Kroger Reviews

Updated September 15, 2014
Updated September 15, 2014
1,515 Reviews
2.9
1,515 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kroger CEO Rodney McMullen
Rodney McMullen
106 Ratings

Review Highlights

Pros
  • Flexible schedule, working to serve the people of your own community and friendly coworkers (in 66 reviews)

  • Paid holidays (4 hours) & paid vacation available for part time (in 51 reviews)


Cons
  • Work/life balance is tough because I had to work a different schedule every day/week (in 43 reviews)

  • Krogers way of cutting out full time, long tenured workers who have given them 20-30 (in 75 reviews)

More Highlights

356 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    A good summer job

    Former Employee - Front End Cashier  in  Lansing, MI
    Former Employee - Front End Cashier in Lansing, MI

    I worked at Kroger part-time for less than a year

    Pros

    It's not a physically demanding job for most people. One gets to meet with a variety of different people and will often see someone he knows.

    Cons

    The training is short and there is a lot one has to learn on the fly. For those new to cashiering there may be a great deal of things that can stump you and force you to seek help from the more experienced workers a little to often while your customer is forced to wait as patiently as possible. If you really need the money, it can sometimes be hard to persuade them to give you more hours in a week (after all only a certain amount of people can work at a time.)

  2.  

    Grateful for employment!

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Front End Cashier  in  Pasadena, TX
    Current Employee - Front End Cashier in Pasadena, TX

    I have been working at Kroger part-time

    Pros

    Im able to meet new people. And build good relationships with some of the awewome co workers. We laugh and make the time go by faster.

    Cons

    Some of the Management has no clue on how to talk to its employees. They feel its ok to belittle you. And when you stand up for yourself they claim you have an attitude. Some of the store managers amaze me that they are even managers. They are clueless without fail when it comes to when we need help. "Whomp whomp." They know and love to bark at us but they dont know how to do simple things. Oh and they seem to not know how to follow your availability. And racist customers I would love to put them in their places lol

    Advice to ManagementAdvice

    Learn how to be a help to the cashiers. And talk to the employees like we matter. We all play a part In helping Kroger be a successful company. Respect the associates and you will have a peaceful flow and

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kroger

    Pros

    Competitive benefits, decisions made with customer in mind, lots of initiatives internally going on for sustainability, social compliance and quality product.

    Cons

    Still have difficulty collaborating with silos, communication sometimes lacking, prohibitions aren't always easy unless you change departments which could mean shift in career.

    Advice to ManagementAdvice

    Need better communication from top down with initiatives and sensitive topics like not getting a promotion.

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  5. 1 person found this helpful  

    Excellent! Very Flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Memphis, TN
    Current Employee - Customer Service Representative in Memphis, TN

    I have been working at Kroger part-time for more than 3 years

    Pros

    Kroger is very flexible when working around your schedule!

    Cons

    Terrible Management. As someone who is going into the social work profession, managers do not know how to effectively communicate with their employees.

    Advice to ManagementAdvice

    Work on being professional

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Solid employer to work for while going to college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part-Time Cashier  in  Green Hills, Davidson, TN
    Former Employee - Part-Time Cashier in Green Hills, Davidson, TN

    I worked at Kroger part-time for more than a year

    Pros

    Easy of scheduling work hours to work around college schedule
    Friendly co-works for the most part
    Enjoyed having conversation with customers that come through checkout lanes

    Cons

    Break room was rather drab
    Working the late shift some times was a drag.....staying till 10:30 PM.

    Advice to ManagementAdvice

    Didn't enjoy the finger print time card machine
    Make the break room a little more appealing for the rest time of your employees. It felt like a room of plastic, chairs, tables, etc.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    worked in the produce section

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Produce Clerk  in  Cincinnati, OH
    Former Employee - Produce Clerk in Cincinnati, OH

    I worked at Kroger full-time for more than 5 years

    Pros

    great company to work with

    Cons

    High paced environment, working holidays

    Advice to ManagementAdvice

    great place to work

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Stable Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Intern  in  Cincinnati, OH
    Current Employee - IT Intern in Cincinnati, OH

    I have been working at Kroger as an intern for more than a year

    Pros

    Good pay and they treat employees well. Many different departments that were easy to transfer between. They gave opportunities to get free training as well.

    Cons

    Big company that if you were not proactive you could easily be lost and not have many responsibilities.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good company to work for but typical retail hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Customer Service Manager  in  Lawrenceville, GA
    Current Employee - Assistant Customer Service Manager in Lawrenceville, GA

    I have been working at Kroger full-time for more than 5 years

    Pros

    Opportunities to move around the store are often available, advancement isn't too difficult but pay is slow to follow. Hours are flexible and great for students. Benefits are inexpensive.

    Cons

    Retail hours, weekends, and holidays. Pay is slow to increase. Sometimes the office politics prevent growth and advancement. Benefits are great for full time employees and their children, but spousal coverage is being dropped in the Atlanta Division.

    Advice to ManagementAdvice

    Appreciate your people the way you want them to appreciate their customers.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Kroger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager  in  Scottsburg, IN
    Current Employee - Shift Manager in Scottsburg, IN

    I have been working at Kroger part-time for more than 5 years

    Pros

    Great people working around you! Company works well around school schedule. Great job for someone looking to make extra money on the side while still having plenty of time on your hands.

    Cons

    As a part-time employee you do not receive more than 28 hours per week which is disappointing. Pay is lower than what you would hope for.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Rewarding experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Supervisor  in  Angleton, TX
    Current Employee - Floor Supervisor in Angleton, TX

    I have been working at Kroger part-time for more than a year

    Pros

    Flexible hours if you go to school or college, or have another job. They do give you room to grow and if you express the want to move departments they will do their best to get you where you want to do, and they also cross-train employees to work in many departments. You get a week of vacation after a year, and if you work enough hours in the year you get insurance benefits. Paid weekly.

    Cons

    Little hours unless you've been there for years (maybe 18 to 23 a week), not taken seriously unless you show your worth and drive for your job. Being a cashier, your replaceable. They care about their Que-Vision system too much, stats are really the drive for good customer service and speed.

    Advice to ManagementAdvice

    Care more about employees than your stats. Stats stress out the employee by putting pressure on them.

    Recommends
    Neutral Outlook
    No opinion of CEO

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