Kronos Incorporated Reviews

Updated May 30, 2015
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Kronos Incorporated Chief Executive Officer Aron J. Ain
Aron J. Ain
12 Ratings

Pros
  • Work/life balance - freedom to get work done in whatever way you work best (in 47 reviews)

  • The benefits here are awesome as well as the work-life balance (the ability to work from home one day a week is huge) (in 12 reviews)

Cons
  • Very good benefits and when people complain about work-life balance, that is something you need to take control of (in 10 reviews)

  • Some of the middle management within Engineering struggle with how to manage people (in 13 reviews)

More Pros and Cons

31 Employee Reviews

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  1. Helpful (5)

    I loved the job at first, but with new management, weak compensation compared to the market, it's no longer fun.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Consultant II in Indianapolis, IN
    Current Employee - Applications Consultant II in Indianapolis, IN

    I have been working at Kronos Incorporated full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The employees are great to work with
    Advancing workforce management technology
    Healthcare benefits have always been good
    Working with different customers all the time

    Cons

    Compensation is not where it should be
    No work life balance and management only cares about the hours you're billing customers
    No career growth opportunities
    Bonus plan changes hurts the employees that are working 50-60 hours a week. If most employees had a say in their work life balance, they wouldn't work the kinds of hours they do because the compensation isn't worth it.
    Employees fear speaking up about issues or trying to change the status quo

    Advice to Management

    Pay your employees what they're worth! If you're not going to, allow them to have a life outside billing customers.


  2. superisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kronos Incorporated

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    good quality product and organized

    Cons

    managed strict not open minded to new ideas

    Advice to Management

    up date management technique


  3. Helpful (1)

    Kronos is trying...

    Former Employee - Workforce Senior Solution Consultant in Atlanta, GA
    Former Employee - Workforce Senior Solution Consultant in Atlanta, GA

    I worked at Kronos Incorporated full-time (More than a year)

    Pros

    Good Work Life Balance and they aware and respect time for ramp up time

    Cons

    Everyone out for there selves.. If you are management you are safe otherwise you are always on gaurd


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (8)

    Stay away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager, Engineering in Chelmsford, MA
    Current Employee - Senior Manager, Engineering in Chelmsford, MA

    I have been working at Kronos Incorporated full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Very financially strong company located in Chelmsford (not Boston, not Cambridge, not even Burlington).
    Decent Agile process
    Longevity of individual contributor employees (average tenure is about 7 years)

    Cons

    They go through tons of first level managers - they blame them for all failures.
    Layoffs invariably occur once per year where they rid the company of "low performers" - often after a project finishes

    Advice to Management

    Grow your managers into stronger leaders - stop blaming them.


  6. Helpful (7)

    Going downhill quickly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Chelmsford, MA
    Former Employee - Senior Software Engineer in Chelmsford, MA

    I worked at Kronos Incorporated full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The work environment is very casual (people wear shorts to work in the summer). Telecommuting is allowed when needed. They are embracing new technology and are upgrading their UIs to Web 2.0 and adding a mobile channel.

    Cons

    The company was bought by a private equity firm in 2007. Things have gone steadily downhill since then. The bottom line is all that matters. Major initiatives are started and then abandoned after a short time. They have invested heavily in building engineering facilities in India and expect the moon from the "more expensive" engineers in the US. Layoffs are routine.

    Advice to Management

    Enough with the layoffs. Give the employees a sense of security if you want them to be engaged.


  7. Helpful (9)

    Real Management issues, too much pride in 'self awesomeness'

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Consultant in Irvine, CA
    Current Employee - Solutions Consultant in Irvine, CA

    I have been working at Kronos Incorporated full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Self time management capability, friendly peers.

    Cons

    High turnover leading to lack of rich tenure pool. Bad leadership This is a software company which lacks service, not a service company that sells software, huge difference. The integration of it's acquired software companies is horrendous and everyone being silo'd to their own task means the client suffers from lack of total understanding and lack of ownership of product.

    The training program was ridiculous. Here, figure it out, you should know and if you don't you will drown. Not to mention the lack of any solid processes.The tenured peers were nice but treated you like, "I went through hell so you need to too, this is how you'll learn, by totally ruining deployments in front of clients so they see you lack tenure, then once you come to realize how much you don't know, you'll study like you were back in college while traveling a ridiculous amount of hours (up to 75%)....and only then will you be a better person who garners the respect of the staff here.

    The version documentation is sadly lacking. Don't take it at cover value, read into it and you will see. It's not for existing clients on past versions either, it's actually rebranded as new referencing expired methods. You will write more custom documentation for free than you ever planned on because of this. Since your time is billable, that as well as any help you need will drain you billable hours pool.

    Clients suffer, you'll deploy what sales over promises and under sells, which is getting pretty typical these days as companies get more desperate for business. Discuss areas for internal improvement with management and you get the really messed up accounts that have traveled between 5 Project Managers before getting to you. Isn't anyone honest anymore with these sales?

    Your clients will be responsible for training themselves and their own staff off of this old documentation and your very limited number of billable hours. Any failure in the project is traced back to you. You better document every single little thing that happens so you can always reference your facts. Every phone call, every detail of every email that you send to anyone, just like a lawyer and you'll do it for pennies.

    Advice to Management

    Update documentation, more thorough training and leave your ears and doors open for constructive criticism from the team you are responsible for leading. You currently lack the ability to manage the staff you employ and by not choosing to allow and act on improvements internally, you will always have this high turnover. When staff talk openly about improvements, it's not a personal attack on you, its a cry for real need for change.

    The more companies you acquire without understanding how their solutions fit into your total package you sell to clients, as if it already works wonders perfectly, the more clients will balloon out their implementations, causing a bottleneck of project flow amongst the staff. Coupled with high turnover, the new guys will never know what hit them and they will quit and get better paying jobs. When you are asked how do you measure success, don't look at your iPhone and respond to text messages during an interview. That is a huge red flag to anyone seeking employment. Don't bring your phone into an interview at all.


  8. Helpful (2)

    Lacking innovation.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kronos Incorporated full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Near-total ownership of Time & Attendance market in US.
    Access to lucrative Federal space, and common in hospital and other health care settings as well.

    Cons

    Older technology, and the innovation model that would indicate.
    Leadership seemed lost when trying to connect with the 'employees'. Tone-deaf messaging.

    Advice to Management

    Connect with the people who make the company work. Oh, and yelling at entire groups won't really boost morale.


  9. Helpful (7)

    Good at first, then .. Bad.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Boston, MA
    Former Employee - Senior Manager in Boston, MA

    I worked at Kronos Incorporated full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Most people at Kronos are not actively nasty, they are mostly reasonable most of the time.

    The company comes off as "friendly" and "comfortable". New employees tend to like this.

    Cons

    I think that at VP level, Kronos' average talent is less than that of their competition. I am not saying every VP is bad, but I've worked in Kronos' industry since the early 90s at several companies. I think the VP Average Talent Level at Kronos is less than market average.

    The results of this are lack of coordination across areas of the company, slowly degrading quality of product, and slow reaction to new market conditions.

    Advice to Management

    Get out and go to a smarter, more proactive, younger company with higher potential for future success. Kronos operates in markets with increasing commoditization and decreasing margins, and reacts slowly and grumpily to any type of change.


  10. Helpful (5)

    What Are We Doing??

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Chelmsford, MA
    Current Employee - Senior Software Engineer in Chelmsford, MA

    I have been working at Kronos Incorporated full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Almost everyone in a non-outsourceable role has very high job security as long as they don't rock the boat or make waves.

    Cons

    We went from Java applets to AJAX to Flash ($$$$ spent on that one) and now we're moving to HTML5. We also have some screens in jsp and asp. At this point our product is a bit of a schizophrenic, Frankenstein monster.

    Outsourcing of Engineering jobs from US to overseas. They may be cheap, but experience with the product counts for something too. Especially here where 90% of knowledge is still in people's heads.

    Advice to Management

    Senior Management: you seems confused and unsure of yourselves when choosing how much to invest in which technologies. The Head of Engineering is actually pretty smart. Are you listening to him??


  11. Helpful (9)

    The Leaders That Lost Their Way

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Middle Management in Boston, MA
    Former Employee - Middle Management in Boston, MA

    I worked at Kronos Incorporated full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Kronos once held a solid and high-potential leadership position in a relevant and growing market. There is the potential to reclaim some of that Lost Success, but a massive and difficult cultural transformation would be necessary.

    There are still some product niches in Kronos' product portfolio that have remained un commoditized and un-equalled by the competition. Bizarrely, they have received relatively little investment from Engineering, leaving them susceptible to attack from an observant and motivated competitor, like Workday.

    Cons

    1. Entrenched Tribalism
    Kronos employees are not actively nasty to each other for the most part. But they tend to form culturally and operationally isolated tribes. This is survivable when things are going well overall - but revenue growth has stalled (see publicly reported data), and the private equity owners seem to be stuck with an asset that is going stale, with no interested buyers and an apparently wobbly position for a re-float back to the market (this is my personal opinion based on publicly observable and available information). In this more challenging context, tribes have started blaming each other, and becoming more defensive. Consequently, the ability of the company to meet its various challenges has been seriously degraded.
    2. Cloud (weak understanding of it)
    Kronos' response to their most important short term mission - to become competent as a cloud based solution provider - has been confused, clumsy, and late.
    3. Diversity (lack thereof)
    Kronos management is very largely one particular demographic, something that you would have seen and expected in corporations in the 1950s. There is serious under-representation of any other demographic in the management layers. This fosters a type of groupthink and resistance to change that I believe has killed or almost killed several other tech companies in the past.

    Advice to Management

    1. Do a demographic analysis of your workforce and your management layers. Consider what the data shows you.
    2. Really listen to your employees - the annual survey is considered by most to be an ineffective exercise because critical feedback and urgent cries for help are ignored every year
    3. Commission the type of customer focus group studies employed by the consumer goods industries - where customers talk honestly about you while an analytical third party observes and records. And then really consider what is said.



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