Krispy Kreme Reviews

Updated August 18, 2014
Updated August 18, 2014
71 Reviews

2.9
71 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Krispy Kreme Chairman, President, and CEO Jim Morgan
Jim Morgan
28 Ratings

Review Highlights

Pros
  • Good environment, free doughnuts, customer service experience (in 8 reviews)

  • free donuts, total lack of supervision, we did what we wanted, when we wanted (in 7 reviews)


Cons
  • When addressing that to upper management, they act surprised and act as if it's impossible (in 3 reviews)

  • You have to throw away hundreds of doughnuts a day and cannot take them home unless you buy them (in 9 reviews)

More Highlights

12 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Worst work experience in El Paso, TX

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  El Paso, TX
    Former Employee - Manager in El Paso, TX

    I worked at Krispy Kreme full-time for less than a year

    Pros

    Occasionally free doughnuts, long hours and a little bit above minimum wage. Most of the workers all did their job, especially the older ladies.

    Cons

    No lunch breaks, I was hired as a "Manager" but first they wanted me to be a staff lead. (I have a Bachelor's degree in Accounting and managerial experience). Complete joke when it comes to the management staff. The person that was supposed to, "train me" did not even speak English. They gave me a hard time since I did not find a need to take, "notes"

    Advice to ManagementAdvice

    The management team in El Paso, TX have no clue how to run an efficient restaurant. Turnover is extremely high, overhead and variable costs are off the roof. Much of these problems can not be solved with the current management team. I had to leave because I was the only one who saw this and everyone else was completely blind. Needless to say, all the regular workers admired my hard driven effort, except for the management team. Now, I'm working in the oil and gas industry and scheduled to have my Master's degree next year

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Back Stabbing Rude People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Winston-Salem, NC
    Former Employee - Assistant Manager in Winston-Salem, NC

    I worked at Krispy Kreme full-time for more than a year

    Pros

    I started as a manager in training. I traveled to 2 different States. For a 6 months to train to be an assistant manager. It was fun learning different aspects of the job and traveling. The pay was out standing.

    Cons

    Krispy Kreme locations do not train the same. I was trained more on making donuts then actual manager training. Once I became an assistant manager I was sent to University Store in Winston Salem. I had no life the Gm there ruined my career. He set me up to fail when I went to HR I was fired 3 Months later.

    Advice to ManagementAdvice

    Assistant manager Position needs More management training for 6 months. If u are wanting to hire a shift supervisor do that instead of placing an assistant manager at a store then treating them like a shift supervisor.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Should be do not,not donut

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member  in  Denver, CO
    Former Employee - Team Member in Denver, CO

    I worked at Krispy Kreme full-time for more than a year

    Pros

    free donuts, total lack of supervision, we did what we wanted, when we wanted. total abscence of upper managers except when they came for the dog and pony shows

    Cons

    underpaid, under staffed, never enough help, jerk shift managers, rude customers, seriously its donuts people

    Advice to ManagementAdvice

    come down from the office and be more involved, get real with your team and pay them, they make the money, not you.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Mixed bag work experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst  in  Winston-Salem, NC
    Former Employee - Senior Financial Analyst in Winston-Salem, NC

    I worked at Krispy Kreme full-time for more than a year

    Pros

    It is an international company.

    Cons

    No career growth opportunities within Finance.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    overall working at krispykreme was fun, perfect first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Rock Hill, SC
    Former Employee - Anonymous Employee in Rock Hill, SC

    I worked at Krispy Kreme part-time for less than a year

    Pros

    free donuts, fun work environment

    Cons

    mgmt ruined my experience, choose employees more carefully

    Advice to ManagementAdvice

    dont take your job so seriously

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Krispy Kreme  in  Jacksonville, FL
    Current Employee - Krispy Kreme in Jacksonville, FL

    I have been working at Krispy Kreme full-time for more than 5 years

    Pros

    Annual raise
    There are no other pros

    Cons

    -They do not promote from within
    -No matter how hard you work and show dedication raises are extremely minimal between $.05 - $.25

    Doesn't Recommend
  8.  

    I loved my coworkers but I hated working for Krispy Kreme

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Associate  in  Greenville, SC
    Former Employee - Production Associate in Greenville, SC

    I worked at Krispy Kreme full-time for less than a year

    Pros

    Amazing coworkers and customers. Close proximity to my home those were pretty much the only pros of this job.

    Cons

    Terrible policies, unrealistic expectations for production associates. I worked many days with out breaks.

    Advice to ManagementAdvice

    Take a more active role in what is going on.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Relieved to be a former employee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Financial Analyst  in  Winston-Salem, NC
    Former Employee - Senior Financial Analyst in Winston-Salem, NC

    I worked at Krispy Kreme

    Pros

    Having a paycheck in this deep recession we're in.

    Cons

    No career growth, unprofessional director(s)

    Advice to ManagementAdvice

    Establish an employee system wherein departmental issues can be resolved in a timely manner. Currently, rules are not being inforced and employee morale is suffering as a result. Only a couple departments promote internally, finance isn't one of them.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Paid decent but terrible treatment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Shift Supervisor  in  Brandon, FL
    Former Employee - Shift Supervisor in Brandon, FL

    I worked at Krispy Kreme

    Pros

    The pay was slightly better than one could find in the immediate area. If you like eating lots of donuts, you will like the only benefit.

    Cons

    Management is poorly run and make terrible business decisions. They are on several bankruptcy watch lists so employment may not be very safe.

    Advice to ManagementAdvice

    Look to other chains, such as Dunkin Donuts, and try to adopt their models. The world is moving away from fatty donuts and you need to keep up with the times.

    Doesn't Recommend
    Disapproves of CEO
  11. 1 person found this helpful  

    The incompetence of Management and how I was treated is absolutely appalling!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Fundraising and Community Relations Manager
    Former Employee - Fundraising and Community Relations Manager

    I worked at Krispy Kreme

    Pros

    * Free Doughnuts
    * Marketing experience
    * Work mostly from home office

    Cons

    * TERRIBLE Management!
    * Consistant mistakes
    * Non-Comunication

    Doesn't Recommend
    No opinion of CEO

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