Kroger

www.kroger.com
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438 Employee Reviews Back to all Reviews

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  1.  

    Worked as a deli clerk and sliced meats and cheeses along with preparing and prepping food to go.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Clerk in Lawrence, KS
    Former Employee - Deli Clerk in Lawrence, KS

    I worked at Kroger part-time (less than a year)

    Pros

    People were generally nice including management.

    Cons

    Lots of cleaning involved which could get meticulous and old. Unarousing work environment that could get pretty boring.

    Advice to ManagementAdvice

    Properly staff your various department rather than shaving pennies having too few people on the payroll.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in New Baltimore, MI
    Current Employee - Cashier in New Baltimore, MI

    I have been working at Kroger part-time (more than a year)

    Pros

    Friendly, Good Hours, Flexible Schedule

    Cons

    Contract, Transferring departments, Seniority, Store hours

    No opinion of CEO
  3.  

    A good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician in Nashville, TN
    Current Employee - Certified Pharmacy Technician in Nashville, TN

    I have been working at Kroger part-time (more than a year)

    Pros

    All the staff is very co-operative, helpful and friendly. The timings are flexible to work. Easy for students.

    Cons

    The salary is a little less as compared to other chain retail pharmacies.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Front End

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Radford, VA
    Former Employee - Customer Service Representative in Radford, VA

    I worked at Kroger part-time (more than a year)

    Pros

    Kroger is great in that you can adjust your schedule to fit you, and they will work with what you give them, while usually giving you the hours that you need each week. It focuses strongly on customer satisfaction, which keeps irritable customers to a minimum, while maintaining a friendly atmosphere within the store.

    Cons

    On the downside, you often find a lack of quality in the training you receive. You're basically instructed to just get out on the floor and start working.

    For cashiers, this is super unhelpful when you're learning to run a register. You may end up being paired to learn with someone who is only focused on quick checkout to maintain a ring tender, rather than teaching the procedure of certain parts of the checkout such as keying in produce, printing checks, ringing up large or speciality items, or receiving payment in more than one method.

    This also trickles down to the bagging. Even though common sense should dictate what goes in a bag and what doesn't, you'll commonly find first day baggers throwing items in bags without any order.

    Customer Service Representatives and Floor Supervisors also receive negligent training. After one or two days, you're basically left to cope on your own. This is an issue simply because of the overwhelming amount of aspects included in the job. While working at the service desk, you have to remember several PLU's for just one of the many services, including money transfers, refunds, exchanges, coupons, etc. Without a guide to reflect back on, you may find yourself stranded early on.

    The pay is also very poor, with $0.20 raises every 6 months, unless you're a bagger, in which case you won't receive a raise at all. Unless you have had at least a year of previous experience in retail, you begin at minimum wage, which is odd for a large company like Kroger to do.

    Advice to ManagementAdvice

    In my store personally, there was a large amount of favoritism from management. New hires, promotions, and unique task were all passed to management family members, friends, and former colleagues, rather than those best suited for the job.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place for a first job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger

    Pros

    Standard 4 or 8 hour shifts. Good place to work in high school. Easy job.

    Cons

    You start off with minimum wage

    Recommends
  7.  

    Kroger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Cashier in Shelbyville, KY
    Former Employee - Front End Cashier in Shelbyville, KY

    I worked at Kroger part-time (more than a year)

    Pros

    10% discount off Kroger brand items
    Flexible schedule- great for high school and college kids

    Cons

    Low pay
    Raises are 10 cents every 6 months

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Kroger

    Pros

    Flexible hours, coworkers, pay, fast paced

    Cons

    routine work, talking to so many customers

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Lexington-Fayette, KY
    Former Employee - Cashier in Lexington-Fayette, KY

    I worked at Kroger part-time (more than 3 years)

    Pros

    Typically a pretty fun job. Coworkers are generally great people and management is very professional. Overall, it wasn't a bad part-time job.

    Cons

    It's a customer service oriented job, so it can be kind of routine at times. Also, it requires standing for most of the time. But that is expected in this type of job.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    K

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kroger

    Pros

    Opportunitiess for advancement, trainig, culture

    Cons

    No work life balance, no equality

    Recommends
    Positive Outlook
  11.  

    It was great I met great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Grocery Clerk in Houston, TX
    Former Employee - Grocery Clerk in Houston, TX

    I worked at Kroger

    Pros

    Flexibility in scheduling.
    Co workers
    Hours

    Cons

    Pay
    Constant call ins
    Some managers
    Rude customers

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO

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