Kroger Reviews

Updated August 30, 2014
Updated August 30, 2014
1,490 Reviews

2.9
1,490 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kroger CEO Rodney McMullen
Rodney McMullen
96 Ratings

Review Highlights

Pros
  • Flexible schedule, working to serve the people of your own community and friendly coworkers (in 66 reviews)

  • Paid holidays (4 hours) & paid vacation available for part time (in 51 reviews)


Cons
  • Work/life balance is tough because I had to work a different schedule every day/week (in 43 reviews)

  • Krogers way of cutting out full time, long tenured workers who have given them 20-30 (in 75 reviews)

More Highlights

199 Employee Reviews Back to all reviews

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  1.  

    hired for skills/experience, paid minimum wage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seafood Clerk  in  Douglasville, GA
    Former Employee - Seafood Clerk in Douglasville, GA

    I worked at Kroger part-time for less than a year

    Pros

    close to home/ minimum gas requirement, familiar with the store already(20 years shopper), low stress environment, discount on certain food items for the entire family

    Cons

    1)lack of cohesion within store management ex: hiring manager wanted me paid for my skill, head manager denied it
    2)lack fo transparency in hiring process ex:I and others expressly wrote down we need full time work, but the truth is no new employee is fulltime
    3)they only want to pay minimum wage AND offer only 25-32 hrs/wk. Who can survive on that? mostly kids (and others who don't have to support themselves,like the handicapped) THUS,
    4)despite all the talk about how important customer service is, an employee had better ditch the cusomer and clock out on time, or else

    Advice to ManagementAdvice

    d

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Very low hourly wage for Administrative Assistants

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA

    I have been working at Kroger full-time

    Pros

    The only positive thing that can be said for this company is that they continue to have good profitability, management's healthcare benefits are good and they give a small annual bonus to employees.

    Cons

    Wage to workload is extremely unbalanced and not competitive, even for middle to lower management, not to mention floor associates.

    Advice to ManagementAdvice

    1) Review current Administrative Assistant role and responsibilities
    2) Redefine title/role/responsibilities (role currently performing as a single entity for HR/Payroll). At least redefine the role as HR/Payroll Administrator
    3) Create a job description that is aligned with responsibilities and keep it current
    4) DO NOT submit job description that is incorrect or severely outdated
    5) Develop salary ranges for position that can be shared with employee as a development tool.
    6) Ensure that each store HR/Payroll processes and procedures are applied the same way across the board instead of each store doing something differently.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Terrible Management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Drug/GM Clerk  in  Willis, TX
    Former Employee - Drug/GM Clerk in Willis, TX

    I worked at Kroger full-time for less than a year

    Pros

    Decent hours. That's about it.

    Cons

    Management is awful. They won't listen to anything you say. They are completely unfair. It's an absolute mess. I do not suggest working here. Unfair management.

    Advice to ManagementAdvice

    Do your job and be fair with your employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    very unpleasant place to work at and people gang up on you for doing NOTHING but your work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wont Say  in  Dallas, TX
    Current Employee - Wont Say in Dallas, TX

    I have been working at Kroger part-time for less than a year

    Pros

    A place to put you have a job on your resume'.

    Cons

    Social groups, Neoptism and favortism. Hostility, abuse and discrimination.
    Continuously being harrassed and singled out by certain managers and employees are like second vultures.
    Never being satisfied with someone whom has a lower level job. Not letting employees be happy when working and employing people whom make you feel as though they can walk all over your opportunity since they worked at a place for a year or two. ridiculous!

    Advice to ManagementAdvice

    Learn what the definition of freedom is and human nature and learn to treat people a better than you would your own judgement. People don't like to work around indecent people. Learn morals and values and get rid of that union mentality.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Awful to employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-Time Cashier  in  Shreveport, LA
    Current Employee - Part-Time Cashier in Shreveport, LA

    I have been working at Kroger part-time for less than a year

    Pros

    Maybe if you were a certain type of person(White for instance)? I don't know. I was treated very poorly by management in general and I wouldn't recommend this company to anyone.

    Cons

    Unfair treatment by management. One person was able to switch their position during their training period, when I asked to switch as well they tried to intimidate me into leaving early and gave me no schedule when I left for the day. The store manager himself did not show his face the entire time and it felt like passive aggressive harassment in general. I did not verbally resign nor did I sign any termination papers but I did get the feeling that they did not want me to come back to the store.

    I did file a complaint and am waiting to hear back from headquarters.

    Advice to ManagementAdvice

    Nobody is too busy to speak with an employee face to face. I didn't even get that courtesy and yet when I worked at one of the busiest Walmarts in North Carolina they always seemed to be able to find the time to address any concerns I had. Proper communication leaves a better impression on yourself and your store.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Part Time Jobs Only!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bakery Clerk
    Former Employee - Bakery Clerk

    I worked at Kroger part-time for less than a year

    Pros

    Great co-workers in my store, that is the only plus I can think of!

    Cons

    I was told that I would be full time, but after a couple weeks of that, the manager of my department cut my hours to part time saying that was what it was supposed to be all along. She was extremely difficult to work with, I told her the hours I was available and she would not listen. Horribly high turnover of staff, including the store manager!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Dallas, TX
    Former Employee - Cashier in Dallas, TX

    I worked at Kroger for more than a year

    Pros

    There's nothing positive of working here. Trust me.

    Cons

    Very low pay! They pay to minimum wage. The only reason they don't pay you lower it's because the federal laws don't allow them to. I started working there when I was 16 and I got paid 5.25. The only reason I got a raise was because the Federal laws changed. The management treat you like crap, no discount, there's absolutely no perks of working here. This was my first job and it was the most horrible job experience I've had so far. I've had about 10 jobs after this one.

    Advice to ManagementAdvice

    Treat your employees more fairly.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Idiots in Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Kroger part-time for more than a year

    Pros

    steady job, unless you get a jerk store manager who tires to fire you. Then they will try to make something up, to get you out.

    Cons

    Management tried to fire me today. Tried to claim insubordination. This manager must think he found some type of loophole or something, because I am in the union, and you can claim insubordination all you want but you have to prove it or else, you will be paying unemployment, but really expect to see me back at work. He broke union contract because i have not been written up for anything like that before. Store manager threw a hissy fit because i am not friends with him and the front end manager.Tough not everyone wants to associate with you. Get over it. I am an employee a professional employee and i go to work to work, not to fraternize. I am not a slave, I am not stupid enough to be obsessed with Kroger and I am not a push over, I do believe employees have rights, but you will find that out soon enough.

    Advice to ManagementAdvice

    You are idiots who got promoted because you sucked as cashiers, or whatever your job was. That's the downside to having a union. You wouldn't listen to anything said here, because you are too dimwitted. You will not get what you need by bullying employees. Nothing lasts forever, Kroger will not always be a billion dollar company.

  10. 1 person found this helpful  

    NO work/life balance, and the pay is pretty bad for the hours you have to work. Little to no flexibility of schedule.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Co-Manager  in  Lansing, MI
    Former Employee - Co-Manager in Lansing, MI

    I worked at Kroger full-time

    Pros

    It's a steady job? You'll have an income.

    Cons

    Plan on it ruining your relationship, family life, every weekend and holiday, and varying shifts while you're on call 24/7. 5 days off a month is terrible, and they may be 2 weeks apart sometimes.

    Advice to ManagementAdvice

    Stop worrying about your bottom line. If the store managers are unhappy, naturally your hourly employees will be too. Pinching pennies and overworking your staff with ridiculous expectations is a short-term strategy. I know, you'll just hire more and you don't care... but what about ethics?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Why you don't want to work or shop at Kroger's.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part-Time Cashier  in  Troy, OH
    Former Employee - Part-Time Cashier in Troy, OH

    I worked at Kroger part-time for less than a year

    Pros

    Their Prices are great but that's about it.

    Cons

    Management treats you poorly every chance they get. There isn't any clear way to get ahead at this company.

    Advice to ManagementAdvice

    Smiling like a clown isn't the most important thing your employees need to do. Being on time to work, loyal, honest and caring about others is more important.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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