Kroger Reviews

Updated October 21, 2014
Updated October 21, 2014
1,614 Reviews
2.9
1,614 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kroger CEO Rodney McMullen
Rodney McMullen
144 Ratings

Review Highlights

Pros
  • Flexible schedule, working to serve the people of your own community and friendly coworkers (in 73 reviews)

  • Paid holidays (4 hours) & paid vacation available for part time (in 62 reviews)


Cons
  • Work/life balance is tough because I had to work a different schedule every day/week (in 50 reviews)

  • Krogers way of cutting out full time, long tenured workers who have given them 20-30 (in 93 reviews)

More Highlights

213 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Kroger is a company that is all about who you know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grocery Department in Cincinnati, OH
    Current Employee - Grocery Department in Cincinnati, OH

    I have been working at Kroger full-time (more than 10 years)

    Pros

    The health benefits are good.

    Cons

    Company values are just words, they don't go by them.

    Advice to ManagementAdvice

    Learn to manage and not walk around the store and converse all day with a hand full of employees or sit in your office.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    NIGHTMARE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co-Manager in Indianapolis, IN
    Current Employee - Co-Manager in Indianapolis, IN

    I have been working at Kroger full-time (more than 5 years)

    Pros

    NO WORK LIFE BALANCE-TIRED ALL THE TIME- NOT APPRECIATED - CREATIVITY IS MUTED- MICROMANAGED---NEPOTISM!!!!!!

    Cons

    GOOD BENEFITS and customers...that's all

    Advice to ManagementAdvice

    upper management does not cultivate their investments (co manager) as result there is high turnover. Training is a huge problem throughout this company. The treatment of the employees is unconscionable. There is much more that could be said but I believe you get the just of what is being said.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Waste of Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli Clerk in Jefferson, GA
    Current Employee - Deli Clerk in Jefferson, GA

    I have been working at Kroger part-time (less than an year)

    Pros

    None....other than today is my last day!!!

    Cons

    Management is HORRIBLE. Hours are HORRIBLE. Pay is HORRIBLE. The hiring process is HORRIBLE.

    I began employment here for a part-time job for some extra "fun" money. Even thought they know I have a full-time job, they continuously try to get me to come in when I'm scheduled for my other job. They can't seem to remember that I have a full-time job with set hours and days, even though it is clearly marked in their computer for my "availability". I was even scheduled when I was out for surgery!!! They also schedule odd shifts like 12-7. Right through lunch and dinner, and of course no breaks because you are too busy...so those days I only get to eat once a day. I have only had one week-end day off since I started (about three months ago). Do not expect to have a "life" if you work here even part-time.

    Pay is minimum wage. Minimum wage is ok for the easier jobs, but working in the Deli is not easy, especially if you are a closer. I feel they should give an extra few dollars to the Deli people (and probably others, but I'm not familiar with their positions, so I cannot truly say). I have had employees tell me they have been there for years and are still making what they started with.

    Upper management is rude and uncaring. I have management experience myself, and I have never treated employees the way I have heard them treat co-workers. There are two store managers I really like, they always have a smile and something nice to say, but the MAIN manager and one other manager, they NEVER smile, and are very rude. The employees seem to be unhappy in general, and there is a high turn over rate there, but there is also a "core" of folks that have been there for a while, and they are truly the back-bone of the store. The Deli manager & Asst. manager are both very nice, and I enjoy working with them.

    Advice to ManagementAdvice

    LISTEN to your employees when they speak with you. Do not act like you are better than they are, because you are NOT. Your employees are what your customers see. If you want happy customers, you need happy employees. Be consistent, treat everyone the same...be respectful and courteous. Think of your employees health and not just your profits. If your employees are out because they are sick...maybe it's because they are working days and days without eating because of how you schedule people. Remember, WAL-MART is coming! You are going to lose a lot of customers, as well as employees, if you do not get it together.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Hard work and bad hours for no money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Kroger part-time (more than an year)

    Pros

    Flexible hours, good company. Lots of work to do.

    Cons

    "Seniority power" so hours can be take away. no full time, LOW LOW WAGES! Too many teens work for this company so the work environment is a bit immature.. Some managers don't care and they date the cashiers

    Advice to ManagementAdvice

    Be more considerate, pay more money, you get the work you pay for.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Worst Place to Work - avoid or get out ASAP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Night Stocker in Imlay City, MI
    Former Employee - Night Stocker in Imlay City, MI

    I worked at Kroger part-time (more than an year)

    Pros

    Night stock offers hours that are not available for other shifts or departments, night stock average hours are 30 to 40 hours per week but can fall to 18 hours, all other departments are maxed out at 28 hours, except management. Benefits for those working 30 hours after a year and a half, paid vacation, pension option, employee discount.

    Cons

    Very low pay starting was at $7.40 per hour with $0.30 night premium not even a living wage, raises are yearly and are only $0.60, work all holidays including Christmas Day and New Years Eve, no holiday pay until after the first year then only 1 holiday added per year. Excessive repetitive heavy lifting of the same products on the same night multiple times, some cases upwards of 60 lbs each with approx. 1000 to 1700 cases per truck and pulling of pallets weighing upwards of 2500 lbs since power equipment is always breaking down manual pallet jacks must be used. Other departments allowed to slack off, take smoke breaks whenever they like or sit and B.S. with the managers instead of doing their jobs. Night stock is blamed for anything and everything that goes wrong even throughout the day. Management condemns for even the slightest thing they do not like but give absolutely zero praise for hard work, they degrade employees and force sick employees to come to work although against company policy for sick employees to be working around food if they do not come in the employee can face a writeup, suspension or dismissal, even if or when doctors slips are provided. Need to call off work, don't bother management will verbally guilt, insult or threaten over the phone. Training is a joke as all new hires are thrown in and expected to learn everything in a single night.

    Advice to ManagementAdvice

    Treat your employees like people, pay them fairly and cycle management to prevent special treatment.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Horrible

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger

    Pros

    I was very impressed with the benefits offered.

    Cons

    The left hand did not know what the right hand was doing. Horrible training, harsh words used, deceptive and dis-organization. As a Manager I treat my staff with respect and never had a problem, but upper management was cruel and disrespectful to the point I left without notice.

    Advice to ManagementAdvice

    Treat your staff as you wish to be treated.

  8.  

    BEWARNED: Stay Away from any Management Positions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX

    I have been working at Kroger full-time (more than 10 years)

    Pros

    Co-Workers, employees, customers, vacations, salary and benefits are the only reason I'm still here after over numerous years with this company (although I am currently looking elsewhere).

    Cons

    As a store manager (or even a co-manager), do not expect to have a work-life balance. Even though the company preaches work/life, they put so much pressure on their management teams, that one either comes in on his/her "day off" or takes the degrading abuse, stress and humiliating remarks and pressure from upper management for not achieving the results, shrink numbers, OOSs, store conditions, etc., etc.. As a store manger of a store, everyone is held accountable, so if I am coming in on my day off, so are my co-managers. Expect unrealistic expectations and demands from your DM and visits from one of 8 or 9 district coordinators (not providing support, but to dump a laundry list of "to do's" and bad news on one of your departments). When it is time for your vacation, expect a visit from your DM the day before you go to make you feel guilty for leaving the store for a week, then expect a visit a day or two after you return to tell you how bad things are in your store.

    Advice to ManagementAdvice

    Get realistic. Train your DMs to treat the store managers with respect. It's not just my district, it is the other districts as well. SM's talk to one another and this is not an isolated incident. Concentrate on training your upper management/DMs to live up to the companies values and beliefs. Stop the degrading remarks. We know we are compensated well, but we don't need to have that brought up as a condition of continued employment. We live in the 21st century, treat adults like you want to be treated.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Kroger did not pay well and did not want to give out hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli Clerk in Savannah, GA
    Current Employee - Deli Clerk in Savannah, GA

    I have been working at Kroger part-time (more than an year)

    Pros

    They do give a 10% discount on most kroger brand items,not all products.

    Cons

    Showing up everyday ,not being late ,trying to do your best after you are told after 6 months you will get a nickel raise.

    Advice to ManagementAdvice

    To all management,The workers are whats making you all look good and making your store appreciate them .

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Sacker

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger part-time (less than an year)

    Pros

    Hours were flexible, usually between 30 and 40

    Cons

    The pay is very minimal compared to other stores

    Doesn't Recommend
  11.  

    Crappy Corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Florist in Lilburn, GA
    Current Employee - Florist in Lilburn, GA

    I have been working at Kroger part-time (more than 5 years)

    Pros

    Good people working there. I love what I get to do (florist). It works with my school schedule and the hours are consistent and not super crazy.

    Cons

    PAY PAY PAY. The pay is the worst. Five years and have moved from 7.25 to 8.00 as a part timer.
    Managers are always on your back, telling you to do more work without ever giving you a hand. (not all, but most)
    Always cutting hours in departments and expecting the same, if not more work to be done.

    Advice to ManagementAdvice

    Look out for your employees and they'll look out for you. This means paying them more instead of trying to keep all the money to yourself.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Work at Kroger? Share Your Experiences

Kroger

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.