Kohl's Reviews

Updated August 26, 2014
Updated August 26, 2014
2,108 Reviews

3.1
2,108 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
954 Ratings

Review Highlights

Pros
  • As a part timer they work well with work life balance in scheduling (in 69 reviews)

  • The only positive reason to work at Kohl's is the employee discount (in 163 reviews)


Cons
  • There is no work life balance as much as they would like you to believe there is (in 84 reviews)

  • Kohl's is essentially a credit card company which also happens to sell clothing (in 100 reviews)

More Highlights

678 Employee Reviews Back to all reviews

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  1.  

    Please treat sales associates better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Shoe Department Associate  in  Milwaukee, WI
    Current Employee - Shoe Department Associate in Milwaukee, WI

    I have been working at Kohl's part-time for more than a year

    Pros

    Part time was obviously fairly flexible

    Cons

    Pay their associates the least possible, comparable friends were making more with similar or less stressful jobs.
    Raises are a joke. I got a .03 cent raise after 1 year here, they clearly don't want you to stick around long. All that being said, the store management is compensated pretty well and ride the associates pretty hard, I assume the same happens to them, the saying "crap rolls downhill" came to mind often while working here.

    Advice to ManagementAdvice

    Treat your workers as people, not tools.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Kohl's is great overall, but not necessarily at the store level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Area Supervisor  in  Wichita Falls, TX
    Former Employee - Operations Area Supervisor in Wichita Falls, TX

    I worked at Kohl's full-time for more than a year

    Pros

    Benefits are nice and it is a strong company overall.

    Cons

    The biggest problems here are the work-life balance and the very low pay. Schedules change frequently so making plans is difficult. The store I was in had poor upper management and there was no good culture to work with.

    Advice to ManagementAdvice

    There needs to be more oversight of store level management.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Good but slow to react

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Direct Marketing Analyst  in  Menomonee Falls, WI
    Former Employee - Direct Marketing Analyst in Menomonee Falls, WI

    I worked at Kohl's full-time for more than 5 years

    Pros

    Benefits, office culture, Employee oriented perks

    Cons

    Management Loyalty, Difficult to advance. Too many days trying to satisfy the manager that was way out of line when it came to managing their employees. Many people when to HR regarding this manager (for more then 5 years) and it took me leaving for them to realize that the manager is not fit to manage people.

    Advice to ManagementAdvice

    Listen to employees when they have a problem with a manager. I spent too many days trying to make the best of a bad situation with my manager. It's unfortunate that it took me leaving to get HR to properly address the poor manager.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Best when growing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's full-time for more than 10 years

    Pros

    Great Company, Great benefits, Great people. When it was young.........

    Cons

    Starting to cut costs, means getting rid of high paid people. Which means they start getting rid of their real talented people. Always a mistake company's make. Sears did this and look where they are now.

    Advice to ManagementAdvice

    Realize the Company will ask you to get rid of people due to high pay, stand up for the right to have talent and not underpaid under experienced people. No one is safe in this type of environment, not even you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Not an enjoyable place to work, but not completely awful either

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Freight Associate  in  Winchester, VA
    Former Employee - Freight Associate in Winchester, VA

    I worked at Kohl's part-time for less than a year

    Pros

    - Very easy job that requires no special skills, but if you are educated and/or prefer an intellectually stimulating workplace, that will be a bad thing.
    - The store manager was friendly, and a good leader. Most of management were much nicer and more courteous than most of the hourly employees.
    - Frequent coupons available for employees and their families.

    Cons

    - It was a monotonous and unrewarding place to work.
    - Quite a few of the associates were unwelcoming, unmannerly, and gossiped and made rude remarks about customers.
    - Yes, it's only a retail workplace, but there was still no emphasis on professional attitudes, or professional attire.
    - I was shocked that no one seemed to know where (or even IF) there was a first aid kit.
    - Their policies for getting shifts covered makes it difficult to do so.
    - Store hours are unreasonably late (~12-1 AM!) around Christmas.

    Advice to ManagementAdvice

    The manager of this store was wonderful but she could do more to help employees develop professionalism and work together as a team rather than ostracizing each other and forming childish cliques.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    It's okay-ish, but..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Point of Sales  in  Chicago, IL
    Current Employee - Point of Sales in Chicago, IL

    I have been working at Kohl's part-time for more than a year

    Pros

    Flexible shift availability, discounts, sometimes they feed you on busy days and holidays.

    Cons

    Rude customers, low pay, never enough people on the clock during rush, I hate that they said I have to be able to close multiple nights when I can't.

    Advice to ManagementAdvice

    Get rid of the lanyards, they get stuck in the bags and many workers have nearly choked themselves. Allow cashiers to have water at the register. It's hard to get a chance to go to the water fountain when it's busy. Don't make the stores in smaller towns stay open as late. No one comes in after 8.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    It's what you expect from this type of job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - POS Associate  in  Sacramento, CA
    Current Employee - POS Associate in Sacramento, CA

    I have been working at Kohl's full-time for more than 3 years

    Pros

    You can be very flexible with your schedule and the managers and supervisors I work with work with you and it has a family atmosphere to it

    Cons

    Compensation and of course to move up you have to be the manager's BFF, not necessarily the most qualified

    Advice to ManagementAdvice

    Reward people that have been there longer and offer respectable pay raises and bonuses if we make credit goal as a store and not just the managers receiving the bonuses.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Just ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - POS Associate  in  Marietta, GA
    Current Employee - POS Associate in Marietta, GA

    I have been working at Kohl's part-time for more than 5 years

    Pros

    Flexible with schedule, people work hard and work as a team. Good communication. Fast paced environment. Associates always take care of customers.

    Cons

    Terrible pay for all the work you do. Hard to move up in company unless you want to become a manager which is tough to do. Understaffed at times.

    Advice to ManagementAdvice

    New associates need to be informed of store policies and procedures and given extra time to get situated.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great people; Unsatisfactory Compensation

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's

    Pros

    Requires little to no experience
    Flexible hours (great for students)

    Cons

    Individual salary raises dependent on entire store's performance
    Closing shift hours are ridiculous - sometimes didn't leave the store until 1:30 am
    Not enough staff on sales floor
    Expectations for sales floor staff are unreasonable

  11.  

    Basic Retail Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Misses Department Supervisor  in  Marina, CA
    Former Employee - Misses Department Supervisor in Marina, CA

    I worked at Kohl's full-time for more than 5 years

    Pros

    +requesting time off is easy to do
    +managers are mostly nice and easy to work with
    +paid weekly
    +effort levels are sort of up to you, until christmas time.

    Cons

    +don't get paid enough
    +"flexible hours" just means working until midnight half the time and starting at 4 am the other half
    +retail job.
    +never ending piles of work and everything you fix gets destroyed

    Advice to ManagementAdvice

    They don't pay enough and the inconsistent amount of hours makes it impossible to plan your life around. They need to hold all staff members accountable and not pick favorites, it only leads to an unpleasant environment.

    Recommends
    Positive Outlook
    No opinion of CEO

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