L'Occitane
2.8 of 5 128 reviews
www.loccitane.com Aix-en-Provence, France 5000+ Employees

L'Occitane Reviews

Updated Jul 3, 2014
All Employees Current Employees Only

2.8 128 reviews

                             

50% Approve of the CEO

L'Occitane Directeur Exécutif, Président du Conseil d'Administration et Président Directeur Général Reinold Geiger

Reinold Geiger

(14 ratings)

45% of employees recommend this company to a friend
20 Employee Reviews Back to all reviews
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    Don't believe the haters

    Senior Sales Assistant (Current Employee)
    New York, NY

    Prosopportunities to progress ... I've been here 6 months and been promoted already
    great staff discount
    respectful management - I haven't experienced anythng other than people being nice
    amazing products (the reason I joined in first place)
    decent pay

    Consyes there are a lot of codes and somethings get complicated
    yes the till system isnt the easiest

    Advice to Senior Managementdont listen to all the haters out there ... they're just losers ... to me and the people I talk to things are good and feel like they are getting better ... I have worked at far worse places ... its retail after all!
    my advice to the negative nellies ... if you hate it so much have the guts to go somewhere else ..

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Great part time retail job

    Part Time Sales Associate (Current Employee)
    New York, NY

    ProsGenerous 40% off discount on high-quality products. The company makes each employee attend two training sessions at the corporate office in NYC to really understand everything about the products and how to sell them. With each new campaign (every month) you get one or two free, full size items from that campaign...which is awesome. I've learned a lot about skin care, which is nice because I've incorporated it into my own daily routine. They pay really well for a part time retail job. Plus, 95% of the time you get 8 hour shifts so you are guaranteed to get a decent amount of hours per week.

    ConsEvery employee is treated as a key holder therefore everyone is treated and expected to do all the work managers and assistant managers do. My issue with this is that as a part time sales associate, I do the same amount of work/paperwork as managers/asst managers and don't make the amount of money they do. Company requires too much paperwork to be completed each opening and closing and even throughout the day. In my opinion, this should only be completed by management, but again each employee is required to do it. They are extremely strict about how you sell products. If you don't follow the "Always" with every single customer it can be an issue with your manager depending how relaxed they are.

    Advice to Senior ManagementCut back on all the paperwork that needs to be completed every single day!

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    l'occitane is a great company to work for

    Sales Associate (Current Employee)
    Houston, TX

    Prosthe products, true stories and positivity

    Conshaving your skills over looked,

    Advice to Senior Managementif some one is already good at sales back off and let them sale, dont stand over them like a hawk, it will ruin their confidence, the stores conversion, atv, and upt.

    Yes, I would recommend this company to a friend

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    Wonderful company and excellent products.

    Store Manager (Former Employee)
    Santa Monica, CA

    ProsStrong training program for product knowledge and selling skills. Generous employee discount enabled us to purchase products for personal use.

    ConsLimited opportunity for growth due to small number of boutiques. Also not enough emphasis on succession planning and promoting from within. Many qualified candidates overlooked.

    Advice to Senior ManagementPromote your successful team leaders!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    L'Occitane is a wonderful company with exceptional ethics.

    Anonymous Employee (Former Employee)

    ProsThe company provides many paid trainings for new products and sales strategies, the product is eco-friendly and fair-trade, management is supportive and flexible

    ConsSome of the sales techniques from the European standard do not translate very well to the states, the price of the product is very high so meeting sales goals is not always easy.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    A wonderful experience. I was in Management and loved it!

    Store Manager (Former Employee)
    Washington, DC

    ProsGreat products, good upper management, training was ok...but overall a wonderful experience
    Would love to work with them again!

    ConsComputers went down a lot. Not very reliable in busy seasons.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Sales Associate/ Key holder

    Sales Associate/Keyholder (Former Employee)
    Dallas, TX

    ProsThis company sells high quality products created in Provence, France

    ConsThere is not much ethnic diversity in higher level management positions.

    Advice to Senior ManagementCreate a more diverse environment, especially in higher level management. There is a lack.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Awesome!

    Sales Associate (Former Employee)
    Orlando, FL

    ProsGenerous discount on products, training provided, compensation for achieving and exceeding the boutique's goals for the week and month, gratis product from new lines released.

    ConsI honestly can't think of any cons while I worked for L'Occitane. I absolutely loved working there. The team was great!

    Advice to Senior ManagementKeep up the great work you're doing with the boutiques!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Award Winning Products, Award Winning Employer!!!!

    Anonymous Employee (Current Employee)
    New York, NY

    ProsWhere do I begin, I have worked for L'OCCITANE for over five years and I simply adore this brand as it is so rich in ethics, style, passion and authenticity, I am blessed to work for such a brand. I feel so proud to work for L'Occitane and welcome our customers to what is a very special retail enviroment and truly unique customer shopping experience.

    I adore our products, there is constant innovation and freshness to our product range and they are so easy to sell as they create a moment of delight each time they touch the skin. I respect with a true passion the work L'OCCITANE has done and continues to do in Africa for the last twenty years and supports such amazing projects.

    I love that I am accountable for delivering my results, I don't know about you but I want to achieve and be rewarded for my hard work and L'OCCITANE has done this very well for me throughout my journey.

    I am working for an ethical, equal opportunity employer who has given me amazing opportunities and I have witnessed the most junior team members grow into industry professionals whist working at L'OCCITANE.

    I would recommend L'OCCITANE as an employer should you be lucky enough to get the chance to
    join our team throughout the USA.

    ConsI spend too much with the staff discount.

    Advice to Senior ManagementThank you for bring Provence to America and being my employer.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Keeping the traditions and beauty of Provence alive and well

    Anonymous Employee (Current Employee)
    New York, NY

    Pros• Dynamic senior management ensures that Store Managers and staff stay engaged, continually grow skills
    • Great opportunities for advancement
    • A growing business; a great time to join the team
    • Strong focus on culture, values, and philanthropy
    • Great discount, fun environment
    • Beautiful products that are easy to fall in love with
    • Simple, clearly defined, and feasible expectations
    • Professional atmosphere; a cadence of accountability and good rapport between managers

    Cons• Opportunity to continue improving on the engagement between managers.

    Advice to Senior Management• Continue to recognize the amazing talent you have in field; they are the brand's heart and soul.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at L'Occitane reviews and ratings — including employee satisfaction and approval rating for L'Occitane CEO Reinold Geiger. All 20 reviews posted anonymously by L'Occitane employees.