Kroger

  www.kroger.com
  www.kroger.com

Kroger Reviews

Updated December 17, 2014
Updated December 17, 2014
1,735 Reviews
2.9
1,735 Reviews
Rating Trends

Recommend to a friend
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Kroger CEO Rodney McMullen
Rodney McMullen
188 Ratings

Review Highlights

Pros
  • Flexible Schedule that catered to my time as a student and weekly paychecks helped (in 76 reviews)

  • Paid holidays (4 hours) & paid vacation available for part time (in 68 reviews)


Cons
  • Work/life balance is tough because I had to work a different schedule every day/week (in 58 reviews)

  • Krogers way of cutting out full time, long tenured workers who have given them 20-30 (in 98 reviews)

More Highlights

358 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Welcome to the Broad Low-End of America

    • Comp & Benefits
    Current Employee - Grocery Clerk in Fort Worth, TX
    Current Employee - Grocery Clerk in Fort Worth, TX

    I have been working at Kroger part-time (less than an year)

    Pros

    Most co-workers at a particular store are cool.

    Cons

    Starvation wages
    Random, erratic, inadequate scheduling
    Safety issues

    Advice to ManagementAdvice

    Thanks for the ONE compulsory uniform shirt. We feel like such highly-regarded Team Kroger members.

    "Values" are just words on paper unless you make them real in how to treat the human being who work for you.

  2.  

    Kroger makes you stronger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Supervisor in Woodstock, GA
    Current Employee - Front End Supervisor in Woodstock, GA

    I have been working at Kroger part-time (more than 3 years)

    Pros

    The people are great, co-workers and customers. over three years i have had issues with two co-workers (not including management) and I love my regular customers!

    Cons

    Management tends to be abysmal, There is no communication between anyone. As much as i love my co-workers, no one communicates well with each other about previous issues, current issues, or solutions. Training is sink or swim. you get or three days to be able to learn how to run customer service, or self checkout and then they throw you to the wolves. Almost No one is fully knowledgeable in front end dynamics. corporate concerns themselves with forcing stores to up their numbers, with no actual support in order to do so. The pay is atrocious, after three years i am making 7.55 an hour, receiving maybe 28-32 hours a week, employee reviews are suppose to happen but management would rather give you the minimum pay bump every six months rather than just do the reviews. Altogether, Kroger is hard to work for, dealing with as many customers as i do on a daily business is not worth what i am payed, and i will be moving on to better things

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    It is ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kroger

    Pros

    The people they hire are generally ok, the pay is better than other retailers for the most part. the store is unionized, so the benefits are O.K.

    Cons

    Hard work, typical retail job. customers can be really nasty at times. Management they hire do not tend to be the best and are always fighting the union.

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  5.  

    could have had better management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fuel Center Clerk
    Former Employee - Fuel Center Clerk

    I worked at Kroger part-time (more than an year)

    Pros

    great work place n place to grow

    Cons

    not enough pay not enough hours

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Management Needs Divine Intervention

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-Time Cashier in Gainesville, GA
    Current Employee - Part-Time Cashier in Gainesville, GA

    I have been working at Kroger part-time (less than an year)

    Pros

    + Very flexible hours
    + Coworkers are generally nice
    + You see some people you know
    + 4 stars for high school kids

    Cons

    - Pay is garbage for the real world
    - Management expects too much
    - Advancement hardly increases pay
    - 2 stars for college graduates

    Advice to ManagementAdvice

    Minimum wage gets minimal effort.

    Neutral Outlook
    No opinion of CEO
  7.  

    The customers were my best expierence.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Courtesy Clerk in Garland, TX
    Former Employee - Courtesy Clerk in Garland, TX

    I worked at Kroger (less than an year)

    Pros

    Customers were my most best expierience.

    Cons

    he pay is a piece of Crap,and the UNION people in orientation were to PUSHY.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Constant Reorganizations. Looking for Yes Men

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate
    Current Employee - Corporate

    I have been working at Kroger full-time (more than 5 years)

    Pros

    My first six months were great! I was constantly learning new things. Great department.

    Cons

    After only six months with the company out department went through a reorg and a lot of people were laid off. One year later another reorg to my department and more people were laid off. And every time adding more work to the ones who stayed.
    It's all about the good old boys club
    Don't expect a raise based on merit you're lucky if you get a 2% raise

    Advice to ManagementAdvice

    You have to reward hard workers and not take them for granted. Stand up for the people you manage.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Outdated approach to management where workaholism runs rampant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Cashier
    Former Employee - Front End Cashier

    I worked at Kroger full-time (more than 8 years)

    Pros

    Good pay and benefits from what I hear.
    Nice managers who seem professional in many ways.
    Fun times with coworkers.
    Fast paced and growing company in all ways except outdated scheduling approach that is archaic and slave based "seniority" with the schedule.
    Union helps ensure employee concerns are addressed about raises and job security from what I understand.
    Union is in all ways a good thing except they do not ensure fair treatment for more holidays and Sundays off for the "Common Man" and since there is high turnover there are more common folk without seniority who would love a holiday off now and then; at least or a Sunday off now and then.
    Instead, we are surrounded by workaholic managers and their crew in a cycle of dysfunction.
    How can a standard that is set at the top corporate level by higher ups who are at home Thanksgiving driving their 3rd Mercedes be but a recipe for unrest since the bottom level employees reap the consequences for their decision.? Happy Thanksgiving to you too ! If you like the idea of working holidays and set this rule then why don't you come out here from Cincinnatti and work them for yourselves every holiday. Put yourself in the "common man's " shoes for a change and go into your stores and see what goes on holidays and work them yourselves. If the person at the top sets the rules for holiday work but someone else has to reap the consequences for working those days it is a sure recipe for UNREST! WAKE UP already before your lower level workers finally wake up and go on strike . They must be asleep themselves because they just merely complain about lack of work life balance but don't do anything about it but they could because it is a union company.

    Cons

    Union needs to address "seniority" in such a way that all employees have chances to have holidays off and not just those with seniority taking advantage of union policies.
    Kroger needs to redirect themselves back to their original mission of caring about employees and defending them and not just the customer. The customer is allowed to be rude and still be right and they as managers say they have to " speak to you about it" which makes you at times feel chastised and treated like a child when maybe th customer was just having a bad day already.
    Kroger needs to get with the current times and listen to their people who have business degrees or other degrees opinions because they are going to " tank" if they don't wake up from their workaholic stupor.
    We do not all want to work every holiday especially those of us on our first marriage and planning to stay that way.
    Your autocratic style of leadership with regards to the schedule only (in other ways you do a great job
    ) is counterproductive this day and age.
     More baby boomers are leaving the job market and more workin Moms are entering which means it will be harder to prove that legally you can force excessive holiday and Sunday labor onto all when it affects work life balance. THis can effect people 's health it has been shown in numerous studies. Kroger seems not to care because they can just hire more approach.
    US laws may be changing to help with better work life balance and I would love to see Kroger get a reward certificate for promoting work life balance but right now it is a foreign word to their vocabulary.
    This puts employees in the BADGUY role who want time off for valid reasons to be with their family. Kroger does not appear as family friendly as Publix and WHole Foods, but they could be the BEST if they would wake upfrom their workaholic mess.
    UK legally allows workers to opt out of working SUndays and holidays if they put it in writing 3 months ahead of time. Why are lower level employees not doing the same thing? Why are US people putting the old dollar bill ahead of work life balance ! LET's work together to stop this pattern and help Kroger remember their original mission back in the days of BARNEY KROGER. You better believe he did not let his people work THanksgiving.WHat gives the higher ups the right to make all of the decisions! Just to generate more money for all! BAH HUMBUG!

    Advice to ManagementAdvice

    Look to above and PRAY at the TOP LEVEL! Your company can be succesful and caring at the same time! You will have to keep up with an increasing global competitive market which will in the future be even more diverse. Work life balance laws will be going into effect. Why don't you get ahead and look good and do good by caring about thi isssue NOW! We employees have cared about you now we need some holiday time and RESPECT too!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    This job sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Utility Clerk in Dallas, GA
    Current Employee - Utility Clerk in Dallas, GA

    I have been working at Kroger part-time (less than an year)

    Pros

    It's a job and it's better than nothing, meeting new people

    Cons

    Pay sucks, the manager are full of crap. They will throw you under the bus if they have a chance. I have no benefits

    Advice to ManagementAdvice

    Raise the pay, listen to your employees and stop screwing people over

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    What's happened?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clerk
    Current Employee - Clerk

    I have been working at Kroger full-time (more than 5 years)

    Pros

    This job has gone from great to a joke in a very short period of time. For a multi-billion dollar company, you'd think they would invest in their associates, the people who keep the company alive. Rather they invest in what? Key retailing practices that are a waste of time, weekly manager meetings that are more or less a waste of time, and all of the other nonsense that they think will improve OSATs.

    Cons

    This use to be a great job, but the past few years the company as a whole has taken a very negative turn. Key Retailing, that's just an excuse to ask for more work from employees and not give them any more time to do it. The budgeted hours situation? Seriously. I'd love to hear someone from corporate explain why exactly a store is doing more business than it was doing two years ago and on half the manpower. How can a department run on 18 hours of man power when the store is open for 19? And management expects ten times out of employees now than they did two years ago because of how much corporate is pushing down on them. HAS ANYONE IN CORPORATE EVER WORKING IN A DAMN STORE? Because to me, (and maybe with my masters degree in business I'm just stupid) it only makes sense that to run a company you must understand the basics of how the business works. That means the day to day operations in your stores. That means understanding that only having one person in a department during prime-time hours is counter productive. Not to mention that its harder than hell to accomplish anything in your department because you're running register. And why are you running register? Because its the first of the month and budgeted hours were so low that there are only two scheduled cashiers. THAT MAKES PERFECT SENSE! Please, continue to work your employees until they snap and quit, like so many have. Stop viewing your associates as a disposable means to an end. This company will tank if things are not changed.

    Advice to ManagementAdvice

    Someone in this company needs to get their head out of the clouds before this company tanks. Employee satisfaction is at an all time low, management is incompetent, and there is no work-life balance for any employees, especially full time. Heaven forbid an associate choose to pursue a higher education. And where is your talent management? When a district manager has an employee of 5+ years (who is pursuing a masters degree in business) sitting in front of them discussing plans of leaving the job for something better, shouldn't that district manager be working to keep that employee on board? Career advancement should be an option, but I feel this company doesn't want anyone in a position to make changes that they don't want. They don't want someone who understands the basic business operations and sees where changes need to be made to improve employee job satisfaction. This company is a joke.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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