Kroger

  www.kroger.com
  www.kroger.com

Kroger Reviews

Updated December 21, 2014
Updated December 21, 2014
1,742 Reviews
2.9
1,742 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kroger CEO Rodney McMullen
Rodney McMullen
189 Ratings

Review Highlights

Pros
  • Flexible Schedule that catered to my time as a student and weekly paychecks helped (in 76 reviews)

  • Paid holidays (4 hours) & paid vacation available for part time (in 68 reviews)


Cons
  • Work/life balance is tough because I had to work a different schedule every day/week (in 58 reviews)

  • Krogers way of cutting out full time, long tenured workers who have given them 20-30 (in 98 reviews)

More Highlights

360 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    Expectations are too high

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kroger full-time

    Pros

    You learn a lot in your 20 weeks of training. I suppose every business is this way - not enough hours to get the job done, people are overworked and underpaid...

    Cons

    Training is mostly a lie. They describe everything to you in a perfect scenario. You work 54 hours a week, 9 hour days, 6 days a week. Sometimes you'll have to work 13+ hours in one day. Your employees are in a union so they don't HAVE to work to keep their job. Coordinators/DM's are supposed to be there to help you, but they only criticize you and your store. Higher ups are extremely condescending and if you come up with a solution, they shoot it down and preach "Kroger Best Practices" will get the job done - even though they won't. Plus, it's best to keep your mouth shut. They don't like anyone going against the grain - they will try to push you out. If you want to be promoted here, you have to either be friends with the district manager (your golf game better be good), or sleep your way to the top. Lastly, they enroll a new program out weekly and expect you to be perfect in every aspect on it. They expect WAAAAAY too much out of Co managers.

    Advice to ManagementAdvice

    Pay your co managers better, or give them a better work/life balance. 6 days a week may have worked 50 years ago, but it doesn't today. Also, don't spend all of your time at one store for months at a time. When other stores ask for help, actually help. Don't criticize, come up with solutions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Boring, low paying job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Courtesy Clerk in Knoxville, TN
    Current Employee - Courtesy Clerk in Knoxville, TN

    I have been working at Kroger part-time (more than an year)

    Pros

    Some people were friendly. Paychecks every week.

    Cons

    Management was horribly disorganized. Job as courtesy clerk was very dull and was only paid minimum wage. Hours were completely unpredictable. One week I'd have 18 hours, and the next week I'd have 40.

    Advice to ManagementAdvice

    Get better management and better benefits for employees.

    Doesn't Recommend
    No opinion of CEO
  3. 1 person found this helpful  

    The Pay for the hard work does not match

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Meat Clerk in Cypress, TX
    Current Employee - Meat Clerk in Cypress, TX

    I have been working at Kroger full-time (less than an year)

    Pros

    although the actual kroger store closes at 1 a.m. the meat department closes at 9. it takes about an hour to clean up if you have enough people so you will be able to leave no later than 10.

    Cons

    the starting salary for the hard work and extreme cold conditions is pretty darn low. for a natural raise you would have to wait at least 60 days.

    Advice to ManagementAdvice

    these guys need at least $9.00 an hour.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Great, friendly people... But communication between employees and employers is terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Prospect, KY
    Current Employee - Cashier in Prospect, KY

    I have been working at Kroger part-time (less than an year)

    Pros

    Friendly people that you build relationships with.
    Great supervisors
    More or less flexible hours (if you request time off a month in advance)

    Cons

    The communication, with lack of a better word, sucks.
    I have had multiple doctor's appointments/hospital stays where I had told my scheduler that I needed those days off, but even afterwards I still got calls from the managers asking where I was.
    You only know your schedule the Saturday before the next week.

    Advice to ManagementAdvice

    Improve communication... That has been the only factor that stresses me out beyond my usual school, family, and medical stress. I never know if I'll be fired for "not calling in" or having a "no-call-no-show", even once I talked face to face with my scheduler.
    They told me when I was first hired that my health, school, and family come first, and then Kroger... But it seems to be the other way around.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    It was ok

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger

    Pros

    Easy job. Ok management.

    Cons

    Too much work for the pay.

  7.  

    Managers are very incompetent.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger

    Pros

    Co-workers are great. Many new people and interesting people come through the line.

    Cons

    Terrible managers and insufficient training.

    Advice to ManagementAdvice

    Work for once, and don't treat customers and employees like trash.

  8.  

    not safiyle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Meat/Seafood Cutter in Douglasville, GA
    Current Employee - Meat/Seafood Cutter in Douglasville, GA

    I have been working at Kroger part-time (less than an year)

    Pros

    its part time . learn the job everything should go smoothly. co worker get alone well. enjoy helping the customers locate and assist with meat products

    Cons

    they provide no benefits to part time employee. the pay is minium wage. other employee in charge of work hours setting the weekly schedule

    Advice to ManagementAdvice

    better pay and respect for employee

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clerk in Roanoke, VA
    Current Employee - Clerk in Roanoke, VA

    I have been working at Kroger part-time (more than 5 years)

    Pros

    Do not work there unless you are high school student

    Cons

    old management, low pay, you are just a number, they only care about the customer.

    Advice to ManagementAdvice

    Hire more new graduate students as co manager
    they know what's up!!!!

    Doesn't Recommend
    No opinion of CEO
  10. 1 person found this helpful  

    Very high turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Richmond Hill, GA
    Former Employee - Cashier in Richmond Hill, GA

    I worked at Kroger part-time (less than an year)

    Pros

    They gave a 10% discount on kroger brand items.

    Cons

    Very poor training period. Generally, they give you a couple days training and toss you on register the third day. I was only there for 3 weeks and during that time, was given and timed on express only. Yes, they time you and if you don't get the proper time within a few days, they are looking to fire and replace you. Most of the old timers seem disgruntled and frustrated. My trainer said she wished she could give me more time on the register, kept kicking me off every 15 minutes.

    Advice to ManagementAdvice

    Give your new employees a chance before looking for their replacement and more of a training period.

  11.  

    Krgoer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Care in Hernando, MS
    Current Employee - Guest Care in Hernando, MS

    I have been working at Kroger part-time (more than 3 years)

    Pros

    There were no pros of working for Kroger, aside from it being a part of a union.

    Cons

    Kroger is a typical cooperation that extols their personal profit and gain over their employees. They hire new people, give them the majority of the hours, an cut the hours of the most senior employees back.

    Doesn't Recommend
    Disapproves of CEO

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