Krispy Kreme

  www.krispykreme.com
  www.krispykreme.com

Krispy Kreme Reviews

Updated December 8, 2014
Updated December 8, 2014
95 Reviews
2.8
95 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Krispy Kreme Chairman, President, and CEO Jim Morgan
Jim Morgan
40 Ratings

Review Highlights

Pros
  • Occasionally free doughnuts, long hours and a little bit above minimum wage (in 14 reviews)

  • free donuts, total lack of supervision, we did what we wanted, when we wanted (in 10 reviews)


Cons
  • The upper management couldn't care less about the work force (in 5 reviews)

  • You have to throw away hundreds of doughnuts a day and cannot take them home unless you buy them (in 12 reviews)

More Highlights

18 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Manager is very rude and nasty

    Current Employee - Bookkeeper in Fayetteville, NC
    Current Employee - Bookkeeper in Fayetteville, NC

    I have been working at Krispy Kreme

    Pros

    Free donuts all day, helping customers, coworkers are fun

    Cons

    Work for more than your paid, store manager is rude and nasty

    Advice to ManagementAdvice

    Better management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    BAD

    Former Employee - Retail in Collingswood, NJ
    Former Employee - Retail in Collingswood, NJ

    I worked at Krispy Kreme full-time (more than an year)

    Pros

    Free Donuts given while at work

    Cons

    Everything from management to owners to training to dealing with customers

    Advice to ManagementAdvice

    Do not play favorites, promote from within, and do more work instead of delagating

  3. 1 person found this helpful  

    Krispy Kreme Hoover Shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production in Hoover, AL
    Current Employee - Production in Hoover, AL

    I have been working at Krispy Kreme full-time (more than an year)

    Pros

    Easy to get hired, allows overtime, provides uniform.

    Cons

    Does not offer direct deposit, requires uniform, expected to come in early or forced to stay late to be relieved with no notice whatsoever, no breaks or time to even sit down some nights, and unreliable employees.There is no where near enough employees to even run the production line, let alone finish all tasks including, making all doughnuts for 3 different Krispy Kreme shops by a certain time, supply our store, and make enough for the fundraiser orders, then clean entire shop before the store opens. The machines are constantly breaking and just get a quick fix to only break again soon, management does not do anything when you address them with serious problems in the workplace. Employees do not stay long at all because of the lack of help or training and how unorganized and chaotic things are. I quit during transition, when my paycheck was misplaced twice and took a month to receive it, my employee paperwork was lost 3 times so I was unable to work for 10 days with no pay (while ready the same day, it was sitting on the desk waiting to be sent to the boss for 9 days), and during transition from franchise to corporate, I was promised several times that my healthcare wouldn't change because I was working mainly for benefits and waited a year to have surgery and with only one month left for eligibility, then at the last moment I was told I would only have a preventive plan, and it was a joke. I tried to contact corporate management several times, I left many messages and still have not received a call. Very unprofessional and do not care about their employees one bit and are so completely disorganized and messy they cant find anything at all. No management on 3rd shift so most employees leave to go sleep in their car for hours while others are working.

    Advice to ManagementAdvice

    Consider employee suggestions that would possibly improve the store environment for customers and employees. Try to resolve any problems that one of your employees may have and pay more attention to what your employees are doing. Learn how your shop is supposed to run, like how the production line and machines work as well as health, safety, and work protocols so you can fix problems instead of having an employee come fix the problem when they have already worked a double shift. Train your new hires and communicate with other managers, so that everyone is on the same page. Sanitize machines more than just when a general manager is coming to evaluate the establishment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Horrible place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Specialist in Milwaukee, WI
    Former Employee - Retail Specialist in Milwaukee, WI

    I worked at Krispy Kreme part-time (less than an year)

    Pros

    Friendly customers, easy work usually

    Cons

    Very negative, racist, poor training and the coworkers were against having to deal with new people.

    Advice to ManagementAdvice

    Overhaul your staff, the majority are horrible people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Worst First Job Ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Bensalem, PA
    Former Employee - Team Member in Bensalem, PA

    I worked at Krispy Kreme part-time (less than an year)

    Pros

    I got to take home free doughnuts, which my family absolutely loved.

    Cons

    Disorganized, no actual "training". I was given a training manual but nobody even followed it. The manager stood in the back and harassed me through the headset the entire time I was up front trying to serve customers. Nothing I did was good enough; I was "not loud enough", "not fast enough", despite them knowing it was only my first job and I was still supposed to be in training. I had no idea where anything was but I was still expected to know exactly what to do. Their idea of training was the manager standing behind me, saying things like "Now look what you did, it's ruined. Why would you do that?" and other similar things. I was so anxious by the end of my last day there (due to the manager's constant nagging) that I spilled a customer's boiling hot coffee all over my hand and was not allowed to take care of the burn because I still had customers to wait on. I was also told that I would be working four-hour shifts but on several occasions where I was supposed to be going home, the manager refused to let me go and kept me over an hour after I was supposed to be leaving. On one day, I almost missed a dentist's appointment that I had scheduled six months earlier. When I told the manager, she said it "wasn't her problem" and that I should have known better than to expect to go home at a certain time. They locked my phone in the office and would not let me contact my very worried parents, who expected me home long before they actually let me out of the store. After I had already told them I could not work Sundays, they scheduled me for a very early, very busy Sunday anyway and refused to let me leave on time yet again.

    I was also not informed, nor was it in the manual, that I was not allowed to wear any kind of jewelry except rings, and I was very loudly told to take off my bracelet and necklace in front of the customers, which really embarrassed me. Also, you aren't allowed to have any kind of fingernail polish or false nails, which I did not like and I know a lot of other prospective employees may not like as well.

    I only worked there for a little less than two weeks. It was so stressful and I was so constantly anxious that I would get in the car to leave and end up breaking down in tears, unable to calm down for hours. Another employee that had been hired around the same as myself also quit just before I did. I do not recommend working here at all.

    Advice to ManagementAdvice

    Say what you mean the first time around. Look into better training, and don't expect people to be great when it's only their first or second day of work.

    Doesn't Recommend
    No opinion of CEO
  7. 2 people found this helpful  

    Worst work experience in El Paso, TX

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in El Paso, TX
    Former Employee - Manager in El Paso, TX

    I worked at Krispy Kreme full-time (less than an year)

    Pros

    Occasionally free doughnuts, long hours and a little bit above minimum wage. Most of the workers all did their job, especially the older ladies.

    Cons

    No lunch breaks, I was hired as a "Manager" but first they wanted me to be a staff lead. (I have a Bachelor's degree in Accounting and managerial experience). Complete joke when it comes to the management staff. The person that was supposed to, "train me" did not even speak English. They gave me a hard time since I did not find a need to take, "notes"

    Advice to ManagementAdvice

    The management team in El Paso, TX have no clue how to run an efficient restaurant. Turnover is extremely high, overhead and variable costs are off the roof. Much of these problems can not be solved with the current management team. I had to leave because I was the only one who saw this and everyone else was completely blind. Needless to say, all the regular workers admired my hard driven effort, except for the management team. Now, I'm working in the oil and gas industry and scheduled to have my Master's degree next year

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Back Stabbing Rude People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Winston-Salem, NC
    Former Employee - Assistant Manager in Winston-Salem, NC

    I worked at Krispy Kreme full-time (more than an year)

    Pros

    I started as a manager in training. I traveled to 2 different States. For a 6 months to train to be an assistant manager. It was fun learning different aspects of the job and traveling. The pay was out standing.

    Cons

    Krispy Kreme locations do not train the same. I was trained more on making donuts then actual manager training. Once I became an assistant manager I was sent to University Store in Winston Salem. I had no life the Gm there ruined my career. He set me up to fail when I went to HR I was fired 3 Months later.

    Advice to ManagementAdvice

    Assistant manager Position needs More management training for 6 months. If u are wanting to hire a shift supervisor do that instead of placing an assistant manager at a store then treating them like a shift supervisor.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Should be do not,not donut

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Denver, CO
    Former Employee - Team Member in Denver, CO

    I worked at Krispy Kreme full-time (more than an year)

    Pros

    free donuts, total lack of supervision, we did what we wanted, when we wanted. total abscence of upper managers except when they came for the dog and pony shows

    Cons

    underpaid, under staffed, never enough help, jerk shift managers, rude customers, seriously its donuts people

    Advice to ManagementAdvice

    come down from the office and be more involved, get real with your team and pay them, they make the money, not you.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Mixed bag work experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst in Winston-Salem, NC
    Former Employee - Senior Financial Analyst in Winston-Salem, NC

    I worked at Krispy Kreme full-time (more than an year)

    Pros

    It is an international company.

    Cons

    No career growth opportunities within Finance.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    overall working at krispykreme was fun, perfect first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Rock Hill, SC
    Former Employee - Anonymous Employee in Rock Hill, SC

    I worked at Krispy Kreme part-time (less than an year)

    Pros

    free donuts, fun work environment

    Cons

    mgmt ruined my experience, choose employees more carefully

    Advice to ManagementAdvice

    dont take your job so seriously

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

Work at Krispy Kreme? Share Your Experiences

Krispy Kreme

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.