Kohl's Reviews

Updated August 30, 2014
Updated August 30, 2014
2,122 Reviews

3.1
2,122 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
960 Ratings

Review Highlights

Pros
  • As a part timer they work well with work life balance in scheduling (in 69 reviews)

  • The only positive reason to work at Kohl's is the employee discount (in 163 reviews)


Cons
  • There is no work life balance as much as they would like you to believe there is (in 84 reviews)

  • Kohl's is essentially a credit card company which also happens to sell clothing (in 100 reviews)

More Highlights

412 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Build friendships/ stay in a pack. Always be professional. Never bring personal life into work.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's

    Pros

    For minimal hours of work, the best place to work is here. A good workout after work if you work on the floor.

    Cons

    Inconsistent schedules, very little hours given, and more responisibilities than you will ever agree for.

    Advice to ManagementAdvice

    More professional communication during working hours, less chit chat during working hours. More patience with newcomers. Every newcomer is a little slower than the more experienced. It just takes time.

  2.  

    Terrible long term job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kohls Department Associate
    Current Employee - Kohls Department Associate

    I have been working at Kohl's part-time for more than 3 years

    Pros

    There's a great flexible schedule that really helps me balance school and my personal life. The people/mangement are really nice

    Cons

    Speaking for someone that works the deparments... you are overworked and hardly get paid anything for it. There's hardly ever any opportunities to move up, the raises aren't ever more than 25 cents yearly. There needs to be more people to help out but it's never "in the budget"

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Work / Life inequality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Mansfield, OH
    Former Employee - Store Manager in Mansfield, OH

    I worked at Kohl's full-time for more than 8 years

    Pros

    Bonus in good sales year, If you had a good DM then you were able to work on development to meet the career goals that you had.

    Cons

    bonus in bad sales year, stress applied to store managers to make measured numbers if you missed one the District Manager would make you feel like a failure. Culture was being built to cheat the system to deliver a number especially in customer service. Work life culture was designed but was left for interpretation by the DM.

    Advice to ManagementAdvice

    Consider getting back to basics and improve staffing in the stores. Yes the technology was nice, but the customer wanted to see associates.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Some managers were worse than others

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier  in  Columbia, MO
    Former Employee - Sales Associate/Cashier in Columbia, MO

    I worked at Kohl's part-time for less than a year

    Pros

    The floor staff is friendly. The customers are wonderful. If you don't understand something then the floor staff will help the best they can, or direct you to one of the good managers.

    Cons

    The management needs to learn that people change their schedules. One manager yelled at me at the register. Same manager was always in a bad mood it seemed, and always wanted to tell people had bad they were doing.

    Advice to ManagementAdvice

    If someone doesn't understand something and asks for help don't say that the paper says everything. When it doesn't.
    Don't yell at your employees at the register.
    For store managers, some people ask off for days for a reason don't change their ask off days when they said I have to have those days off.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Went from learning experence to stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Material Handler Distribution Center  in  DeSoto, TX
    Former Employee - Material Handler Distribution Center in DeSoto, TX

    I worked at Kohl's part-time for less than a year

    Pros

    Easy to learn the job. I worked the chutes, conduct, picked and stocked.

    Cons

    No equality in this place, Favoritism is highly played. Eye candy will win over work ethics.

    Advice to ManagementAdvice

    You should teach your managers at each area to work with people that will move up with work ethics and not to play favoritism by choosing the beauty queen that gives good eye candy. You might want to work on your equality and diversity problem .

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    "Ok Part-Time Gig"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's

    Pros

    The discounts were ok even though I was not told how to get access to my employee discount card for months. Very flexible, I worked less than ten hours per week as an associate.

    Cons

    Not reliable if you have bills to pay. At the beginning I would receive over fifteen hours per week regularly but that soon changed and I only received less than ten hours per week after.

  8.  

    Work ten years for kohls would not recommend to any one except for college students.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Supervisor  in  Corona, CA
    Former Employee - Department Supervisor in Corona, CA

    I worked at Kohl's full-time for more than 10 years

    Pros

    Flexible hours for students or people with another job.

    Cons

    Lots of work, lots of difficult customers, management very young and inexperience! Low pay if you are not an executive.

    Advice to ManagementAdvice

    Appreciate and take care of your good employees!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    I hate it here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Brentwood, CA
    Current Employee - Anonymous Employee in Brentwood, CA

    I have been working at Kohl's

    Pros

    flexibility with hours. very diverse. discounts (during friends and family)

    good job if youre finishing school or just want something to do on your free time as a stay at home mom or something.

    Cons

    You dont get paid nearly what you deserve compared to all the work that is expected of you. management constantly underscheduling. if you have leadership qualities and have been there a while, the manager will not move you up but rather someone newer so that he doesnt have to give that much of a pay raise (raise based on percentages, go figure) leadership role at minimum wage JACKPOT. manager will hold it against you if you call HR on him and he plays favorites. Loss prevention dates all the associates (not all but she dates a lot) and she sits around customer service talking to the associates way more than necessary (aren't you supposed to be acting like a customer?) i think customers may even recognize her

    Advice to ManagementAdvice

    try showing some recognition when it's due

    Doesn't Recommend
    No opinion of CEO
  10.  

    Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate  in  Saint Louis, MO
    Current Employee - Associate in Saint Louis, MO

    I have been working at Kohl's full-time for more than 8 years

    Pros

    Great flexibility with schedules and hours

    Cons

    Too many promises not enough follow thru

    Advice to ManagementAdvice

    Remember the people that keep you a top retailer.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Kohl's continues to cut payroll while increasing work load.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Salt Lake City, UT
    Current Employee - Manager in Salt Lake City, UT

    I have been working at Kohl's full-time for more than 5 years

    Pros

    Great benefits for managers. 5 weeks paid vacation a year. Excellent health, dental and vision coverage and many more benefits. Lot's of good people working in the store who get along very well.

    Cons

    The company continues to slash payroll while increasing workload. They set unrealistic goals for customer service, when there are almost no associates working in the store. The company claims a strong work life balance, but the reality is that it is promoted only if the timing is good for the company.

    Advice to ManagementAdvice

    Increase payroll in the stores. Utilize the strong management talent for growth and development.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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