Kroger Reviews

Updated September 16, 2014
Updated September 16, 2014
1,511 Reviews
2.9
1,511 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kroger CEO Rodney McMullen
Rodney McMullen
104 Ratings

Review Highlights

Pros
  • Flexible schedule, working to serve the people of your own community and friendly coworkers (in 66 reviews)

  • Paid holidays (4 hours) & paid vacation available for part time (in 51 reviews)


Cons
  • Work/life balance is tough because I had to work a different schedule every day/week (in 43 reviews)

  • Krogers way of cutting out full time, long tenured workers who have given them 20-30 (in 75 reviews)

More Highlights

495 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Low Wages

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Meat Clerk  in  Memphis, TN
    Current Employee - Meat Clerk in Memphis, TN

    I have been working at Kroger as a contractor for less than a year

    Pros

    Benefits, reliable paycheck, clean environment, opportunity for advancement(if you are in the right position), flexible scheduling.

    Cons

    Union prevents people who take initiative in their work from advancing before others who do little to nothing. Corporate pushes their agenda of who should and should not move up mostly based on education background rather than experience in the industry. Small increment raises and the fact that they are not always given on correct schedule. Changes to work schedule after deadline without employee approval seem to be common and when it occurs it seems like you are in the wrong when you refuse to work the new schedule.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Response to family emergency

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger

    Pros

    You felt like it was a family. You could joke and have fun at work. Pay was decent but not enough for a family.

    Cons

    At my appraisal I got a bad review because I called in twice in a two month period. One for being sick and the other a family emergency. Should not have gotten a poor review due to family crisis.

    Advice to ManagementAdvice

    Be more gracious towards employees who have family emergencies and don't threaten to fire them due to taking care of their family. Also, try to be a more family oriented company.

  3.  

    Needs to care a little more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger part-time for more than a year

    Pros

    ok pay, possible to move up

    Cons

    not a lot of raises and when they do they are very small, they do not always care about employees customers are above all

    Advice to ManagementAdvice

    listen to youre team, care about your team and give better incentive and remove dead wait

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Started out great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician  in  Howell, MI
    Current Employee - Pharmacy Technician in Howell, MI

    I have been working at Kroger part-time for more than a year

    Pros

    It's mostly a good place to work, I'm in the pharmacy so we're pretty separated from the rest of the store and aren't generally part of all the drama, love the pharmacy manager and most of the other people I work with. 10% discount is pretty nice

    Cons

    Store managers are pretty much idiots. The other pharmacist is also an idiot who should definitely not be a pharmacist. Not a ton of benefits for someone with less than a few years experience. Technicians definitely do not make enough for the work they do

    Recommends
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Mixed. I've had some great experiences and some terrible experiences working there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Analyst  in  Portland, OR
    Current Employee - Support Analyst in Portland, OR

    I have been working at Kroger full-time for more than 10 years

    Pros

    It's a good place to start a career and pad your resume. You also get discounts at the store and they have programs that compensate you for school tuition. In general, I like my job very much.

    Cons

    Management is very dishonest at times. They are the personification of Dilbert, except that it's real life and they actually take themselves seriously. There are meaningless assignments to complete, they blatantly play favorites and go on power trips, they engage in hiring and termination practices that could be construed to be discriminatory. Management sometimes will "target" long term employees and "build a case" against them to try and terminate them. The job itself is great, but the environment is needlessly stressful.

    Advice to ManagementAdvice

    Listen to the lower level employees. Have more skip meetings to get a real gauge of the mood among employees.

    Recommends
    Neutral Outlook
  7.  

    It was a summer job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Meat Clerk  in  Kathleen, GA
    Former Employee - Meat Clerk in Kathleen, GA

    I worked at Kroger part-time for less than a year

    Pros

    Everyone was very friendly and helpful while they were training me.

    Cons

    The employees were very lazy and cut many corners. This led to me being improperly trained, so I couldn't do my job correctly no matter how hard I tried.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    a pleasant experience if the store was located elsewhere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fuel Center Clerk  in  Flint, MI
    Former Employee - Fuel Center Clerk in Flint, MI

    I worked at Kroger full-time for more than a year

    Pros

    20 cent raise a year, birthday gift cards, great company

    Cons

    they would be good if i hadent taken the job in the hood one. The employees pretty much bossed the bosses. No future for fuel employees the most u can go is 9.00 and thats max.

    Advice to ManagementAdvice

    thank god your closing the store on pierson and clio in flint,mi i was robbed and threatened multiple times i even came back after the gun to my chest 4 months pregnant and the company helped me cope but the atmosphere was bad and most of the employees were apart of it.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Fast-Paced Environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger

    Pros

    I worked in the pharmacy, which really teaches you a lot about medical terminology, retail, and customer service. You are rotated through multiple stations, so you receive experience in every realm within that area. Additionally, I worked in a very high-volume facility, so it was very fast-paced and teaches you how to multi-task.

    Cons

    In certain areas, such as the pharmacy, if they have a manager that has been there for a long time, there is little opportunity for advancement unless you switch locations. Additionally, and this truly depends on the location, the pharmacy (as with any job) can get a little cliquey.

    Advice to ManagementAdvice

    Stop playing favorites and don't be condescending.

  10.  

    Good place to start your career, if you start in high school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floral  in  Toledo, OH
    Current Employee - Floral in Toledo, OH

    I have been working at Kroger for more than 3 years

    Pros

    -appears to care about their employees. Event passes for free, Fair, Zoo, discount tickets, etc.
    -works around school, and other jobs.
    -Easy to grow within company
    -OPAG week, a week where they feed you and treat you awesome.
    -Union( if you are into that)
    -Good people and management
    -benefits are good, paid vacays, for part timers.

    Cons

    -Very low pay scale, small raises (however they do occur when they are supposed to)
    -near impossible to obtain full time status.
    -Very high expectations for the amount paid.
    -Often out of reach goals, bestowed by coordinators and district managers, and above.
    -if part time, inconsistency in hours on occasion.
    -I can't stress enough how under payed employees are, and how over worked Co managers are.

    Advice to ManagementAdvice

    If you want to continue to grow as a company and push friendly service and create happy customers. Happy employees is a great place to start, You can not expect people who are payed minimum wage to enjoy their job enough to greet every customer and go above and beyond for each customer when they are so under payed. You pay for quality. That's why you guys spend large amounts on Ties, Suits, Jeans, etc... If it's quality and you want it to last, you need to spend more on it. Same goes for your people.

    Neutral Outlook
    No opinion of CEO
  11.  

    ok job if you like ppl

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Meat Clerk  in  Rome, GA
    Current Employee - Meat Clerk in Rome, GA

    I have been working at Kroger part-time for less than a year

    Pros

    flexible hours
    union
    weekly pay
    vacation time
    part time benefits such as dental health and life
    401k

    Cons

    none really nothing bad about kroger

    Advice to ManagementAdvice

    more help at seafood service case

    Recommends
    Neutral Outlook
    No opinion of CEO

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