L'Occitane Reviews

Updated August 25, 2015
45 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
4.0
Rating Trends
Recommend to a friend
Approve of CEO
L'Occitane Directeur Exécutif, Président du Conseil d'Administration et Président Directeur Général Reinold Geiger
Reinold Geiger
11 Ratings

Pros
  • Great products are easy to sell (in 21 reviews)

  • AMAZING employee discount (40%) and free products with every new promotion (in 17 reviews)

Cons
  • Intimidating not inspiring upper management (in 20 reviews)

  • Absolutely no work-life balance despite company claims (in 8 reviews)

More Pros and Cons

45 Employee Reviews

Sort: Popular Rating Date
  1. Part time sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at L'Occitane part-time (More than a year)

    Pros

    Great atmosphere and wonderful products. Been using them for years

    Cons

    Goals are set very high and bonuses are rarely given out


  2. Helpful (1)

    Great company & People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager & Regional Trainer in Portland, OR
    Current Employee - General Manager & Regional Trainer in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L'Occitane (More than a year)

    Pros

    Products, education, travel, the people!

    Cons

    Company is going through some changes. Who isn't?

    Advice to Management

    Continue to promote from within. Open communication


  3. Helpful (2)

    Part-Time Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part-Time Sales Associate in Tampa, FL
    Former Employee - Part-Time Sales Associate in Tampa, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at L'Occitane part-time (More than a year)

    Pros

    You are given a very generous gratis for each campaign, great discount, overall a beautiful and pleasant place to work.

    Cons

    Not a job for someone who needs a lot of working hours. You are sometimes left alone in the store for hours at a time. Upper management is only concerned about numbers. No room for growth in the company. Unrealistic sales goals.

    Advice to Management

    Stop overstaffing and give the hours to those in need.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very genuine company. Wonderful products and pay seems fair. Great customers. Very generous discount.

    Cons

    Many mistakes made in visual setups that causes frustration. Some at District Manager level have one track thinking. They don't understand the demographics of their markets.

    Advice to Management

    Offer some type of health care benefits to part time associates. In today's world this is necessary to retain & hired for longevity. Even if the store discount were a little less to offset expense. Many specialty retailers offer this benefit that employ less than L'Occitane


  6. Helpful (1)

    Amazing products and great growth opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L'Occitane full-time

    Pros

    1. Amazing, naturally-based products 2. Beautiful stores 3. Growth opportunities for those who desire them 4. Pleasant, friendly customer base

    Cons

    1. Development for higher achievers can be slim 2. Many upper management changes in the past few years

    Advice to Management

    Continue to work toward focusing on development for high-level team members to avoid losing them to other retailers.


  7. Helpful (1)

    sales associate/ key holder

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    good pay, great product discount.

    Cons

    secret shoppers. regular retail environment.


  8. Helpful (2)

    Love this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Recommends
    Positive Outlook

    I have been working at L'Occitane full-time (More than 3 years)

    Pros

    Great Benefits - medical, vision, and dental avaliable, starting 15 PTO days as a full-time employee Fun work environment with product that is truly effective and enjoyable to work with There is bonus for when the store makes sales goals each month

    Cons

    Management can be stressful, you are expected to fufill several roles at once and be the best at them... All for pay that is average in terms of competitiveness in similar stores Every associate is a key holder and will be alone in the store for hours at a time, even in higher volume stores

    Advice to Management

    The company definitely believes in hiring from within, so if you're starting as a PTSA or FTSA, give it your all and be vocal about the fact that you want to move up - you can make it happen If you are starting as a manager - there is A LOT to learn at first - defer to your team and never hesitate to ask a question - every aspect of the company is very open and we are expected to keep in contact will corporate departments ( merch, marketing, warehouse) and they will gladly answer questions


  9. Fun, exciting part time job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Key Holder in Madison, WI
    Current Employee - Sales Associate/Key Holder in Madison, WI
    Recommends
    No opinion of CEO

    Pros

    Flexible hours, fun, clean work environment, great products

    Cons

    Pay is on the lower size


  10. From Seasonal to Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L'Occitane full-time (More than 5 years)

    Pros

    L'Occitane was my first retail job. I had no idea what to expect, and while the company has grown and changed drastically over the 7+ years I've been a team member, so have I! Sometimes good, sometimes challenging but you learn from all experiences and grow from them. I have worked with many different teams over the years and I must say, I've been very lucky in that I've mostly worked with very motivated, empowering teams. The key is for every level of the team from upper management to seasonals to feel like they are an integral part of the team. Everyone is important. And I have worked with and helped build these teams. Not every work place is going to have amazing chemistry 100% of the time. But I look forward to going to work every day. It challenges me, pushes me out of my comfort zone, and I have grown professionally and personally. The benefits are amazing, they have great insurance for their full time associates. And gratis at the beginning of new campaigns really helps! The best way to sell product is to try it first!

    Cons

    Moving up in the company can be very difficult. From what I've seen, people really are dedicated to the brand and tend to stay for a long time, each waiting for a spot to open to move up. It's difficult to wait when you want to advance your career. It's great to see that people don't leave, but it's challenging waiting for that one coveted full-time position to open. Because the boutiques are small and personal, there are very few opportunities for full-time employment. To change the boutiques for a more commercial feel would betray the brand.

    Advice to Management

    I think a lot of us wish they could meet/get to know the corporate team better. Put faces to the people they converse with regularly.


  11. pretty good considering it's retail....

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good employee discount, Small environment, nice people and good co workers

    Cons

    Sometimes felt "out of place" or talked about



Showing 45 of 210 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.