Kroger

  www.kroger.com
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Kroger Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

3.0 1,390 reviews

62% Approve of the CEO

Kroger CEO Rodney McMullen

Rodney McMullen

(63 ratings)

50% of employees recommend this company to a friend

Review Highlights

Pros
  • Flexible schedule, working to serve the people of your own community and friendly coworkers(in 65 reviews)

  • Paid holidays (4 hours) & paid vacation available for part time(in 51 reviews)


Cons
  • Work/life balance is tough because I had to work a different schedule every day/week(in 42 reviews)

  • Barely hire any full time employees and use part timers as much as possible(in 73 reviews)

272 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    The Atlanta Culture - Are We Just Different?

    Co-Manager (Current Employee) Atlanta, GA

    ProsServing our customers is often the best and occasionally the worst part of what we do. Many of our associates are very hard working people who come to work with a great attitude. People have to eat so we know there will always be a demand for our services.

    ConsI have only worked in the Atlanta Division so I can only address what I know. Kroger is a dog-and-pony show. We clean up real well when we think visitors are coming. Management is routinely abused (and sometimes abusive because some of us think that is the only way to manage). Unrealistic expectations and limited human resources create unnecessary stress and tension at work and at home. For most of us (not many, but most) there is no work-life balance and those of us who can find other work are actively seeking other employment causing a drain in young and creative talent. Trust and morale are at an all time low. We don't serve our customers anymore. We perform tasks. Considering leadership, personal growth, benefits, etc., we don't understand the concept of "positive" leadership. It is rare, and personal growth is more often than not determined by who you know, who is willing to mentor you or be an advocate for you or what your last name is. Even the best of us get tired and become weary when eventually we understand that the game is not the same for everyone. This organization is surely not what Barney intended.

    Advice to Senior ManagementCreate a space where people can speak the truth about what works and what doesn't work and be willing to hear what may be painful. Model companies include Starbucks and Whole Foods. They have created a culture that cares about their employees as much as they care about the dollars and cents and that in turn makes it easy for employees to care about their customers.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Overall ok but inexperienced management at smiths food and drug

    Pharmacy Manager (Former Employee) Pahrump, NV

    ProsBig company deep pockets good industry. Diverse and will to transfer to other locations if wanting to transfer. Decent benefits in the pharmacy department

    ConsMicro management from the top down can't do anything on your own. Inattentive to the staff reward all not merit based management cannot and doesn't know how to retain good employees

    Advice to Senior ManagementGet and train better middle managers to recognize good staff and retain good employees

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Mediocre Company at best

    Cashier (Former Employee) Cincinnati, OH

    Prosokay for first time job experience, not much good for anything else

    Conscompany does not care about you, just the bottom line. things are often overly chaotic and your superiors never know what they're doing.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Life is short - Money is not everything.

    Store Manager (Current Employee)

    ProsSalary, bonuses, benefits, people, insurance.

    ConsQuality of life promises are not realistic, 6-day work weeks are the norm, plan on working weekends and just about every imaginable holiday that a company can come up with, "everyday is a holiday/event" mentality and "what were you thinking scheduling yourself off this weekend" are some of the norms and expectations one hears from their supervisors. Unrealistic expectations and demanding stress levels from the moment you get out of the car in the early mornings until the time you drag yourself back to it in the evenings. They preach/promise 5 day work weeks and quality of life, however real life in Kroger management is entirely different. Not a career for someone wishing to live long and have a enjoyable family life.

    Advice to Senior ManagementIt is what it is, its the grocery business and all about driving the price of the stock up. A fast paced, highly stressful 24/7, 365 day a year profession that loses a lot of good talent due to burnout. Change the culture, staff the stores with more salaried management and reduce the stress levels and day to day demands.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Could have been better

    Floor Supervisor (Current Employee) Marietta, GA

    ProsYou get a paid week vacation and a couple personal days after working there for a year.
    You get part-time health insurance.
    Tuition reimbursement for college.

    ConsThey don't pay you well. Been there for three years and moved up to a supervisor and still make less than 8 dollars an hour.
    The give you a 5 cent raise every six months.
    The management changes constantly so don't get to used to it.

    Advice to Senior ManagementPay your employees!

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    employees are treated as liabilities not assets

    Bakery Manager (Current Employee) Bakersfield, CA

    Prostimely paycheck, good benefits. its is a union job so it would take a lot to get you fired. even if you suck at your job. The building has air conditioning so that is good. if you have a full-time job you are guaranteed a full schedule

    Consbad lightning, untrained management, uneducated co workers so don't expect many stimulating conversations. the cliente is mostly from a lower socioeconomic background so you will here lots of ignorate things and such as women calling their toddlers the equivalent of a female dog .

    Advice to Senior Managementget some training. learn some assertiveness communication skills

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    My experience over past two+ years is less and less positive.

    Pharmacy Technician (Current Employee)

    ProsHealthcare benefits are pretty good, not too much more I could say.

    ConsNo room for advancement as a pharmacy technician. Therefor, it makes the fact that there are not any rewards based on performance difficult to swallow. Pay not reflective of multiple job duties.

    Advice to Senior ManagementPay more for senior pharmacy technicians that run the day to day operations.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    A micromanaging cesspool

    Meat Clerk (Current Employee)

    ProsFellow employees are generally nice and fun to work with. Very good team environment that makes working here bearable.

    ConsPoor pay scale. Management are always hiding around the corner, looking for anything you've done wrong and saying nothing about the things that you've accomplished. Micromanagement at it's finest. Barely hire any full time employees and use part timers as much as possible.

    Advice to Senior ManagementAllow your employees to work without piling on added duties that are usually not their concern.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Ok company to start working for

    Anonymous Employee (Current Employee)

    ProsGood place to start working while in school

    ConsWork life balance is horrible

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    This place is backwards

    Customer Service Representative (Current Employee) Raleigh, NC

    ProsThe pay is decent and unlimited overtime opportunities

    ConsSome of the supervisor sucks, lazy mentors, ghetto, crappy hours

    Advice to Senior ManagementPlease get mentors that actually do their job. They complain about employees not following protocol, but nobody is ever around to help. We should not keep a customer on hold while the "mentor" kisses the bosses butts to avoid getting on the phone.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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