Kroger Reviews

Updated September 29, 2014
Updated September 29, 2014
1,550 Reviews
2.9
1,550 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kroger CEO Rodney McMullen
Rodney McMullen
120 Ratings

Review Highlights

Pros
  • Flexible schedule, working to serve the people of your own community and friendly coworkers (in 72 reviews)

  • Paid holidays (4 hours) & paid vacation available for part time (in 56 reviews)


Cons
  • Work/life balance is tough because I had to work a different schedule every day/week (in 47 reviews)

  • Krogers way of cutting out full time, long tenured workers who have given them 20-30 (in 87 reviews)

More Highlights

506 Employee Reviews Back to all reviews

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  1.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSM  in  Houston, TX
    Former Employee - CSM in Houston, TX

    I worked at Kroger full-time for more than 5 years

    Pros

    Moved up quick in the company. Started as a checker, went to CSM in a matter of about a year and a half. Pay was decent for a CSM.

    Cons

    Poor communication from the top down. Really depended on your story manager. Don't buy into the union, waste of money and keeps bad employees from getting fired.

    Advice to ManagementAdvice

    Drop the union and raise compensation.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Not terrible, but decent pay gets you and makes it so you cant leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager  in  Lansing, MI
    Current Employee - Department Manager in Lansing, MI

    I have been working at Kroger full-time for more than 10 years

    Pros

    Department head pay is pretty good once youve been there for a while, nice benefits. Some people you work with are great. It could be a pretty easy job if everyone gets along and nothing crazy happens.

    Cons

    Ive worked with horrible managers, horrible associates and horrible customers. There isnt a very good work to life balance esp when you have a family. It can be very hard and they ask a lot of you sending you home extremely stressed and tired and cranky. But you cant find a job with similar pay and health insurance anywhere else.

    Advice to ManagementAdvice

    There store will survive if you loosen the reigns on everyone. Stop treating us like your slave dogs. If we die, you wont care youll just replace us and move on. Our families will miss us forever.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Used to be great, but too many things are changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacist  in  Fort Worth, TX
    Current Employee - Pharmacist in Fort Worth, TX

    I have been working at Kroger full-time for more than 5 years

    Pros

    They do work continuously on advancing their technology. You are paid well, but at what cost?! You're working while your family and friends are off. You can't even get a day off that hasn't been scheduled at least 2 weeks in advance.

    Cons

    They are on a quest to acquire so many new patients, that they are showing they value their customers and prospective customers more than their employees. Customers are always right, basically.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    The company is financially strong, however the work climate is very political.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Kroger full-time for more than 5 years

    Pros

    The pay is competitive. The stock options and bonuses seem fair in comparison to other companies. Benefits are also fair in comparison to other companies in the industry.

    Cons

    The work environment is very political. If you are liked by the higher ups then you will move up quickly. If you have someone above you who doesn't like you, your career will become stagnant. As is the case with most retail, personal time is unimportant to this company.

    Advice to ManagementAdvice

    Find a way to fairly evaluate associates for promotions. Also work on work life balance.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    not what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Manager
    Current Employee - Customer Service Manager

    I have been working at Kroger full-time for more than 10 years

    Pros

    benefits, stability, decent compensation, not life consuming.

    Cons

    not what it used to be, too driven by "numbers", not by people

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    It's alright working here.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger part-time

    Pros

    You are properly trained and forced to learn policies and regulations from every section of the store via a video and testing sequence. You'll be able to earn benefits and money back for school after working for the company for a certain amount of hours.

    Cons

    The pay is very low considering the hard work that most employees put in.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    A nice store, but incredibly stressful job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kroger part-time for more than a year

    Pros

    A very active Union that keeps most things fair, raises based on hours worked, and overall Kroger has very nice people working there and is a much more upstanding enviornment than most grocery stores. I don't make use of the health care but it is a great offer for those who need it. Coworkers are all friendly and most of the managers are understanding. Training is a gradual process after initial information, which helped.

    In cons I talk about how many coworkers are leaving, which leaves at least one thing - you can progress to higher places in your area from training. I could take up the offer to learn to bake in the mornings or decorate cakes, but I know the stress isn't worth the slightly higher paycheck.

    If you put that you can't work certain days or times into the system, they will abide by that unless emergency strikes. I had no problem going to college and working at the same time.

    Cons

    Hours are incredibly inconsistent. I was hired for part time and while some weeks I'll get the more predictable 24 or 32 hours, sometimes it will be full time hours and even then I'll need to work overtime. Just last night I was there for eleven hours on a Wednesday because we're short staffed in the Bakery division. You have no idea what days you'll work or when, so don't bother having an outside life. Even when you put in days you need off ages from now, you have to badger your higher-ups to get it into the system.

    The stress and the low pay is driving away our better employees, with one baker having already left, one coworker transfering to Starbucks, and our only other baker saying he wants to transfer to Meat. And despite being short staffed we're not given any more hours. Next door to us is the Deli division, which is renowned for being the worst place to work in the store with an extremely high turnover rate and they often drag us Bakery workers over there, one reason my coworker is leaving.

    Due to the stress and how much they ask one person to do, especially the closer, it makes workers pessimistic. I'm told that I still care about how well I'm doing, which is actually an awful thing that keeps me there forever and I cannot complete everything they want me to in a shift. Even though I'm guarenteed breaks by the Union I haven't taken any in months because I don't have the time, and as such my health has really declined since I have no time to eat.

    Negative Outlook
    No opinion of CEO
  9.  

    Leadership is key

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Department Manager  in  Richmond, VA
    Former Employee - Assistant Department Manager in Richmond, VA

    I worked at Kroger full-time for more than 5 years

    Pros

    Good advancement opportunities for patient hard workers

    Cons

    Little upside
    weak middle and upper management

    Advice to ManagementAdvice

    Find middle managers who are collaborative

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    OK place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician  in  Marion, IL
    Current Employee - Certified Pharmacy Technician in Marion, IL

    I have been working at Kroger part-time for more than a year

    Pros

    My Pharm Dept is the greatest. We are like family and I work with truly caring people.

    Cons

    Other departments act like they are better than everyone - the entire store does not seem to get along like those in individual departments

    Advice to ManagementAdvice

    Pay your people better and treat them like they are worthy of you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    A company that will help you be a co manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger full-time

    Pros

    Management. The people. Peoria. District manager. Mentoring n

    Cons

    Long hours. Bad pay. No days off.

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