Kohl's Reviews

Updated April 23, 2015
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536 Employee Reviews

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  1. Worked to Death

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Huntsville, AL
    Former Employee - Supervisor in Huntsville, AL

    I worked at Kohl's full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The camaraderie among the employees was great and kept the work fun. Working in teams was a great aspect of the business. The training for the job was minimal, but met the needs of the work.

    Cons

    The management was very difficult to work with. The employee discounts and benefits were not very good. With the exception of a 15% discount, we did not get any special deals outside of the customers. When we had additional discounts so did everyone.

    Advice to Management

    Positive reinforcement would be great for the employees. Appropriating the correct number of people for the work is important. Everyone was constantly having to multitask and assigning the correct number of people to the shifts would be beneficial.

  2. Over all. Good first job. Not a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's

    Pros

    Great people to work with. Friendly environment.

    Cons

    Low pay Not worth the work.

  3. Typical retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    I worked at Kohl's part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    discount, paid vacation for part and full time, paid holiday's, ability to work in multiple departments

    Cons

    long, late hours, terrible pay, no ability to stand up for yourself against horrible customers, managers who play favorites, no fitting room attendant to monitor the number of items brought into room, horrible loss prevention system

    Advice to Management

    better hiring screening for assistant and store managers, change hours of operation, hire more staff during the holidays, stop staying open so late

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  5. Big box retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Dallas, TX
    Current Employee - Store Manager in Dallas, TX

    I have been working at Kohl's full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Vacation, personal time, 401 K match, con combine 15% associate discount use with other coupons, perks program with discounts on various things such as cell phone carriers

    Cons

    compensation not based solely on statistics , work life balance - expected to work as long as it takes in store plus contribute to district and company, adequate tools to succeed not provided

    Advice to Management

    Good first year manager job to gain experience but not a job for persons seeking a balance between work and life.

  6. Corporate execs don't know what reality is in a store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Kohl's full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    The employee discount is 15% off including clearance and additional dates are added where discounts can be doubled 4 or 5 times a year.

    Cons

    The company has changed. No longer cares about the employees only the shareholders. For example, customer service is a huge topic however there isn't anyone on the floor to help the customer.

    Advice to Management

    Spend a little money to improve customer service. Company has changed the way customer service is calculated to inflate scores over last year.

  7. Sales clerks make poor managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Lead in Boston, MA
    Current Employee - Department Lead in Boston, MA

    I have been working at Kohl's

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The customers are generally polite and regular. Co workers are great

    Cons

    No corporate HR. Everything is up to store management which is often the offender

    Advice to Management

    Just because someone has been a cashier for 10+ years does not qualify them for management

  8. UGH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Floor Associate in Jersey City, NJ
    Current Employee - Sales Floor Associate in Jersey City, NJ

    I have been working at Kohl's part-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Decent pay and keeps me busy. At least ONE of my manager appreciate me.

    Cons

    No hours during the day, which they cut the part time staff who can take care of other things that supervisor need not to worry or do. Only at night hours are available which this place of residency is not safe to walk or be at night especially many of the part time employees. People who slack get more hours which people work notice that.

    Advice to Management

    Give hours to people like me & those who "ACTUALLY " WORKS, not walk around (especially when manager goes some other part of the store). Consider where people live, give them transportation somehow; I would if I could. Have CEO/main office surprise visits without other management in the store knowing. Like "UNDERCOVER BOSS" :). Keep people's complaints confidential if said those whocomplains getless hours for hose "WHO WORK"

  9. Not worth the long term effort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Freight Associate
    Former Employee - Freight Associate

    I worked at Kohl's part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Employees were the best part about the job. They were all very helpful and looked after each other. Kohls is very involved in the community's its in as there was constant times to volunteer with kohls. They push for great customer service.

    Cons

    Got thrown in unloading a truck working only 4 hour shifts and twice a week at most. My work was harder being that I was the only one unloading from the truck while everyone else sorts. My shifts were shorter as they would take the freight to the sales floor and I couldn't stay longer. The hours were terrible considering I had to go in at 5am and end up only getting 4 hours a shift. On a rare occasion there was more hours given but it was always only given half a day in advanced. On that flip side there was multiple times where trucks were canceled for that week so I got no hours at all. I worked there for 6 months and 4 people got hired and quit in that time period.

    Advice to Management

    Employees need more hours. Fellow employees would hassle management for hours all the time just to end up with an excuse.

  10. Large, corporate structure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assets Management in Menomonee Falls, WI
    Former Employee - Assets Management in Menomonee Falls, WI

    I worked at Kohl's

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Competitive job positions and pay.

    Cons

    Too large. One can easily get over looked.

    Advice to Management

    Restructure work life balance and get rid of cube farms.

  11. Part time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kohl's Part Time Associate Home/Kids Department in Cape Coral, FL
    Current Employee - Kohl's Part Time Associate Home/Kids Department in Cape Coral, FL

    I have been working at Kohl's

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I wanted to work at Kohl's because I liked the store.

    Cons

    Training was not helpful and then I was put out on the floor with no directions from the management.

    Advice to Management

    Train more efficiently

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