Kroger Reviews

Updated April 20, 2015
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677 Employee Reviews

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  1. Produce Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Easy work with not much required

    Cons

    Don get paid enough for the type of work

  2. For the most part not a bad job especially as a first or second job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli Clerk in Grand Blanc, MI
    Current Employee - Deli Clerk in Grand Blanc, MI

    I have been working at Kroger part-time (more than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible hours, simple tasks, One week vacation after a year of employment, bids always open for different stores or the opportunity to manage a department

    Cons

    Unionized, raises not based on performance, poor employees can easily maintain their job, unpaid lunches, Management does not understand current work load, Osat (overall satisfaction) scores drive *everything*. Service counter members (meat and seafood, Bakery, Deli) rarely receive reviews and therefore do not receive the rewards for good customer service, get a write-up if you have to call in on a weekend

    Advice to Management

    Understand that the customer comes first but most of our tasks help customers and need to be completed just as much. If a service counter has listed hours that counter should not be forced to help customers before or after that set time (i.e. if its 6:30am, I am doing my opening check list, and we do not open until 8 there is no reason for me to stop and help a customer because they are there and unwilling to read the sign that shows our hours.) Find a better system for rooting out and dealing with poor employees; bad employees damage customer satisfaction and the morale of other employees (which in turn also damages customer satisfaction)

  3. I had a very stagnant experience.

    Current Employee - Nutrition Lead in Mableton, GA
    Current Employee - Nutrition Lead in Mableton, GA

    I have been working at Kroger full-time (less than a year)

    Pros

    it was close to home sometimes walking distance

    Cons

    the pay raises were terrible.

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  5. Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Co-Manager in Arlington, TX
    Former Employee - Co-Manager in Arlington, TX

    I worked at Kroger full-time (more than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good Company to work for. Lots of promotion opportunities too. I enjoyed working for them. It was fun to work there.

    Cons

    Hard work is normal at Kroger. Unload trucks, check groceries, stock groceries. Eat groceries and work some more.

    Advice to Management

    keep it up, Good planning and coordination with new stores builds. Amazing project mgmt and ability to put together large project.

  6. Very interesting, you meet amazing people but usually the customers are rude and cause you to have a bad day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Produce Manager in Murfreesboro, TN
    Current Employee - Assistant Produce Manager in Murfreesboro, TN

    I have been working at Kroger full-time (more than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    It is easy to move up in the company if you work hard.

    Cons

    There is always someone to impress.

    Advice to Management

    Give your workers more complements rather than just the things they need to do.

  7. Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger part-time

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Good people neat benefits seniority

    Cons

    Low pay, training is bare minimum, managers need to work on professionalism and seniority

    Advice to Management

    When you lose multiple employees who love their job, really truly love it, due to bad management take the hint especially when there are other managers more experienced and professional. I know there were a lot of good people that quit due to a certain manager.

  8. Okay for school student or part time work for extra cash

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kroger part-time (more than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Chance to transfer to any store available

    Cons

    Some stores has bad management

    Advice to Management

    They may train you to lie or bend the truth to get want you would like out of employees but my suggestion would be straight forward and truthfully so employees can at least see what they are dealing with

  9. ok

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger

    Pros

    getting paid every week, benefits, and understanding

    Cons

    no hours no promotions

    Advice to Management

    train former employees instead of hiring new people

  10. Management - Really?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Atlanta, GA
    Former Employee - Associate in Atlanta, GA

    I worked at Kroger

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    A job when you really need one.

    Cons

    Not at all a living wage. Can be a supplemental income but will not allow you to support yourself or your family. (thank you, union!)

    Advice to Management

    Learn to manage.
    Stop managing by avoidance and learn to deal with conflict and employees who under perform.
    Yes, it is hard to motivate people when they are paid little, but it is a worse situation when you have employees who are trying see those who are slacking get away with it even after it is pointed out and validated.
    Deal with the slackers and the good people will step up for you.

    I am a former employee who shops at the same store where I worked.
    Employees come to me to comment and complain about issues in the store and I have been off the payroll for quite a long time.

    I know the stores are busy. I understand the stores are understaffed. Address issues as they arise and don't let them sit.

    The Kroger Company would do well to figure out how to increase wages (take a cue from Wal-Mart) and pay just a bit more. That would help morale as well as help you attract and retain workers.

  11. It is what it is...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Overnight Dairy/Frozen Stocker in Johns Creek, GA
    Former Employee - Overnight Dairy/Frozen Stocker in Johns Creek, GA

    I worked at Kroger full-time (more than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Steady check and hours were good.

    Cons

    Management was incompetent and treated you like an idiot.

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