Krispy Kreme

www.krispykreme.com

Krispy Kreme Reviews

Updated January 22, 2015
Updated January 22, 2015
104 Reviews
2.8
104 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Krispy Kreme Chairman, President, and CEO Jim Morgan
Jim Morgan
42 Ratings

Review Highlights

Pros
  • Occasionally free doughnuts, long hours and a little bit above minimum wage (in 14 reviews)

  • free donuts, total lack of supervision, we did what we wanted, when we wanted (in 10 reviews)


Cons
  • The upper management couldn't care less about the work force (in 5 reviews)

  • You have to throw away hundreds of doughnuts a day and cannot take them home unless you buy them (in 12 reviews)

More Highlights

17 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Professional

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Krispy Kreme

    Pros

    Hot and fresh doughnuts everyday

    Cons

    work and life do not balance out

  2. 1 person found this helpful  

    Free Doughnuts Are Awesome! Pay sucks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Doughnut Maker in Tuscaloosa, AL
    Former Employee - Doughnut Maker in Tuscaloosa, AL

    I worked at Krispy Kreme full-time (more than a year)

    Pros

    Free doughnuts!!! Laid back atmosphere. Cool co-workers. Easy. Decent first job for high school kids.

    Cons

    Low pay. $8.00 an hour as up front worker/ $8.50 an hour as doughnut maker. Management was moody. Could be stressful when extremely busy. Doughnut makers worked harder than up front workers, but were not compensated much more for it. No breaks for doughnut makers.

    Advice to ManagementAdvice

    Doughnut makers should make $10.00 an hour starting out. That's fair.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Team member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Destin, FL
    Former Employee - Team Member in Destin, FL

    I worked at Krispy Kreme full-time (less than a year)

    Pros

    Free doughnuts and good summer job

    Cons

    Management, anyways hate when you request any time off. Always let personal conflicts in the work environment.

    Advice to ManagementAdvice

    Provide better training for management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Run AWAY!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor
    Current Employee - Shift Supervisor

    I have been working at Krispy Kreme full-time (more than a year)

    Pros

    -The customers are wonderful and you get to see all the happy babies
    -Great for a first job
    -Fun times with coworkers

    Cons

    They make you do all this work for little pay. Management sucks and don't care about staff. Because it's little pay, you have to get a 2nd job. When addressing that to upper management, they act surprised and act as if it's impossible!

    The turnover is extremely high.

    Advice to ManagementAdvice

    Find another field of work if you can't do your job correctly.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    From decent to horrible. Run away while you can.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wholesale
    Former Employee - Wholesale

    I worked at Krispy Kreme full-time (more than 3 years)

    Pros

    Free doughnuts, weekly pay, decent benefits for full-time employees, meeting great clients on routes.

    Cons

    NO work-life balance for wholesale division (route sales), change in pay structure = FAR less pay with the same amount of effort, upper management arbitrarily decides to throw corporate merchandising guidelines out of the window at the drop of a hat, no room for advancement, on-premise management relies on fear tactics and negative reinforcement rather than praise and positive reinforcement.

    Advice to ManagementAdvice

    Realize that your employees are humans and not robots. Wholesale works through inclement weather much of the time and no rain jackets/hooded jackets are available through uniform ordering. One pair of shoes purchased per year isn't enough; wholesale employees wear them out MUCH faster than that.

    Do NOT state that a change in pay structure won't have an adverse change to pay rates, when all employees in the division noticed a marked decrease in weekly pay. Additionally, the corporate merchandising guidelines are released for a reason; upper management (Regional VPs) shouldn't be allowed to change product placement strategy on a whim.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Krispy Kreme

    Pros

    They have flexible hours and can sometimes be a fun place to work. Customers are usually happy theyre getting donuts. Management is decent.

    Cons

    Too much work without enough compensation. They dont usually put enough people on the schedule, therefore you work for 3 people with only the pay of one. They have however improved a bit on that.

    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    A learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Pittsburgh, PA
    Former Employee - General Manager in Pittsburgh, PA

    I worked at Krispy Kreme full-time (more than 3 years)

    Pros

    At Krispy Kreme, hard work was recognized and rewarded, and leadership opportunities were available to those who had shown desire and the potential for growth. If you're young and just branching leadership, this is a good place to start.

    Cons

    The senior leadership was often unavailable for advice, and coaching wasn't very robust. Hourly wages were higher than other companies in the industry, but the salary for managers was next to nothing.

    Advice to ManagementAdvice

    Protect your brand. Your franchisee's will make or break your overall image and perception of the company. Beware of these groups flooding the market- continue to keep your brand a commodity.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Willfully refuses to do the right thing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member/Supervisor Trainee in Alexandria, VA
    Former Employee - Team Member/Supervisor Trainee in Alexandria, VA

    I worked at Krispy Kreme part-time (less than a year)

    Pros

    A step up from 1st. minimum wage fast food job. Fair second job.

    Cons

    Corporate and store management treat employees with contempt. They deceive customers and employees as a matter of course. No training and incentives are contrived and not met.
    Micro-managed at the corporate level, incompetently managed at store level.

    Advice to ManagementAdvice

    Present the product for what it is, great fun food and stop trying to fool customers and employees. Eliminate either DMs, or GMs. The two positions are at odds concerning efficiency.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Winston-Salem, NC
    Current Employee - Anonymous Employee in Winston-Salem, NC

    I have been working at Krispy Kreme full-time (more than a year)

    Pros

    Benefits are great; Medical, Dental & vision; Flex, vacation, community service days etc.

    Cons

    Responsibilities of Job Title vs Pay Scale

    Advice to ManagementAdvice

    Promote from within; Advancement of employees within the organization;

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    VERY Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Cayce, SC
    Current Employee - Team Member in Cayce, SC

    I have been working at Krispy Kreme part-time (more than 3 years)

    Pros

    The people i work with are cool, most of the customers are kind and just want a nice friendly atmosphere and good experience.

    Cons

    They're afraid to hire people so we are constantly stretched, the customers notice, we run out of products often, management is very poor and self centered.

    Advice to ManagementAdvice

    Hire more people and treat your employees as people, not slaves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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