L'Oréal Reviews

Updated August 31, 2014
Updated August 31, 2014
308 Reviews
3.2
308 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
L'Oréal Président-Directeur Général Jean-Paul Agon
Jean-Paul Agon
148 Ratings

Review Highlights

Pros
  • Good attempts at work life balance with flexi hours implemented (in 7 reviews)

  • Fast-paced environment - a day can pass by very fast (in 12 reviews)


Cons
  • Poor work life balance, the company thinks that you need to devote 100% of your life to work (in 42 reviews)

  • Long working hours, project with no decent planning & schedule, very unorganise, bad documentations (in 21 reviews)

More Highlights

46 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    planner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Planner  in  Florence, KY
    Former Employee - Planner in Florence, KY

    I worked at L'Oréal full-time for more than a year

    Pros

    they are good to their employee's as far as benefits, they do a lot of outside training, that is more culture training, which is nice they do, But when you get back to work, no one follows that training, so it eventually becomes a waste of time. . They also let you get involved in volunteering and giving back to the community.
      Their Human resource group is top notch, and very qood at what they do, Their manager actually sticks up for her group, so they are not afraid to learn and make mistakes. .

    Cons

    Excessively long hours, due to antiquated processes. Upper management throws tantrums, and ignores people if they made a mistake, Other employees stand offish, and just let you flail around if you are not sure how to do something. All people coming in are engineering majors so materials management is being handled like the building of a rocket, which ties materials hands to move quickly and respond to marketing's needs. All tasks are cumbersome and over analyzed. For every one result, there is about 15 tasks and 4 people involved, again slows down the ability and agility to respond quickly to get results for the customer.

    Advice to ManagementAdvice

    It would be helpful to hire college interns that are material management majors, not engineering majors. The operations group needs to also be managed by experienced Operational people, not an engineering major who happened to over see a group of planners while closing down a plant.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    TEMP TO HIRE AT L'OREAL COMPANY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Logistics  in  Seattle, WA
    Former Employee - Logistics in Seattle, WA

    I worked at L'Oréal as a contractor for more than a year

    Pros

    It is a great job because it is for such a big worldwide company

    Cons

    I Never got hired on, worked for one year and a few months with a promise almost every month of being hired on in about 6 weeks. I was in a position with other full time employees making about 5$ less an hour for doing the same work until they said they would not be hiring me on and let me go.

    Advice to ManagementAdvice

    Stop the lies.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Understand what you have signed-up for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing
    Former Employee - Marketing

    I worked at L'Oréal full-time for more than 5 years

    Pros

    -Great Resume Builder
    -Some really intelligent Snr Management and able to learn and grow from
    -Marketplace respect of Brand Marketing and Media Budget
    -Great Benefits (401k, Equinox, Pension)

    Cons

    -Be prepared to work very hard with little recognition and appreciation
    -Long hours and expectations to constantly check-in even when off
    -Lots of talk and little to no-portunity for cross brand or cross divisional moves. HR is useless.
    -Competitive coworkers and TOO MANY internal corporate politics
    -Other Snr Management will be threatened by young, smart, hungry go-getters and WILL throw you under the bus, keep you from spotlight or get rid of you.

    Advice to ManagementAdvice

    -Re-evaluate VP levels. Some are really great. Others are really awful with no care for their employees career development. They causing really smart young talent to RUN!
    -HR needs to help deliver on "Corporate Promises" - moving around company; explorere programs etc
    -Smaller brands operate like its 1980. They are decades beyond Mass and Luxury brands.

    Doesn't Recommend
    Approves of CEO
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  5. 4 people found this helpful  

    Disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Creative Services Coordinator  in  New York, NY
    Current Employee - Creative Services Coordinator in New York, NY

    I have been working at L'Oréal full-time for less than a year

    Pros

    Name recognition, job duties, challenging, creative, large company, trips, working with talented people, discount on products.

    Cons

    When I was hired the company was going through a major overhaul. People were being hired and fired and positions combined. I was excited to have the job until I found out I would not recieve proper training. It was fine at first for I am a fast learner but since the girl who had my position previously had left on bad terms she left a lot of unfinished business that, naturally, my boss decided to blame on me since she no longer had her previous employee to blame. I took it in stride until my boss tried to not pay be for overtime. I had to wait an entire month to recieve my money and was fired for even requesting it!

    Advice to ManagementAdvice

    You are not always right! What a surprise. People are hired to help you, allow them to do their jobs. Train when necessary. Relax!

    Recommends
    Neutral Outlook
  6. 3 people found this helpful  

    The company has great benefits but is a tough environment to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  New York, NY
    Former Employee - Director in New York, NY

    I worked at L'Oréal full-time for more than 3 years

    Pros

    Great Benefits, Secure company, Decent Salaray, Some good people

    Cons

    Very Long Hours, Little Appreciation, Little Senior Management Recognition

    Advice to ManagementAdvice

    Treat both mid level and jr employees better

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Losing great beauty advisors to cosmetics companies that care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Counter Manager  in  Chicago, IL
    Current Employee - Counter Manager in Chicago, IL

    I have been working at L'Oréal

    Pros

    Product line full of good products
    Well Known Name

    Cons

    Unsupportive Account Executives that will take credit for your hard work, or blame you if things go wrong.
    Lack of training for new hires

    Doesn't Recommend
  8. 2 people found this helpful  

    The long wave of success about to hit a wall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at L'Oréal

    Pros

    Great R&D. If you are in marketing, greater opportunities generally. With such a large pool of people, you are always bound to find some great people. Certainly for the fortunate, there can be quick promotions and expatriation. The cosmetics industry is generally recession resistant -- so there's a net on the downside. The company has shown great growth over the past 20 years and with the need for growth, one can expect further acquisitions which will lead to even more opportunities. L'Oreal is a recognized leader -- and is typically a great school for marketing and sales... There are five divisions and a very handsome portfolio of brands to work in which can provide a good deal of diversity in the jobs. The benefits (at least in France) are very good.

    Cons

    L'Oreal suffers from an old fashioned management style (top down). There is a general sense of management by fear, especially among the French hierarchy. And, there are several very important "functions" that dominate: labs and marketing being the two main ones. Sales, HR and Education are typically under-regarded -- although that depends on the country to some degree.

    If you are not French, there are reduced opportunities. There is a poor level of diversity in top management in general.

    The company is underequipped in Information Technologies -- and it is lagging heavily in the internet activities. It has barely achieved a web 1.0 mentality.

    Advice to ManagementAdvice

    Learn to listen (to employees and customers), let go (of the control). Learn how to say "no" in order to bring in real change in the way we do business.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Inequality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Nairobi (Kenya)
    Former Employee - Anonymous Employee in Nairobi (Kenya)

    I worked at L'Oréal

    Pros

    No dress code.
    Open door policy.

    Cons

    The inequalities between the different divisions are alot. Office staff eat on glass and overall normal plates while factory staff eat on metal plates.
     Employees working on Loreal consumer products division have extremely high benefits compared to staff working on local products(which ironically sell more).
    Extremely low salaries for interns, management trainees and those on contract.
    Slow decision making.
    Frequent resignations.
    Few career growth opportunities for locals.

    Advice to ManagementAdvice

    You have to make things more equal in Kenya. For the company to grow, discrimmination has to stop.
    Make everyone feel as if the role they play in the company is valued.
    Get more locals in high up positions as they understand East Africa more, especially in sales and marketing.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Exausted and tough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Area  in  São Paulo, São Paulo (Brazil)
    Current Employee - Commercial Area in São Paulo, São Paulo (Brazil)

    I have been working at L'Oréal full-time for more than a year

    Pros

    Ownership and freedow to delivery results. Spend high energy to achieve results and negotiate internally

    Cons

    Lack of salary grades and compensation policies and development policies . Clear way to achieve next levels Nd evaluatuation process . Relationship based

    Advice to ManagementAdvice

    The value or the culture is more important than the results

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Very Fun company but No work life balance ..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Singapore (Singapore)
    Former Employee - Anonymous Employee in Singapore (Singapore)

    I worked at L'Oréal full-time for more than a year

    Pros

    Great team work, very high energy work environment, lots of fun activities during / off work and a very flat organisation across.

    Cons

    Unstable manpower, high turnover, absolutely no work life balance here and too confrontational culture.

    Advice to ManagementAdvice

    Strongly recommend in ways of improving work life balance to retain talent and harness experience of employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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