Leapforce

  www.leapforceathome.com
  www.leapforceathome.com

Leapforce Reviews

Updated August 4, 2014
Updated August 4, 2014
130 Reviews
3.2
130 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Daren Jackson
41 Ratings

Review Highlights

Pros
  • Its definitely a great work from home opportunity for those who would not get bored easily (in 48 reviews)

  • It is also good work for graduate students who tend to need flexible hours from their supplemental employment (in 14 reviews)


Cons
  • Most times, there are no tasks available (in 7 reviews)

  • In no way would working this position for any amount of time contribute to your career (in 6 reviews)

More Highlights

23 Employee Reviews Back to all reviews

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  1. 6 people found this helpful  

    get a real job, dont be treated like cattle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Search Engine Evaluator
    Current Employee - Search Engine Evaluator

    I have been working at Leapforce as a contractor (more than an year)

    Pros

    not many, looks good at first sight but the hourly rate is a fake, setup and training demand half of the time spent, so the actual payment which would qualify for a pro is in fact only 60% of the time you work

    Cons

    many, the rules of judging sites are quite clear, still the feedback is a lottery, its like another useless power point presentation to evaluate things that are quite difficult to pin down to numbers, still, losing the lottery means losing the job....

    Advice to ManagementAdvice

    if you want people to care for the job and do it bwell, treat them like humans, help with advice and development of your employess, you demand a higher education but you dont use it,, if it stays like it is, id rather clean toilets which i think requires more inteligence than doing the evaluation job for this company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Waste of time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Search Engine Evaluator in Fort Lauderdale, FL
    Current Employee - Search Engine Evaluator in Fort Lauderdale, FL

    I have been working at Leapforce full-time (less than an year)

    Pros

    The only pro was constant emails. Other than that I cannot say there was any "pros"

    Cons

    The company provides you with a task (step 1)- True or false, passed. Step 2 requires more work and detail and within 2 mins of submitting my responses I was advised that I am not a good fit. My take on this is that the tasks provided is actual work and the company is looking for responses from individuals without paying any compensation. Feedback provided is minimal and contact information is not provided other than an email. Kind of goes against one of the rules for the evaluation regarding contact information updated and provided on a website. I would never recommend this company.

    Advice to ManagementAdvice

    Stop wasting peoples time. Seems more like a scam.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 9 people found this helpful  

    waste of time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Search Engine Evaluator in Waldorf, MD
    Current Employee - Search Engine Evaluator in Waldorf, MD

    I have been working at Leapforce as a contractor (less than an year)

    Pros

    you can work on your own time

    Cons

    they don't pay you for the time it takes to make evaluations but for the time it takes someone to write down your findings. They want you to perform high quality work for almost no pay. the allotted time they give you to perform the tasks is not a reasonable or realistic amount of time to perform the task. Every time I turn in an invoice there is back and forth negotiation because they deny my hours every time. I spent too much of my time providing quality work for them to pay me even less than the allotted time

    Advice to ManagementAdvice

    pay your employees what they deserve

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 5 people found this helpful  

    The company wants their cake and eat it too. In other words, are you willing to work for free?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Leapforce as a contractor (less than an year)

    Pros

    it would be nice to work at home. i guess you just have to start your own business and forget about unethical companies in corporate america.

    Cons

    they will not pay you for time worked, they will only pay for the time they estimate the task should take. if you get a task done in under the time limit, they will not pay you extra for saving the time. So they want their cake and get to eat your time and resources in the process.

    Advice to ManagementAdvice

    Get new bean counters to estimate the real-life time it takes to work there.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 6 people found this helpful  

    This is not a job for anyone who thinks at a higher level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Search Engine Evaluator in Memphis, TN
    Former Employee - Search Engine Evaluator in Memphis, TN

    I worked at Leapforce as a contractor (less than an year)

    Pros

    Opportunity to work from home on flexible schedule, IF and WHEN tasks are available. There are lots of opportunities for hours and hours of unpaid training.

    Cons

    Most times, there are no tasks available. You are under constant totally subjective review and the comments you receive do not align with the rating directions in the training manuals. Totally subjective rating feedback. You are treated like an employee with no benefits or protections as opposed to an independent contractor. THERE IS NO INDEPENDENCE!!! THERE IS NO HOURLR RATE!!! This is a piece rate job. Even you you make above their quota, you will never make more than $13.50 per hour. AND, You will be expected to keep a running tab of your tasks and time as you are not being paid by the hour but by the number and types of tasks you complete. Expect to be paid 55% of the hours you actually work. Please READ the arbitration clause in the contract BEFORE you sign it. IN FACT, READ the entire contract several times before you sign it! Then sign at your own peril.

    Advice to ManagementAdvice

    Treat others the way you want them to treat you if you were in their situation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Disheartening

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Search Evaluator
    Current Employee - Web Search Evaluator

    I have been working at Leapforce as a contractor (less than an year)

    Pros

    You do work at home, and they do pay you.

    Cons

    Terrible feedback, an answer that is right one day is wrong the next, one day you get great reviews, next day doing the same work, poor reviews, unable to count on work being available so it's stressful if you're trying to pay bills, not knowing what, if any will be available day to day.

    Advice to ManagementAdvice

    Treat your people better and give consistent feedback. An answer that is right on Monday shouldn't be wrong on Tuesday.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 5 people found this helpful  

    Leapforce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Seach Evaluator in Dallas, TX
    Current Employee - Web Seach Evaluator in Dallas, TX

    I have been working at Leapforce full-time (less than an year)

    Pros

    Flexible schedule, Tasks are easy if you know what you're doing.

    Cons

    Unfriendly staff, sneaky lies, still haven't been paid, generally the absolute WORST company I have ever worked for in any country in all my life

    Advice to ManagementAdvice

    One day I would receive an e-mail saying Your work exceeds expectations, great, keep up the good work and the next day for the same task I would receive an e-mail saying the work was unacceptable even though nothing changed. I had to enter the invoice minute by minute FOUR times, sent off and they claimed they never got it even though I even took screen caps to prove everything was done right. The customer support seems to not even read your e-mails or is seriously stupid to send such brainless responses. Although my invoice was accepted eventually after I had wasted a good couple hours every day, I still haven't been paid. Their whole attitude is very cold and they don't care about their employees to the point they are threatening and intimidating.
    They expect you to spend a long time training for free and altogether you end up working for about $4 an hour considering how much time you spend on everything compared to what they pay you. I wouldn't recommend this company to anyone.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 8 people found this helpful  

    Leapforce is an Internet sweatshop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Search Engine Results Evaluator in Boston, MA
    Current Employee - Search Engine Results Evaluator in Boston, MA

    I have been working at Leapforce as a contractor (less than an year)

    Pros

    They let you work from home, and as a consequence they have direct deposit, and, well, that's about it, really.

    Cons

    Slow payments: Leapforce only pays once a month on 30 days net, which means you wait as much as two months for your first payment.

    You're a contractor: This means you have to pay all of your FICA tax (instead of the half that employees pay), and there are absolutely no benefits.

    Low pay: The nominal rate is $13.50 per hour, but that doesn't include training and practice time, taking the test to get the job, or time above a certain number of minutes alloted for each task. Figure all that in, plus that extra half of your FICA tax, and it's not much better than minimum wage.

    Insufficient time for most tasks: Leapforce allots a certain number of minutes for each task, which usually isn't enough to complete the task to the standard of quality they demand. You have the choice of rushing and risking a bad evaluation, or doing it right and losing time/money.

    Intermittent work availability: You can work whenever you want - as long as work is available. Often there is nothing to do for hours or even days at a time, which makes scheduling pretty much impossible.

    Vague requirements: Leapforce gives you a training manual, but it doesn't have all the information you need to do the job properly. To become proficient you have to do some of the simulated rating tasks they make available, but they don't tell you this when you are first hired. Instead they just give you a bad evaluation and cap your hours, which brings me to...

    ...Byzantine rater evaluation procedures: Leapforce evaluates raters not by conducting tests separate from ordinary work, but by slipping evaluation tasks (which have pre-determined acceptable answers) into your workflow. You only get your evaluation results once a month, so if you're doing something wrong you won't know about it until your hours get capped. Leapforce doesn't tell you when they cap your hours, either. You have to figure it out from available tasks always running out after a certain amount of time spent working. No information is made available about how long a cap will last or what you can do to get it lifted. In addition they like to send snippy little emails telling you you screwed something up that they never told you how to do right in the first place.

    Advice to ManagementAdvice

    Try treating your raters like human beings.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Hard work for little or no pay, but can learn some technical tips and skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Search Engine Evaluator in Remote, OR
    Former Employee - Search Engine Evaluator in Remote, OR

    I worked at Leapforce as a contractor (less than an year)

    Pros

    Work from home, learning internet/web and technical skills and tips.

    Cons

    Tasks can rarely be completed in the allotted time, resulting in longer hours of work for significantly less pay than indicated. It is extremely difficult to make any significant amount of money, even as a part-time job.

    Advice to ManagementAdvice

    Provide more reasonable time-frames to complete tasks so that workers are paid more fairly for their time.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 14 people found this helpful  

    Very poorly structured work release. Inconsistent standards, very slow pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SEO Rater in Tampa, FL
    Former Employee - SEO Rater in Tampa, FL

    I worked at Leapforce as a contractor (less than an year)

    Pros

    You work from home and in theory at times when you want to. The pay rate is upfront and they have good system development for interfacing with their projects from your desktop.

    Cons

    There is no consistency in the availability of project work. You will get a task, finish it, then have to keep refreshing for 5 minutes to 2 hours before more are released. Trying early in the morning helps, but only improves your odds slightly. You spend far more time trying to catch a project than you do working them. Instead of being flexible, you end up tied to your PC trying to catch a task whenever they show up.

    I was very unimpressed with the consistency of feedback provided. As some background I worked these projects to supplement a severance package after choosing not relocate after a decade as a VP and hiring manager with a Fortune 100 company, and would be appalled to have been responsible for the quality of feedback provided. In short you are asked subjective analysis questions, but if they don't match the preference of the reviewer you are scored down. You don't get the same reviewer from subject to subject so what is rated as a 100% pass in one instance is rated as unsatisfactory in another. After getting mixed bag of this I decided to do an experiment for those where I was told my detail was lacking and paraphrased the examples provided in the Leapforce. Sure enough it again came back as right on target for one set of results and lacking in another. It appears they have no internal calibration for their QA scoring, or at least none that is working. There is no way to know for sure since you never actually communicate with these folks on the phone of via e-mail. They will just leave anonymous, often vague and conflicting, feedback.

    To top it all off they are very slow to pay. I set up direct deposit, submitted my time the 1st day available to do so, had the submitted time approved in under 48hours, and then waited 3 weeks before they deposited the funds. I know this is within their contractually announced times, but bear in mind this is only 1099 contractor pay so there is nothing to payroll expect verifying the hours worked and rate of pay. No taxes, or other withholding to slow things up.

    As frustrated as I was with the experience I felt worse for any company hiring Leapforce to provide any kind of coherent analysis of search engine optimization for them. They should have saved a huge outlay of funds and bought a magic 8 ball to get results of equal consistency.

    Advice to ManagementAdvice

    I assume from the level of professionalism and competency I witnessed on the front end that senior management cannot be aware of the state of day to day operations if they truly want to deliver for their clients. Now that I have returned to a senior leadership position with another large corporation I know that I will ensure we never use them for any contracted work.

    Doesn't Recommend
    No opinion of CEO

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