Kona Grill Reviews

Updated September 10, 2014
Updated September 10, 2014
23 Reviews
3.4
23 Reviews
Rating Trends

Recommend to a friend
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Berke Bakay
7 Ratings

6 Employee Reviews Back to all reviews

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  1.  

    So Far, So Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Gilbert, AZ
    Current Employee - Server in Gilbert, AZ

    I have been working at Kona Grill part-time for less than a year

    Pros

    Very busy restaurant, high check averages, great management, etc. At Kona I feel like management looks to hire employees who are genuinely nice/hard working people, rather than whoever has the most experience in the field. This creates a great atmosphere to work at, and has really allowed me to grow personally as a server. Training is really extensive here. They really make sure you know what you're doing before you're on the floor. Also it's a really long interviewing process: 3 interviews. Also a bonus is Kona uses Hot Schedules so it is really easy to change schedules and adjust. Plus management is really understanding about scheduling due to school, second jobs, or family.

    Cons

    There are lots of servers on at one time, with relatively small sections. I've only been here for a month, and they've hired about 6 more servers too and it's easy to tell some of the old servers are a bit irritated they're hiring so many new people and putting more on the floor at once. Also the tip out is really high, for example I made $130 the other night and only got to take $102 home.

    Advice to ManagementAdvice

    Maybe higher a cleaning crew to come every night instead of making the servers scrub the floors on their hands and knees, or raise the minimum wage up from $5 an hour. Other than that keep up the good work :)

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess  in  Dallas, TX
    Former Employee - Hostess in Dallas, TX

    I worked at Kona Grill part-time for less than a year

    Pros

    The people that work there are great, its like a family, especially the male managers they are funny but also serious about their job.

    Cons

    When we got the female managers, all the hostess were unhappy because they butt into the hostess stand and when there was only the male managers they trusted the hostess to do their job the way they believed was best and didnt question every single seating.

    Advice to ManagementAdvice

    Don't micro manage the hostess stand.

    Recommends
    Positive Outlook
  3.  

    Kona is a great place to be a server.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  San Antonio, TX
    Current Employee - Server in San Antonio, TX

    I have been working at Kona Grill full-time for less than a year

    Pros

    All employees and managers are willing to help, and have a cheerful attitude while at work.

    Cons

    Low on staff at the moment, so currently double shifts are common.

    Advice to ManagementAdvice

    hire more individuals

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Chandler, AZ
    Current Employee - Assistant Manager in Chandler, AZ

    I have been working at Kona Grill full-time for less than a year

    Pros

    Great balance of life for growing family in management

    Cons

    nothing to report, everything has been great!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Kona Grill Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kona Grill full-time for less than a year

    Pros

    Lot's of work and good tips.

    Cons

    Very long hours, sometimes over worked.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Kona Grill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Chandler, AZ
    Current Employee - Server in Chandler, AZ

    I have been working at Kona Grill part-time for more than a year

    Pros

    Very flexible job, manageable with other part time jobs or school. Great pay during busy seasons.

    Cons

    Inconsistent pay when slow season hits and not a lot of room for advancement. Quick employee turnover rate.

    Recommends
    Neutral Outlook
    No opinion of CEO

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