LanguageLine Solutions Reviews

Updated April 20, 2015
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3.0
33 Reviews
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LanguageLine Solutions President & CEO Scott W. Klein
Scott W. Klein
5 Ratings

33 Employee Reviews

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  1. I have been working for language line solution for more that 2 years now, the job is easy at times and stressful at time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Interpreter in New York, NY
    Current Employee - Interpreter in New York, NY

    I have been working at LanguageLine Solutions

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Work from home
    You learn something everyday

    Cons

    Communicating with management needs to be better

    Advice to Management

    It is hard to reach you, it takes days to get a reply to an e-mail and impossible to call you.

  2. Helpful (1)

    Okay for starters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Interpreter
    Former Employee - Interpreter

    I worked at LanguageLine Solutions part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good to learn the ropes. Better than most training. Most dont give you any.

    Cons

    strict adherence to specific schedule. Low pay. calls are mostly tedious.

    Advice to Management

    You are making a bundle. All of your experienced interpreters leave after a while. There is a reason for this. Pay more and give more flexibility.

  3. review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LanguageLine Solutions

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    work at home, save time commuting and getting dress

    Cons

    no benefits, few calls on weekends just enough to match the average minimum wage

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  5. Interpreter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Spanish Interpreter
    Former Employee - Spanish Interpreter

    I worked at LanguageLine Solutions

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Work at home. Good way to start learning about interpreting.

    Cons

    Very low pay. This is good for anyone getting into the field for first time. Better companies out there that you dont need to be scheduled. No insurance worthwhile.

    Advice to Management

    Pay more fairly You are making tons of money.

  6. Helpful (1)

    An ok place ' Independant Contractor'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Interpreter in Los Angeles, CA
    Current Employee - Interpreter in Los Angeles, CA

    I have been working at LanguageLine Solutions

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    -flexible hours
    -work from home
    -good flow of calls
    -decent staff

    Cons

    -the pay would have been good if we were still living in the 70s. Interpreters are the foundation of this company , appreciating them in the salaries will only make the company better.

  7. Helpful (4)

    Highly stressful but low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Interpreter/Translator in Chandler, AZ
    Former Employee - Interpreter/Translator in Chandler, AZ

    I worked at LanguageLine Solutions part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They can be very flexible with your schedule. You can make your own schedule and they normally approve it very easily.

    Cons

    The pay too low compares to the stress that you have to deal with. Only 30 cent per minute but your brain has to work extensively.

    Advice to Management

    Please response to your subordinates. I sent so many email to my manager while I were working there but I never received any response from her. It was very dissapointed

  8. Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LanguageLine Solutions

    Pros

    You get to help people

    Cons

    Little growth potential for interpreters

  9. Need more flexibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Over the Phone Interpreter in Chicago, IL
    Former Contractor - Over the Phone Interpreter in Chicago, IL

    I worked at LanguageLine Solutions as a contractor (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    you work at home
    no traveling or dress up

    Cons

    never really meet my co workers
    lack of sense of being in a company
    pay is low for someone with a language and training background
    you have to stick with the schedule

  10. good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Interpreter in Monterey, CA
    Current Employee - Interpreter in Monterey, CA

    I have been working at LanguageLine Solutions full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    very stable job, very respectfull for employees

    Cons

    pay is too low, work load too much

    Advice to Management

    give everybody a raise

  11. Helpful (1)

    Good work experience, very tense work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LanguageLine Solutions full-time

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Got a lot of experience with interpretation and general customer service, and working from home you do save a lot of money and gas.

    Cons

    Low pay, everything that happens ie, you get sick,phone broke, got 5 minutes late is stacked against you in form of a formal warning and eventually everyone gets fired, because you can't go a full year with a perfect attendance record.

    Advice to Management

    Increase pay and be just be more comprehensive with the interpreters who are running the company.

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