so naive thought we'd receive a cool gift card or something. Nope we got coloring books, play-dough and treats from the dollar store. Honestly what are we five?

    Advice to ManagementAdvice

    Pay your employees a little bit more, at least meet your competitions' pay. Try giving people better schedules. Honestly you have all these expectations for employees I think it's only fair you reward them adequately. IF YOU WANT BETTER CREDIT RESULTS GIVE BETTER REWARDS.

    Recommends
    No opinion of CEO
  9.  

    Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate (Customer Service, MJM, Jewelry, POS) in Elk Grove, CA
    Current Employee - Sales Associate (Customer Service, MJM, Jewelry, POS) in Elk Grove, CA

    I have been working at Kohl's part-time (more than 3 years)

    Pros

    Pretty good at working with your schedule. Most of the managers are pretty laid back. They want employees to be able to make independent decisions and not have to ask permission for everything. If you ask to transfer departments you most likely can.

    Cons

    Pretty much the most dead end job ever, I worked here for 3 years and never got promoted even though I was trained in almost every department. Don't expect any pay raises, you won't get them. Working in the jewelry department I always felt guilty selling our p.o.s. stuff....the prices are jacked way up and then put on sales to trick customers into thinking they are getting a steal. Thanks to Kohl's "yes we can" policy customers constantly try to rip us off, "Oh you used this vacuum for 2 years and never emptied it?? No you don't have a receipt for this item I know you probably stole. Of course you can return it!". I understand that they are trying to compete with companies like Nordstrom, but dealing with the same scammers week after week and not being able to stop them is very frustrating.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - POS Associate in Lexington, SC
    Former Employee - POS Associate in Lexington, SC

    I worked at Kohl's part-time (more than an year)

    Pros

    Decent coworkers and managers from my experience
    To some the push for credit was a Con. To me, it was a Plus. It taught you good marketing techniques to make product appealing to our customers.
    Awesome Discount

    Cons

    Pay was awful. For a company that encourages and pushes for results with Credit and have expectations to market to customers, they really don't reimburse it. I made more in Fast Food.
    The training is awful during the seasonal holidays. I've seen Lost Prevention fire cashiers for offering discounts that they were trained to offer.

    Advice to ManagementAdvice

    Provide more organized job training.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    It was the worst place I have ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Missis Floor Department Manager in Nampa, ID
    Former Employee - Missis Floor Department Manager in Nampa, ID

    I worked at Kohl's full-time (more than 3 years)

    Pros

    The employee discount was nice but it didn't make up for anything else

    Cons

    They always preceived that there was values but what went on behind the seen was something different

    Advice to ManagementAdvice

    Getting rid of the upper crust in your Idaho stores would help the most. Letting hard workers go for being what they said was slow workers was rediculous. We about 15 older workers were let go just before our five year match in our 401 K's which was deplorable.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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