Kroger

  www.kroger.com
  www.kroger.com

Kroger Reviews

Updated December 17, 2014
Updated December 17, 2014
1,735 Reviews
2.9
1,735 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kroger CEO Rodney McMullen
Rodney McMullen
188 Ratings

Review Highlights

Pros
  • Flexible Schedule that catered to my time as a student and weekly paychecks helped (in 76 reviews)

  • Paid holidays (4 hours) & paid vacation available for part time (in 68 reviews)


Cons
  • Work/life balance is tough because I had to work a different schedule every day/week (in 58 reviews)

  • Krogers way of cutting out full time, long tenured workers who have given them 20-30 (in 98 reviews)

More Highlights

358 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Starbucks Barista in Savannah, GA
    Current Employee - Starbucks Barista in Savannah, GA

    I have been working at Kroger part-time (more than an year)

    Pros

    It is pretty easy to move up.
    They offer a lot of hours.

    Cons

    Management literally does not care about you. And they blatantly show it.

    Advice to ManagementAdvice

    Actually talk to employees. Be interested in their everyday lives.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Glad to be done with this awful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part-Time Cashier in Marietta, GA
    Former Employee - Part-Time Cashier in Marietta, GA

    I worked at Kroger part-time (more than an year)

    Pros

    Seriously, just shop at Publix.

    Cons

    Kroger is a bare-minimum establishment. I worked there for over a year, and they refused to pay me more than 7.25 an hour. Too many supervisors and floor managers on the clock at any given time. They loiter and do nothing, even when we are short on baggers. (Which we always are) A mere 15 minute, un-paid, break for a 6 hour and 45 minute shift. This is a job that is tough on the knees and feet, and is incredibly frustrating and boring. No opportunities to move up in the company. They would rather have high turnover in order to keep all cashiers at minimum wage than reward loyal employees who foolishly remain with this company year after year.

    Advice to ManagementAdvice

    Micromanaging, lack of compassion for over-worked employees, and overall unprofessional and disorganized work ethic adds to the incredible mediocrity of the Kroger company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Night stocker, kroger may have good benefits but doesn't make up for having no life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Stocker in Lafayette, IN
    Current Employee - Night Stocker in Lafayette, IN

    I have been working at Kroger full-time (more than 5 years)

    Pros

    Benefits are good if your a full time employee plus top out pay isn't bad for a stocker.

    Some employee discounts are ok

    Cons

    Work every major holiday

    Understaffed always

    Never get any weekends off

    Use to get 2 night off but now only 1 night off a week. Can't live normal life and exhausted/tired with little to no rest.

    Uncaring management

    Zero social life

    Unsafe conditions, faulty equipment

    Management expect you to live there and overwork you and are never satisfied

    Advice to ManagementAdvice

    Treat your employees with care, if they show up to work and do there job then acknowledge that. Don't overwhelm them with next to no days/nights off. Allow your workers to have a social life so in turn they will be happier and do a good job. Management needs to physically sit down and get to know their staff.

    Night stock employee @ 6yrs.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Good first job for someone with no work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Clerk in Richmond, TX
    Former Employee - Deli Clerk in Richmond, TX

    I worked at Kroger full-time (less than an year)

    Pros

    flexible schedule, they hire anyone

    Cons

    minimum wage, 10 cent pay increase every six months, no overtime, micro managers, three people covering a department at a time (no matter how busy), no room for growth, they mostly hire teenagers to keep costs low (minimum wage - $7.25/hour)

    Advice to ManagementAdvice

    hire competent people, train them, then step back and let them do their jobs.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Good starting job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floor Supervisor & Customer Service in Woodstock, GA
    Former Employee - Floor Supervisor & Customer Service in Woodstock, GA

    I worked at Kroger part-time (more than an year)

    Pros

    Easy work
    Good place to make friends
    Paid breaks.
    Many different positions available to someone getting a first job.

    Cons

    No real room for advancement. Poor pay, managers act "high and mighty".
    Have to work in adverse weather at times.

    Advice to ManagementAdvice

    Pay your supervisors more money.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Great Co-workers, lousy pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bakery Clerk in Plano, TX
    Current Employee - Bakery Clerk in Plano, TX

    I have been working at Kroger full-time (more than an year)

    Pros

    My co-workers are wonderful; people help if you have questions and do most of the job training. If you can stay at least 3 months you'll qualify for very cheap healthcare and eyecare and dental if you stay a year. They do have healthcare benefits for part-time people.

    Cons

    Super low pay; after a year and 2 raises I'm making $7.65 an hour. Texas isn't union but those who join pay almost $50 a month which is a lot at that salary. Stores try to be mean and lean so we're always understaffed and managers tend to focus on small stuff and customer satisfaction instead of employees' well-being and having the tools to do their job well. Training consists of watching some videos and answering multiple choice quizzes so you're trained mainly by co-workers. Long-term employees are all burned out.

    Advice to ManagementAdvice

    Stores wouldn't have to constantly hire people if they paid more to begin with. So many people have a 2nd job, share apartments or ride the bus because the wages aren't enough to live on. Training by watching videos isn't enough. My store manager told me it costs $5000 to hire and train one person - well that is five month's salary for me. Do the math. Provide the tools employees need to do the job correctly - as a cashier it took longer to clean up because the bottles of ecolab and paper towels were always missing. Couldn't sell cigarettes for 3 weeks because the only key was lost and that's how long it took to go through channels to get the Kroger-approved locksmith to come out to make new keys (which didn't work).

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    I don't even know how to sum this place up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Customer Service/Deli Clerk/Florist in Houston, TX
    Former Employee - Cashier/Customer Service/Deli Clerk/Florist in Houston, TX

    I worked at Kroger part-time (more than 3 years)

    Pros

    Job security, if you show up on time and get your job done, after your probationary period you are unlikely to get fire for no reason.

    Cons

    Terrible pay. I worked there for three years and got 1 dollar worth of raises. No room for advancement. I've seen people work at Kroger for 14 years and only make 12 bucks an hour working a supervisor position.

    Advice to ManagementAdvice

    Treat your employees with more respect.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Poor experience that continues to get worse over time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kroger part-time (more than 8 years)

    Pros

    Scheduling can be flexible, learn to work with different types of people

    Cons

    Inconsistent hours (working less than 28 hours at times), management can be incompetent at times, union seems to not care about employee issues.

    Advice to ManagementAdvice

    Consider more consistent scheduling to employees that weren't able to get full time positions right away. No one can survive off this job if the hours shift between 12 and 24 a week.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Boring, low paying job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Courtesy Clerk in Knoxville, TN
    Current Employee - Courtesy Clerk in Knoxville, TN

    I have been working at Kroger part-time (more than an year)

    Pros

    Some people were friendly. Paychecks every week.

    Cons

    Management was horribly disorganized. Job as courtesy clerk was very dull and was only paid minimum wage. Hours were completely unpredictable. One week I'd have 18 hours, and the next week I'd have 40.

    Advice to ManagementAdvice

    Get better management and better benefits for employees.

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    The Pay for the hard work does not match

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Meat Clerk in Cypress, TX
    Current Employee - Meat Clerk in Cypress, TX

    I have been working at Kroger full-time (less than an year)

    Pros

    although the actual kroger store closes at 1 a.m. the meat department closes at 9. it takes about an hour to clean up if you have enough people so you will be able to leave no later than 10.

    Cons

    the starting salary for the hard work and extreme cold conditions is pretty darn low. for a natural raise you would have to wait at least 60 days.

    Advice to ManagementAdvice

    these guys need at least $9.00 an hour.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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