L'Occitane Reviews

Updated November 1, 2014
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5.0
25 Reviews
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L'Occitane Directeur Exécutif, Président du Conseil d'Administration et Président Directeur Général Reinold Geiger
Reinold Geiger
33 Ratings

25 Employee Reviews

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  1. Love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Keyholder
    Current Employee - Sales Associate/Keyholder

    I have been working at L'Occitane part-time

    Pros

    Great pay, part time. Allows me to attend college and do other things outside of work.

    Cons

    None. Cons are subjective. It all depends on what you are looking for.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. Love it

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at L'Occitane

    Pros

    Great pay great products great customers

    Cons

    Smelling all that stuff makes my head hurt

    Advice to ManagementAdvice

    Nothing

  3. Great for individuals with an entreprenurial spirit and willing make their personal success their own responsibility. (As should be)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in New York, NY
    Current Employee - Anonymous in New York, NY

    I have been working at L'Occitane full-time

    Pros

    -Amazing co-workers
    -Monthly gratis is very generous (better than many other cosmetic brands)
    -Programs available for growth
    -DM's are more active within the stores than other companies I have worked for (including visits with agendas for improvement, and helpful advice for merchandising)
    -Correspondence between stores in the district is like no other company I have worked for. Lots of encouragement.)

    Cons

    -Daily reports/memos are overwhelming at times, flooding inbox (and I'm a full-timer. Not sure how my manager feels)
    -Be more conciencious around holidays with tasks to be done so we can leave earlier and enjoy time with family and friends

    Advice to ManagementAdvice

    Every company has areas of opportunity. Keep doing what you're doing. Those employees who want more pay for mediocre work always have the option to go elsewhere.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Such an amazing work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Seasonal Sales Associate in Mission Viejo, CA
    Former Intern - Seasonal Sales Associate in Mission Viejo, CA

    I worked at L'Occitane as an intern (less than a year)

    Pros

    Friendly staff
    interactions with guests
    easy products to get to learn and love

    Cons

    long work hours
    work on holidays
    training was a smooth transition

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful

    Great part time retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate in New York, NY
    Current Employee - Part Time Sales Associate in New York, NY

    I have been working at L'Occitane part-time

    Pros

    Generous 40% off discount on high-quality products. The company makes each employee attend two training sessions at the corporate office in NYC to really understand everything about the products and how to sell them. With each new campaign (every month) you get one or two free, full size items from that campaign...which is awesome. I've learned a lot about skin care, which is nice because I've incorporated it into my own daily routine. They pay really well for a part time retail job. Plus, 95% of the time you get 8 hour shifts so you are guaranteed to get a decent amount of hours per week.

    Cons

    Every employee is treated as a key holder therefore everyone is treated and expected to do all the work managers and assistant managers do. My issue with this is that as a part time sales associate, I do the same amount of work/paperwork as managers/asst managers and don't make the amount of money they do. Company requires too much paperwork to be completed each opening and closing and even throughout the day. In my opinion, this should only be completed by management, but again each employee is required to do it. They are extremely strict about how you sell products. If you don't follow the "Always" with every single customer it can be an issue with your manager depending how relaxed they are.

    Advice to ManagementAdvice

    Cut back on all the paperwork that needs to be completed every single day!

    Recommends
  7. Don't believe the haters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Assistant in New York, NY
    Current Employee - Senior Sales Assistant in New York, NY

    I have been working at L'Occitane full-time (less than a year)

    Pros

    opportunities to progress ... I've been here 6 months and been promoted already
    great staff discount
    respectful management - I haven't experienced anythng other than people being nice
    amazing products (the reason I joined in first place)
    decent pay

    Cons

    yes there are a lot of codes and somethings get complicated
    yes the till system isnt the easiest

    Advice to ManagementAdvice

    dont listen to all the haters out there ... they're just losers ... to me and the people I talk to things are good and feel like they are getting better ... I have worked at far worse places ... its retail after all!
    my advice to the negative nellies ... if you hate it so much have the guts to go somewhere else ..

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 2 people found this helpful

    l'occitane is a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX

    I have been working at L'Occitane full-time (less than a year)

    Pros

    the products, true stories and positivity

    Cons

    having your skills over looked,

    Advice to ManagementAdvice

    if some one is already good at sales back off and let them sale, dont stand over them like a hawk, it will ruin their confidence, the stores conversion, atv, and upt.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. Wonderful company and excellent products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Santa Monica, CA
    Former Employee - Store Manager in Santa Monica, CA

    I worked at L'Occitane full-time (more than a year)

    Pros

    Strong training program for product knowledge and selling skills. Generous employee discount enabled us to purchase products for personal use.

    Cons

    Limited opportunity for growth due to small number of boutiques. Also not enough emphasis on succession planning and promoting from within. Many qualified candidates overlooked.

    Advice to ManagementAdvice

    Promote your successful team leaders!

    Recommends
    Positive Outlook
    Approves of CEO
  10. L'Occitane is a wonderful company with exceptional ethics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at L'Occitane part-time (more than a year)

    Pros

    The company provides many paid trainings for new products and sales strategies, the product is eco-friendly and fair-trade, management is supportive and flexible

    Cons

    Some of the sales techniques from the European standard do not translate very well to the states, the price of the product is very high so meeting sales goals is not always easy.

    Recommends
    Positive Outlook
    Approves of CEO
  11. A wonderful experience. I was in Management and loved it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Washington, DC
    Former Employee - Store Manager in Washington, DC

    I worked at L'Occitane full-time (more than a year)

    Pros

    Great products, good upper management, training was ok...but overall a wonderful experience
    Would love to work with them again!

    Cons

    Computers went down a lot. Not very reliable in busy seasons.

    Recommends
    Positive Outlook
    No opinion of CEO

L'Occitane Photos

L'Occitane (Photo thanks to Flickr user Simon A, Some Rights Reserved)
L'Occitane (Photo thanks to Flickr user Beat Küng, Some Rights Reserved)
L'Occitane En Provence (Photo thanks to Flickr user Barney Bishop, Some Rights Reserved)

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