Labor Ready

www.laborready.com

Labor Ready Reviews

Updated January 12, 2015
Updated January 12, 2015
153 Reviews
2.7
153 Reviews
Rating Trends

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Steve Cooper
45 Ratings

Review Highlights

Pros
  • I was able to help temporary employees find work and sometimes full time positions (in 5 reviews)

  • For many workers, assignments give workers an opportunity to try different kinds of work and as a means to obtaining full time employment (in 4 reviews)


Cons
  • Expects people to rearrange their schedules for a two hour assignment 40 minutes away that only pays minimum wage (in 10 reviews)

  • Need to sharpen it to the company/goal and conduct real world training to the branch Managers (in 5 reviews)

More Highlights

28 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Management hard to please

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Labor Ready full-time (less than a year)

    Pros

    As customer service representative working with people who really appreciate getting a job.

    Cons

    Very inadequate on the job training. All technical training was done on line thru TRUE BLUE UNIVERSITY and very time consuming. No compliments or reviews by management. Pay too low because of split shifts, variable hours and on call too much.

    Advice to ManagementAdvice

    Appreciate employe more and communicate more. Raise pay.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    I was the only staff that didn't quit, ran branch single handedly, was fired when new branch manager was fired months la

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Labor Ready full-time (less than a year)

    Pros

    Learn to run an office in a corporate environment.

    Cons

    No life, people are just numbers.

    Advice to ManagementAdvice

    Management seems to be salespeople who have advanced. Understand they are managing people, some situations are not best towing corporate policy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Marketing Sales Manager Labor Ready

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Sales Manager in Huntsville, AL
    Current Employee - Marketing Sales Manager in Huntsville, AL

    I have been working at Labor Ready full-time (more than 3 years)

    Pros

    I very much enjoyed meeting the public in my job. Meeting supervisors, owners, managers on different job sites. It was interesting to learn what they do and how they work. I made a lot of friends.

    Cons

    The comparisons the company made to lower employment areas were unrealistic in their goals for me. I was stretched too far in area so that most of my time was spent driving which was unproductive. People employed by Labor Ready did not last 5 years. 800 offices and no one lasted over 5 years. That says A LOT!!!!!!!!!!!!

    Advice to ManagementAdvice

    The DM's of this company should study demographics and educate themselves better. All they did was shout numbers when I was there. No one ever helped mentor. They only cared about the all mighty dollar and not the workers at all who were taken advantage of. The workers are the life's blood of this company and I never saw upper management even SPEAK to any of them. My paycheck came from their sweat and it made me feel guilty.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    The CSR: Cogs in the BLUE MACHINE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in New York, NY
    Current Employee - Customer Service Representative in New York, NY

    I have been working at Labor Ready full-time (more than 3 years)

    Pros

    Great learning experience in what not to do.

    Cons

    CSRs are overworked and underpaid. Every few months more responsibilities are added while wages are held down and overtime is restricted. Management has no understanding of how a branch - let alone a 'super branch' functions. All management is concerned with is NOI, weekly gross margin, not having any OT for CSRs and not receiving customer complaints.

    One person cannot:
    • open an office 5:30 am,
    • dispatch 20 - 40 workers - have those workers report on time,
    • conduct site visits,
    • contact customers to see how business is going,
    • call potential new customers,
    • place new job orders,
    • recruit new workers (applications, drug tests, E-verify, interview),
    • call delinquent customers for payment,
    • complete regular office management (update W-2, run new background checks, update customer / employee records, clean the office, order supplies, trouble shoot IT issues) and
    • payout workers
    without making any mistakes.

    Such a work schedule would burn out the most enthusiastic worker leading to fatigue, low morale, errors and finally resignation or termination within 2 -3 years.

    While there are some CSRs that have worked for Labor Ready for 5 - 10 years (senior CSRs), these are not the ones who handle the bulk of the above responsibilities. Senior CSRs have carved out their own responsibilities and limits and have pushed all new responsibilities on junior / rookie CSRs. For example, some senior CSR do not conduct site visits or only handle closing of the office - so they never come in at 530 am.

    Advice to ManagementAdvice

    Change the Customer Service Representative (CSR) position into a salaried position, with a salary range between 45k - 55k. Remove the 40 hour restriction. The work that CSRs handle cannot be completed in a 40 hour week.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in Boston, MA
    Former Employee - Branch Manager in Boston, MA

    I worked at Labor Ready full-time (more than 3 years)

    Pros

    I had an opportunity to assist some talented, yet misdirected, temporary employees use their talents to find full time work. Personally learned the type of manager I want to be.

    Cons

    Endless hours, constant changes in management, receiving calls from temps at crazy hours because the call center thought it was appropriate to give out my cell phone number

    Advice to ManagementAdvice

    Corporate needs to find a sales strategy and stick with it, at least for 6 months to a year so they can really evaluate if it is a failure or success before changing the strategy again.

    Acknowledge that there is a difference in selling labor city to city. The way you sell in New England is completely different than the Midwest.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mechanic Shop Driver in Manville, NJ
    Former Employee - Mechanic Shop Driver in Manville, NJ

    I worked at Labor Ready full-time (more than a year)

    Pros

    You will get paid daily, But at or slightly above minimum wage.

    Cons

    Pay rate does not match work involved. And jobs have very slim chance of becoming permanent. Steady temporary work force is there objective.

    Doesn't Recommend
    No opinion of CEO
  8.  

    It was great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Cook in Chicago, IL
    Current Employee - First Cook in Chicago, IL

    I have been working at Labor Ready as a contractor (more than a year)

    Pros

    You get to cook at various food establishments throughout the city.

    Cons

    Not enough work to pay the bills.

    Advice to ManagementAdvice

    Treat your workers fairly.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    They do not answer the phone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Worker in Victorville, CA
    Current Employee - Warehouse Worker in Victorville, CA

    I have been working at Labor Ready full-time (more than a year)

    Pros

    they get a lot of work

    Cons

    they don not answer the phone nor do they email you information in a timely matter I called and gave my email more than once and I have not received a email and it has been 3 weeks

    Advice to ManagementAdvice

    get a system that you are able to send out emails the will not interrupt with your daily task this process can be done in less than 15 seconds develop the email with all the proper information and send them out as a BCC to multiple people it is so easy.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    loved my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in North Hills, CA
    Former Employee - Anonymous Employee in North Hills, CA

    I worked at Labor Ready part-time (more than 3 years)

    Pros

    If they can get you work it's great. I was lucky I love what I do. The company I worked with was great too.
    Hard work very busy at times but management really helped out.

    Cons

    No seniority, you're at the mercy of staffing if you get a job over someone else. Low pay. Can be stressful dealing with temporary workers, but you learn how to deal with all kinds of people.

    Advice to ManagementAdvice

    Management is tough. They should show appreciation for a job well done or your loyalty, A kind word now and then would really be appreciated.

    Disapproves of CEO
  11.  

    Easy come easy go.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Labor Ready full-time (less than a year)

    Pros

    Did not have any thing positive happen during my tenure there.

    Cons

    If you like to be talked down to everyday by your direct manager it is a great place to work.

    Advice to ManagementAdvice

    Go to one of your locations and spend some time to really see what is going on.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

Labor Ready Photos

Working for Labor Ready means that you have many different kinds of jobs available.
We work with customers in a variety of industries.
One of our branch managers on a job site.

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