Krispy Kreme Reviews

Updated August 28, 2015
27 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
1.0
Rating Trends
Recommend to a friend
Approve of CEO
Krispy Kreme President and CEO Anthony Thompson
Anthony Thompson
0 Ratings

Pros
  • Free doughnuts and good summer job (in 14 reviews)

  • free donuts, fun work environment (in 10 reviews)

Cons
  • The upper management couldn't care less about the work force (in 5 reviews)

  • You have to throw away hundreds of doughnuts a day and cannot take them home unless you buy them (in 12 reviews)

More Pros and Cons

27 Employee Reviews

Sort: Popular Rating Date
  1. Could not have asked for a more interesting experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Retail in Richardson, TX
    Former Employee - Cashier/Retail in Richardson, TX
    Positive Outlook
    No opinion of CEO

    I worked at Krispy Kreme part-time (Less than a year)

    Pros

    A few good things did come out of working at Krispy Kreme such as: The drinks - always started my day off with a free coffee and ended it with 3+ cups of lemonade! While I was working there, employees could take home a dozen, or more, of the older, dryer and staler doughnuts from an earlier time.

    Cons

    Long work days accompanied by unreasonable hours, with no consideration of a persons situation- or home life- what-so-ever. The small coffee and doughnut shop, was constantly short staffed, leaving the cashiers to do the production of the doughnuts, as well. The corporate offices would host parties at their most popular locations in attempt to draw attention toward their most snobby successors. These were the people that make teens hate adults. They were just a flat out rude, inconsistent, self-absorbed, opprobrious and antagonistic adversary group.

    Advice to Management

    Stop being so manipulative. Y'all need to come to your senses before you all have a group of angry bourgeois outside your stores starting riots with pitchforks and torches. Maybe I am a little old fashioned, but who cares?! The best things in life are what you cherish and are true to, and if they do not cherish and be true to you, too; Thats not the best that life has to offer for you. You can find a job your productive at, a person that motivates you, a family that accepts you, and a hobby - or coping skill - that relaxes and/or makes you happy. Be proud of yourself today, and everyday. I will be swayed, but never convinced that all things are bad, as if they were the water. I will hold this hope in my heart, as if it were the land, and I will forever have my love and passion, as if it were the boat I sailed out on - this time last year.


  2. Worst Company Ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Route Sales Representative in Mishawaka, IN
    Former Employee - Route Sales Representative in Mishawaka, IN
    Doesn't Recommend
    Negative Outlook

    I worked at Krispy Kreme full-time (Less than a year)

    Pros

    No boss with you as you deliver. Meet some fun people on the routes.

    Cons

    TERRIBLE MANAGEMENT. I repeatedly got threatened to be fired if i didn't come in on my 1 day off to cover someone who called off. Even though in our descriptions it is the supervisors job to cover. They are lazy, they don't help, and don't do anything about it when someone isnt doing the route right. Since we are paid on commission it affects everyone. My main manager only came to work every other week. Then he would say he's at a meeting and you could here his dog in the back ground. The pay was also cut from averaging 20.00 an hour to 13.00 in my case.

    Advice to Management

    Fire the route managers at the store i worked at.


  3. Could This Be A Better Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Retail in Washington, DC
    Current Employee - Front End Retail in Washington, DC
    Doesn't Recommend
    Negative Outlook

    I have been working at Krispy Kreme part-time (More than 3 years)

    Pros

    the pay does help to pay bills & rent plus those free doughnuts save buying REAL healthy food or one can give them to a crack head in exchange for a few dollars and you get trained to rush thru customers like sheep at shearing time and let us not forget if you are in retail, you are not working by the super hot, smelly fryers. And the training is great, you learn as you go & you hope someone will have the patience to tell you more than twice how to make the varies drinks. The best bonus is the 10 minute break you get in a 6 hour shift. It takes 5 to get to the break room & 5 to get back now include the bathroom. But the number 1 great thing for working here at Christmas you get a free turkey but in 2014 we were given a 20.00 gift certificate toward a whole ham or turkey. The thought was great but my family eat neither one. Why not a $20.00 gift certificate toward groceries. How did I forget besides free doughnuts and that is only one dozen, you get to drink free as long as it is not in a container so if you only drink water it has to be from the tap. And you can grow as long as you are young, speak good english and rub skin with management. But it is a great company to work for to learn of how not to treat people and how to run a business but not to make a profit or increase sells. What do they call that, living on a skirt tail.

    Cons

    Krispy Kreme is a company that hire the young for they are innocent to abuse, the older for they are happy to be hired, and those who don't speak good english for that is their cheap labor for they are happy for a job and don't understand work rights and laws such as breaks and over usage of labor by making demands of their labor with fear of job lose or hour cuts, working by the fryers in a room hitting 110 degrees with no moving air and have to inhale the grease and burnt doughnut products, you get hollered at for you need to use the bathroom after6 hours of work and this is called your break. You can't have nothing to drink for you are on the line thought you are working by the fryers though those up in retail can have a drink, plus you are only to have what is on tap and you only drink bottle water. This company is no different than any company who wants to hire people cheap for (YOU ARE A DIME A DOZEN), And management, they only tell you what they told to say, like robots for that is how they were trained, remember they go with the flow of the job for they didn't know how to have a backbone and increase sells. In other words krispy kreme is a company who hire who is willing to work for them for they don't care for the stock brokers come first and this company is surviving on the profit of their franchises . The management part of this company don't care how it is done as long as they get their bonus and the stockbrokers are happy. Krispy Kreme isn't the only company that does this, look at where you work at.

    Advice to Management

    supervisors,you take the position only for the money yet you are still working like a slave labor. Management-why do you get defensive when someone make a suggestion for a sale. "That isn't the krispy kreme way." Any thing is their way as long as it has a sign and make a profit. Look at your schedule, don't just give people what they want, try but one can't always have it. Ex: three slow people on a busy day but 3 fast people on a slow day. And when you hire youth doesn't always give you what you need. Remember when promoting, anyone can be in management when taught the answers but that don't always make them the best worker. And remember, don't brag what you use to be able to do years ago and always keep an open ear for good ideas come forth that way. You keep changing the donut case every time a new flavor comes out. QUIT!!! Leave the old where they sit, take out the cancelled flavor and put in the new. Regular customers get upset for they feel they have to point to a flavor and every time there is a change they have to look for what they want. Remember when running your store, rules are a guide line to help you not the golden rule.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Will work you to death

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Just the free doughnuts, I guess.

    Cons

    This is a franchise and not a large factory. They will work you to death. Unrealistic expectations and extremely low pay. Be prepared to have no personal life.

    Advice to Management

    Compensate the management team fairly and be realistic with what you're expecting from the business. The markets are different in each location.


  6. Helpful (1)

    Adults need not apply

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    If this is your first job or you are a teenager, this is the job for you!

    Cons

    Minimum wage Unprofessional Constantly changing management Unorganized Easy job but managers want to make it difficult...

    Advice to Management

    Pay closer attention to your employees than sales...


  7. retail specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lone Tree, CO
    Current Employee - Anonymous Employee in Lone Tree, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Same schedule every week. Free dougnuts

    Cons

    same pay for years. Store extra full

    Advice to Management

    Pay more


  8. Helpful (2)

    Worst job ever!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Concord, CA
    Current Employee - Anonymous Employee in Concord, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There aren't very many pro's, but occasionally you will meet a few nice people that come and go.

    Cons

    As a long term employee, you feel very unappreciated. You are constantly short staffed and the managers never seem to care, but get angry when you can't tend a rush in the front and drove thru by yourself. You will never leave on your scheduled time, and the people who are higher levels up that you will treat you like a piece of trash. They over work you and don't pay you enough for the extra work they add to your shift. Ive heard good things about some locations, but the Concord location is TERRIBLE.

    Advice to Management

    You were once at our place, don't forget where you came from. We are real people and deserve that respect.


  9. Pay more! Stop being cheap!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Route Salesman in Woodlawn, MD
    Former Employee - Route Salesman in Woodlawn, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Get to be by yourself

    Cons

    The work doesn't equal to what you're getting paid

    Advice to Management

    You wonder why you have a high turnover rate


  10. Manager is very rude and nasty

    Current Employee - Bookkeeper in Fayetteville, NC
    Current Employee - Bookkeeper in Fayetteville, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free donuts all day, helping customers, coworkers are fun

    Cons

    Work for more than your paid, store manager is rude and nasty

    Advice to Management

    Better management


  11. BAD

    Former Employee - Retail in Collingswood, NJ
    Former Employee - Retail in Collingswood, NJ

    I worked at Krispy Kreme full-time (More than a year)

    Pros

    Free Donuts given while at work

    Cons

    Everything from management to owners to training to dealing with customers

    Advice to Management

    Do not play favorites, promote from within, and do more work instead of delagating



Showing 27 of 151 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.