L'Oréal Reviews

Updated August 13, 2014
Updated August 13, 2014
308 Reviews
3.2
308 Reviews
Rating Trends

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L'Oréal Président-Directeur Général Jean-Paul Agon
Jean-Paul Agon
148 Ratings

Review Highlights

Pros
  • Good attempts at work life balance with flexi hours implemented (in 7 reviews)

  • Fast-paced environment - a day can pass by very fast (in 12 reviews)


Cons
  • Poor work life balance, the company thinks that you need to devote 100% of your life to work (in 42 reviews)

  • Long working hours, project with no decent planning & schedule, very unorganise, bad documentations (in 21 reviews)

More Highlights

26 Employee Reviews Back to all reviews

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  1.  

    The Devil Wears Prada

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing  in  New York, NY
    Former Employee - Marketing in New York, NY

    I worked at L'Oréal full-time for more than a year

    Pros

    Free perfume, cosmetics each month.

    Cons

    Horrible work culture. If you are French then you will move up.

    Advice to ManagementAdvice

    Medieval times are over. We are all human.

    Doesn't Recommend
    Negative Outlook
  2. 3 people found this helpful  

    I worked at L'Oréal

    Pros

    Good benefits and double time on Sundays
    Never work as a temp to hire our there is no pros
    One week vacation on hire

    Cons

    Abusive management
    Total lack of respect for hourly employees
    No job security when seventy percent of workforce is temps
    Stupid meeting where they lie and brainwash hourly employees

    Advice to ManagementAdvice

    If you hate you're job and life change it..

  3. 5 people found this helpful  

    Know what you are getting into before you join

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at L'Oréal full-time for more than a year

    Pros

    They will move you up quickly if you are willing to work 24/7 and they know there are 1,000 people waiting in line to take your place if you don't want to
    Analytical
    Will keep you on your toes
    Wondeful benefits
    Great perks

    Cons

    Zero respect for work life balance
    Highly irrational thinking/actions are tolerated and sometimes rewarded
    People work very hard but no smart. There is a lot of waste of money, time and resources due to poor planning
    Treat vendors poorly. Constantly have vendors bid for projects and then expect at least 2-3x the amount of work from them without compensating them for their time
    It is very much a hyper political environment. Management is paranoid and alliances are very quickly built. Not playing a long will cost you.

    Advice to ManagementAdvice

    Fix the culture. L'Oreal is known for it's horrible work/life balance and for the irrational and sometimes hysterical behavior of senior management. While the company is profitable and growing, I believe there are massive amounts of profit being lost due to the horrible culture of the company.

    There are teams dedicated to just coming in and spinning within L'Oreal. While it is good to have someone come in and push you or provide learnings, I would suggest having headcount to help execute. It is useless to have someone constantly come in and tell you what you can do better. Have them help do it. That is L'Oreal's problem. A lot of spinning but not much support.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5.  

    Horrendous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Training Manager  in  London, England (UK)
    Former Employee - Regional Training Manager in London, England (UK)

    I worked at L'Oréal full-time for more than 10 years

    Pros

    Not many to be honest, product allocation was pretty good that's about it.

    Cons

    Stressful, pressurised, long hours, not a family orientated company at all, pay not great for hours put in, no support from company! I wasted to many years working for them.

    Advice to ManagementAdvice

    HR are useless!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Worst experience of my career.

    Current Employee - Marketing  in  Melbourne (Australia)
    Current Employee - Marketing in Melbourne (Australia)

    I have been working at L'Oréal full-time for more than a year

    Pros

    Big company that looks good on your resume. Only because it is a well known fact that if you can last a year at L'Oreal you can do anything.

    Cons

    Worst work life balance. 9 - 5 job? I've never done those hours the whole time I've been there. You will be there until 7, 8, 9, 10, 11 or even midnight. And even then you will go home and work more. Those hours are expected. Even if you leave at 6, it will be noticed and asked why you are leaving early. Meetings are regularly scheduled after 'work' hours. Say goodbye to having dinner with friends and family. Say goodbye to your life.

    Worst culture. A boys club. Yes in a beauty company. It's as if as a female you have no opinion, your ideas are wrong, you are looked down on.

    Worst planning. Everything was due yesterday. No concept of prioritising. Everything is now, now, now. There's no planning out beyond the current season. It's reactive, not proactive.

    Worst development. Zero focus on development plans or training. You will be promised it but it will never happen. You won't get any feedback on your performance until the end of year review. And trust me, shocks will hit you in the face at your review. I've seen barely any promotions unless you are well liked, not if the person is ready.

    Worst turnover. Rumoured to be 75%. I think it's higher. It's a never ending revolving door. No stability. No getting to know your team. Constant upheaval.

    Worst hiring of local talent. A lot of talent is brought in from international locations. I wouldn't call them talent really. I regularly see international people here to work in Australia hired over locals and L'Oreal getting these people visas.

    Worst management. No clear direction. No vision. No sharing of objectives and results. No team activities. Any managers that allow all these things to happen are not worth working for.

    Worst place to work. Don't do it. You think you will be working for a big company with great brands. You will regret it. Trust me. You will want to walk out constantly. Trust me.

    Advice to ManagementAdvice

    Test others how you want to be treated. Treat your employees like humans. Offer encouragement and advice. Celebrate wins. Be human.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Not ' worth it'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at L'Oréal full-time

    Pros

    Amazing products which appeal to a wide market

    Cons

    Poor work life balance. Aggressive culture.
    Acts of discrimination go unchallenged.
    Values and company ethos confused and unclear.

    Doesn't Recommend
  8. 1 person found this helpful  

    Loreal in Poland

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Intern  in  Warsaw (Poland)
    Former Employee - Marketing Intern in Warsaw (Poland)

    I worked at L'Oréal as an intern for less than a year

    Pros

    easy to switch departments and become manager after 6 months of experience, work life balance ok, lot of nice brands

    Cons

    not friendly environment, managed by chaos and no procedures, big staff turnover, improve office building to provide employees more space and comfortable conditions

    Advice to ManagementAdvice

    try to retain people and introduce more transparent way of managing and taking decisions

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Great brands, terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Mumbai (India)
    Current Employee - Anonymous in Mumbai (India)

    I have been working at L'Oréal full-time for more than 5 years

    Pros

    Great brands

    Exciting product launches

    Casual work wear vs. Other fmcg companies

    Cons

    Unprofessional senior man com frequently shout and can be verbally abusive in meetings

    Totally unstructured and haphazard method of doing business

    Poor relationship between sales and marketing functions

    Micro managed by managers who are entirely autocratic

    Advice to ManagementAdvice

    Weed out the mediocrity and arrogance from the team.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10. 4 people found this helpful  

    horrible environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandising  in  London, England (UK)
    Current Employee - Merchandising in London, England (UK)

    I have been working at L'Oréal full-time for less than a year

    Pros

    the free products/discounts and company reputation

    Cons

    working hours, lack of lunch break, unfriendly people, high stress culture, no support or training

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Very bad experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Director  in  Singapore (Singapore)
    Current Employee - Commercial Director in Singapore (Singapore)

    I have been working at L'Oréal full-time for less than a year

    Pros

    Great Brands across beauty & luxury. Product design and formulations are world class.

    Cons

    Immature leadership, political climate, poor ability to manage commercial talent. Culture of bullying is rampant at the workplace.

    Advice to ManagementAdvice

    Fast track only those mid management professionals that have the functional and emotional ability to manage "people managers".
    By virtue of being a closely held company, L'Oreal can have a strategic agenda. Should not let some employees get away with short term measures to boost their career- this comes at a cost to L'Oreal.

    Doesn't Recommend
    Neutral Outlook

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