Kroger
3.0 of 5 1,360 reviews
www.kroger.com Cincinnati, OH 5000+ Employees

Kroger Reviews

Updated Jul 7, 2014
All Employees Current Employees Only

3.0 1,357 reviews

                             

57% Approve of the CEO

Kroger CEO Rodney McMullen

Rodney McMullen

(53 ratings)

51% of employees recommend this company to a friend
325 Employee Reviews Back to all reviews
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    Good summer job

    Anonymous Employee (Former Employee)

    ProsPaid weekly, good customer service experience

    Consas a student I didn't get much flexibility with my schedule and was forced to work the hours that the older employees didn't want

    Advice to Senior Managementnothing

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    I enjoyed my experience working here with many pros and few cons as a pharmacy technician

    Certified Pharmacy Technician (Former Employee)
    Alpharetta, GA

    ProsMy health insurance choices and benefits were very good. The management in the pharmacy was very easy to work with and communicate with. The upper store management is also very accessible. They also offer tuition reimbursement. The company policies are very customer-first oriented so the company definitely cares about their customers and tries to cater to them as much as possible.

    ConsWork/life balance is tough because I had to work a different schedule every day/week. No clear path of promotions if you start as a pharmacy technician. When the company creates new procedural policies they don't ask the opinion of the workers who have to implement these policies on a daily basis for their advice, and so the policies sometimes create more inefficiencies in the business and put more undue stress on the workers (speaking about pharmacy dept).

    Advice to Senior ManagementThere doesn't seem to any promotion opportunities in the pharmacy department and so after 3+ years as a technician there is no more employee incentive. Also consult the opinion of the actual employees in the pharmacy department more often before implementing new policies or procedural changes because sometimes these changes create more inefficiencies and stress instead of positive results and this in-turn affects customer service.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Quality Company

    Courtesy Clerk (Former Employee)
    White Lake, MI

    Pros- 9/10, Management is typically wonderful. Almost always willing to listen to employees and help where they can.
    - Employee Discount is really, really nice.
    - A wonderful first job for students.
    - Kroger is extremely reasonable about schedules!

    Cons- Every once in a while, there will be management that act like they're too good for everyone else and are unresponsive or treat employees poorly.

    Advice to Senior ManagementI know plenty of absolutely wonderful employees. If there was a way to submit feedback that went past store management (because again, every once in a while you get bad management) so these wonderful people can be recognized and promoted, your company will grow better.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    It was a a good teacher to the student.

    Grocery Stocker (Current Employee)
    Katy, TX

    ProsThe best things about the company is that we stayed busy..time flew.

    ConsThe downside, if your a good worker you at times take on other peoples jobs do to there slack..but its all about the company, so it has to be done.

    Advice to Senior ManagementI have no advise for management..they are the bosses

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great coworkers

    Pharmacist (Former Employee)
    Seattle, WA

    ProsI liked the people I worked with. They are fun, smart...

    ConsNo career advancement perspectives. No training events.

    Advice to Senior ManagementPut in place programs to develop your employees.

    Yes, I would recommend this company to a friend

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    Meeting new people was interesting.

    Night Cashier (Current Employee)
    Madison, TN

    Prosflexible scheduling sometimes, personal days off, vacation pay, regular customers are great, especially the ones that just make your day/night by just asking how you are doing and being patient.

    Conslack of communication, favoritism, low pay, irresponsible management, immaturity among other coworkers.

    Advice to Senior ManagementJust listen to the employees' concerns and accomplishments. Appreciate them more and you will receive happier employees who will want to come into work, not because they have to.

    No, I would not recommend this company to a friend

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    Its a very stable job.

    Anonymous Employee (Current Employee)

    ProsBig thriving company, good job security and benefits. The time off is good and everybody gets paid vacations.

    ConsThe promotion system can be very backwards in my opinion. This company can also be very political.

    Yes, I would recommend this company to a friend

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    Fun and easy.

    Pharmacy Clerk (Current Employee)
    Houston, TX

    ProsPharmacy manager was really nice and gave me awesome tips on how to become a better employee.

    ConsThe older people that work there are very territorial.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Cool People, Annoying Schedule, Stocking When Store is Closed is Nice

    Third Shift Stocker (Current Employee)

    Pros- Good co-workers, currently
    - My location is closed after midnight, meaning that we can stock without interruption
    - Work hard, show up to shifts (on time), and you will earn respect

    Cons- Pay: Not surprising - It's minimum wage w/ Union Dues. Though, you are compensated for 3rd shift.
    - Schedule: If you work Saturday night, you may not officially know until that Saturday afternoon. Friday afternoon at the earliest.
    - Inconsistency: As a part-timer, I'll work 35+ hours for a few weeks, and then, work 20 for a few weeks.
    - Because of the pay and it being 3rd shift, it seems that we are always low-staffed with inconsistent hours.

    Advice to Senior ManagementMy current night manager is pretty much how one should run things:
    - Work hard
    - Teach, don't micromanage
    - Just be a good person

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Enjoy working here but I feel that I am talked to like I'm ten years old

    Courtesy Clerk (Current Employee)
    Sugar Hill, GA

    ProsEnergetic and outgoing and a ton of nice people and a bunch of fun people

    ConsFeeling of being talked down to like your a slave while your on the clock by some management.

    Advice to Senior ManagementTreat all employees as you would want to be treated if you were them

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Glassdoor is your free inside look at Kroger reviews and ratings — including employee satisfaction and approval rating for Kroger CEO Rodney McMullen. All 325 reviews posted anonymously by Kroger employees.