Kroger Reviews

Updated October 21, 2014
Updated October 21, 2014
1,613 Reviews
2.9
1,613 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kroger CEO Rodney McMullen
Rodney McMullen
144 Ratings

Review Highlights

Pros
  • Flexible schedule, working to serve the people of your own community and friendly coworkers (in 73 reviews)

  • Paid holidays (4 hours) & paid vacation available for part time (in 62 reviews)


Cons
  • Work/life balance is tough because I had to work a different schedule every day/week (in 50 reviews)

  • Krogers way of cutting out full time, long tenured workers who have given them 20-30 (in 93 reviews)

More Highlights

529 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    it was a part time job in high school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bagger in Cincinnati, OH
    Former Employee - Bagger in Cincinnati, OH

    I worked at Kroger part-time (more than 3 years)

    Pros

    It was a good first job, they hire people with no experience so its relatively easy to get hired. There is a good work life balance and they are very flexible with scheduling if you give them notice for the time you need off.

    Cons

    It doesn't pay very much. I felt like I was doing the same thing over and over again for every shift, standing in the same spot, saying the same thing to customers. It gets to be a bit monotonous.

    Advice to ManagementAdvice

    I would say make sure that you are offering advancement to people who are deserving of it. Make sure that good work does not go unnoticed. Praise doesn't go unnoticed and will make your employees feel like they are contributing to the business.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashiera in Acworth, GA
    Former Employee - Cashiera in Acworth, GA

    I worked at Kroger part-time (more than an year)

    Pros

    Flexible work schedule, friendly staff, great work environment.

    Cons

    Raises/promotions are hard to come by.

    Advice to ManagementAdvice

    Allow more opportunities for employees to demonstrate their improved performance.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Starbucks Barista in Athens, GA
    Former Employee - Starbucks Barista in Athens, GA

    I worked at Kroger part-time

    Pros

    They'll work with your schedule if you're going to school or have a second job. There are advancements opportunities within the company. This is a union company, which is like job security. It's nearly impossible to get fired unless you steal, so please don't be stupid and steal anything. It's very easy to transfer to another store if you would like to, especially if you want to move to another city.
    I enjoyed most of the customers - you get to know a variety of people and eventually you'll have "regulars."

    Cons

    Management is hit or miss. Some managers are smart, efficient, and friendly. Others are completely incompetent jerks. I noticed more often than not that the more deserving employees do not get promotions, but the management's "favorites" get them instead.
    Training in the Starbucks kiosk was definitely lacking. Kroger has much lower standards than Starbucks, and it shows.
    Also, there always seemed to be drama between employees - all the time! I kept my distance from everyone except people in my department.

    Advice to ManagementAdvice

    Keep moral high, Happy employees = happy customers.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Used to be great, but too many things are changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacist in Fort Worth, TX
    Current Employee - Pharmacist in Fort Worth, TX

    I have been working at Kroger full-time (more than 5 years)

    Pros

    They do work continuously on advancing their technology. You are paid well, but at what cost?! You're working while your family and friends are off. You can't even get a day off that hasn't been scheduled at least 2 weeks in advance.

    Cons

    They are on a quest to acquire so many new patients, that they are showing they value their customers and prospective customers more than their employees. Customers are always right, basically.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    The company is financially strong, however the work climate is very political.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Kroger full-time (more than 5 years)

    Pros

    The pay is competitive. The stock options and bonuses seem fair in comparison to other companies. Benefits are also fair in comparison to other companies in the industry.

    Cons

    The work environment is very political. If you are liked by the higher ups then you will move up quickly. If you have someone above you who doesn't like you, your career will become stagnant. As is the case with most retail, personal time is unimportant to this company.

    Advice to ManagementAdvice

    Find a way to fairly evaluate associates for promotions. Also work on work life balance.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    not what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Manager
    Current Employee - Customer Service Manager

    I have been working at Kroger full-time (more than 10 years)

    Pros

    benefits, stability, decent compensation, not life consuming.

    Cons

    not what it used to be, too driven by "numbers", not by people

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    It's alright working here.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger part-time

    Pros

    You are properly trained and forced to learn policies and regulations from every section of the store via a video and testing sequence. You'll be able to earn benefits and money back for school after working for the company for a certain amount of hours.

    Cons

    The pay is very low considering the hard work that most employees put in.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    A nice store, but incredibly stressful job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kroger part-time (more than an year)

    Pros

    A very active Union that keeps most things fair, raises based on hours worked, and overall Kroger has very nice people working there and is a much more upstanding enviornment than most grocery stores. I don't make use of the health care but it is a great offer for those who need it. Coworkers are all friendly and most of the managers are understanding. Training is a gradual process after initial information, which helped.

    In cons I talk about how many coworkers are leaving, which leaves at least one thing - you can progress to higher places in your area from training. I could take up the offer to learn to bake in the mornings or decorate cakes, but I know the stress isn't worth the slightly higher paycheck.

    If you put that you can't work certain days or times into the system, they will abide by that unless emergency strikes. I had no problem going to college and working at the same time.

    Cons

    Hours are incredibly inconsistent. I was hired for part time and while some weeks I'll get the more predictable 24 or 32 hours, sometimes it will be full time hours and even then I'll need to work overtime. Just last night I was there for eleven hours on a Wednesday because we're short staffed in the Bakery division. You have no idea what days you'll work or when, so don't bother having an outside life. Even when you put in days you need off ages from now, you have to badger your higher-ups to get it into the system.

    The stress and the low pay is driving away our better employees, with one baker having already left, one coworker transfering to Starbucks, and our only other baker saying he wants to transfer to Meat. And despite being short staffed we're not given any more hours. Next door to us is the Deli division, which is renowned for being the worst place to work in the store with an extremely high turnover rate and they often drag us Bakery workers over there, one reason my coworker is leaving.

    Due to the stress and how much they ask one person to do, especially the closer, it makes workers pessimistic. I'm told that I still care about how well I'm doing, which is actually an awful thing that keeps me there forever and I cannot complete everything they want me to in a shift. Even though I'm guarenteed breaks by the Union I haven't taken any in months because I don't have the time, and as such my health has really declined since I have no time to eat.

    Negative Outlook
    No opinion of CEO
  10.  

    OK place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician in Marion, IL
    Current Employee - Certified Pharmacy Technician in Marion, IL

    I have been working at Kroger part-time (more than an year)

    Pros

    My Pharm Dept is the greatest. We are like family and I work with truly caring people.

    Cons

    Other departments act like they are better than everyone - the entire store does not seem to get along like those in individual departments

    Advice to ManagementAdvice

    Pay your people better and treat them like they are worthy of you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Alright, for a short term fix.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Fort Worth, TX
    Current Employee - Associate in Fort Worth, TX

    I have been working at Kroger part-time (less than an year)

    Pros

    Long hours so working minimum wage is almost livable.

    Cons

    The people around you are unhappy, they lie to you to get you to accept the job and then forget about you. Some of the lies I was told were that I would get a free coffee every day at the starbucks, that I would be working in the furniture department, that I would receive good benefits, and that my breaks and hours would be regulated and upheld by the company and even the union they practically force you into. Bad training and then blamed in your performance review that you don't work hard enough. Applied as part time and working full time hours. Slow to get raises if you do at all. I am a part-time, minimum wage (7.45 an hour) floor associate and some nights I am forced to work and close the entire home department by myself. That includes baby, toy, domestics, home decor. Four HUGE sub departments. It's ridiculous.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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