Kroger Reviews

Updated September 15, 2014
Updated September 15, 2014
1,521 Reviews
2.9
1,521 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kroger CEO Rodney McMullen
Rodney McMullen
110 Ratings

Review Highlights

Pros
  • Flexible schedule, working to serve the people of your own community and friendly coworkers (in 66 reviews)

  • Paid holidays (4 hours) & paid vacation available for part time (in 51 reviews)


Cons
  • Work/life balance is tough because I had to work a different schedule every day/week (in 43 reviews)

  • Krogers way of cutting out full time, long tenured workers who have given them 20-30 (in 75 reviews)

More Highlights

356 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli/Bakery Clerk  in  Novi, MI
    Former Employee - Deli/Bakery Clerk in Novi, MI

    I worked at Kroger part-time for more than a year

    Pros

    The company has great employee benefits if you work their long enough. Being a part time worker I did not have these but I gained a lot of experience in departments and how to handle people.

    Cons

    The hours were long and there was a good amount of physical labor.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Low pay for the amount of work expected, but numerous opportunities to advance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kroger

    Pros

    Tremendous opportunity for advancement if you are willing to work hard and pursue additional education and/or skills; many different types of jobs and a nationwide company

    Cons

    At times, advancement can involve favoritism or "who you know" within the company. Pay is low considering the amount of work employees are expected to perform.

    Advice to ManagementAdvice

    Don't micromanage, and don't only focus on the numbers. Remember, your employees are your "customers" as well; treat them as such. You are headed in the right direction, put trust in your employees and hold them accountable for the jobs they perform.

    Approves of CEO
  3.  

    Great starter job but..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Richmond, VA
    Current Employee - Cashier in Richmond, VA

    I have been working at Kroger part-time for more than a year

    Pros

    Flexible hours, okay staff, great learning experience for a first time job, some space and opportunities for different positions, they hire and move up people more that are already in the company

    Cons

    Not much of a pay raise after working for a year or more, I been there for over a year and my per hour rate went from 7.75 to 7.90 even though I always receive great and outstanding customer service. I was told over 6 months ago by my manager that she wanted me to be a floor supervisor and she was going to train me, but the only training I got was for cashier and self check out. I always see people that have been there a shorter time than me be trained for everything but floor supervisor. So I see growth but not much.

    Advice to ManagementAdvice

    Don't tell employees you want to raise them to high position unless your actually going to do it.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Fun.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kroger

    Pros

    Cool place to work all the time

    Cons

    the workers have bad attitudes and sucks

  6. 1 person found this helpful  

    Working in Meat Market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Market Manager  in  Fort Worth, TX
    Current Employee - Assistant Market Manager in Fort Worth, TX

    I have been working at Kroger full-time for more than 8 years

    Pros

    I've worked in Meat Market for the last 8 years and overall the experience has been great. When you're at 40 hours a week full-time you get a raise every 6 months and can top out at around $13.70 / hr for a meat clerk. It is also the place i've learned everything about meat. We also pay only $10 / week for health insurance and get a decent pension at the end.

    Cons

    The pay for meat cutters, assistants, and managers are below average in comparison to other competitors and the workload is very heavy. They keep adding more and more work with no hours.

    Advice to ManagementAdvice

    Upper Management needs to spend more time listening to its employees rather than implementing more procedures. We spend time with our customers and take care of them. They hate when you remove products that have been there for years. Every store is different. We shouldn't be trying to implement a standardized plan for each and every store. Take for example meat market and the current planogram. We don't have Tongue, Beef Liver, and Honeycomb Tripe in our set, yet it is an item we sold out often. Now, due to the set we can no longer carry it and we can't modify the set without getting in trouble. Those are major gross profit items!

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kroger

    Pros

    Co-Workers are nice and scheduling is very flexible

    Cons

    The pay isnt all that

    Advice to ManagementAdvice

    n/a

  8.  

    Administrative Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant

    I have been working at Kroger full-time for more than a year

    Pros

    I like that I get to work independently most of the time, with little to no supervision. Even though it is retail, I work office hours, with no nights or holidays. The benefits are good and I am eligible for a bonus like the department managers and store management. Overall, I enjoy what i do and think that Kroger is a good company to work for.

    Cons

    The salary for this position should be better. It should be a salaried position. I think that the training should be a little more extensive. The responsibilities for this position should be more outlined for the management staff and the HR Coordinators should be more accessible to the Admins for training, questions and concerns. Also, there should be more opportunities for growth for the Admins.

    Advice to ManagementAdvice

    I think management should communicate better and also help those that have potential to be promoted reach their goals.

    Positive Outlook
    No opinion of CEO
  9.  

    Not as busy as Walgreens

    Current Employee - Pharmacy Intern  in  Nashville, TN
    Current Employee - Pharmacy Intern in Nashville, TN

    I have been working at Kroger part-time for more than a year

    Pros

    Not as busy as Walgreens, more counseling time as opposed to CVS, very flexible schedule for pharmacy students

    Cons

    The pay is not competitive

    Advice to ManagementAdvice

    Thank you for giving us positive reviews and gift cards/culture points when we do well on the job.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Co-Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co-Manager  in  Richmond, VA
    Current Employee - Co-Manager in Richmond, VA

    I have been working at Kroger full-time for more than 3 years

    Pros

    Great learning opportunity, plenty of freedom in work environment, plenty of room for growth, great benefits and well respected company

    Cons

    Retail hours (Holidays/Weekends), Physical depending and unrealistic goals, Company seems too focused on hitting its numbers and not enough on its associates,

    Advice to ManagementAdvice

    Focus more on work-life balance and getting your employees the tools they need to be successful

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great job so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Pharmacist/Assistant Manager  in  Memphis, TN
    Current Employee - Staff Pharmacist/Assistant Manager in Memphis, TN

    I have been working at Kroger full-time for more than 5 years

    Pros

    Competitive pay, flexible hours, adequate staffing

    Cons

    Benefits lack other retail chains, bonus potential is capped at a ridiculously small amount.

    Advice to ManagementAdvice

    Give incentives to all the staff pharmacists, not just the mangers, so we can potentially get a bonus worth smiling about.

    Recommends
    Neutral Outlook
    Approves of CEO

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