Leapforce

  www.leapforceathome.com
  www.leapforceathome.com

Leapforce Reviews

Updated October 30, 2014
Updated October 30, 2014
128 Reviews
3.2
128 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Daren Jackson
40 Ratings

Review Highlights

Pros
  • Its definitely a great work from home opportunity for those who would not get bored easily (in 48 reviews)

  • It is also good work for graduate students who tend to need flexible hours from their supplemental employment (in 14 reviews)


Cons
  • Most times, there are no tasks available (in 7 reviews)

  • In no way would working this position for any amount of time contribute to your career (in 6 reviews)

More Highlights

20 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    flexible hours, otherwise eh

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Independent Contractor
    Current Employee - Independent Contractor

    I have been working at Leapforce as a contractor (more than 3 years)

    Pros

    The hours are flexible. I'm a night owl, and I can work at 3 in the morning if I want to.

    Cons

    Requires a lot of training, which is always unpaid!
    Performance reviews only look at a very tiny fraction of the work you do, and it seems like a few minor mistakes makes the difference between "Excellent" and "Unacceptable."
    Work is sometimes irregular, and you'll spend a lot of time waiting around at your computer, not making money.

    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    More trouble than it is worth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Search Engine Evaluator in San Francisco, CA
    Former Employee - Search Engine Evaluator in San Francisco, CA

    I worked at Leapforce as a contractor (more than an year)

    Pros

    Flexibility in hours, if work is available

    Cons

    I worked for Leapforce for two years. At first work was available all of the time. Over time, the work diminished. You were expected to meet a minimum number of tasks each month, but you would have to be on your computer 24/7 to catch enough work to be able to meet that minimum. The type of work became more and more time intensive over the two years I was there, making it more difficult to meet the minimums. As a result, after two years, I couldn't meet the minimum and my contract was not renewed. Quality reviews are a joke. You are told your answers are wrong, but can't dispute it. Something that was right one week, could be totally wrong the next. New types of work are thrown at you constantly, so you are always having to review new materials on your own time, for free. Although the pay was $13.50 per hour your effective rate is less than minimum wage. The amount of work I received was limited for eight months and I could not get a reason why. It got resolved when I finally got a hold of someone who would actually investigate. It was an error on their part where somebody clicked the wrong box on my account or something like that. It was ridiculous it took eight months to get this resolved.

    Advice to ManagementAdvice

    Need much better communication with employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 7 people found this helpful  

    Rock and a Hard Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Search Engine Evaluator in Austin, TX
    Current Employee - Search Engine Evaluator in Austin, TX

    I have been working at Leapforce as a contractor (less than an year)

    Pros

    Outstanding pay
    No need to commute, so no wasting of expensive gas
    Able to work from home

    Cons

    Most of us complete the work that we are given until there is no more work available to be done, am I right? Please keep that in mind as you continue reading, as this pertains to those who have work ethic (i.e. you do your work as opposed to avoiding it).

    There is a minimum monthly target, which you can meet if you are allowed by the Leapforce system to perform enough work. If you've performed all of the work that you had available to you that day (even working EVERY SINGLE DAY), yet have not hit that monthly target, then you can be penalized for that. What this means is that you will have to jump through hoops to get paid for the work that you have completed, even though not hitting your target was not in your control. This may be an especially difficult issue for those who are starting with a low daily time limit and/or are restricted in the amount of work they are given per diem.

    Advice to ManagementAdvice

    More leniency towards those who are starting out with restricted time, taking into consideration that as they are getting the hang of the job, they may not be able to hit that monthly target without grossly compromising the quality of work that your client(s) deserve.

    Doesn't Recommend
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 5 people found this helpful  

    It can be monotonous at times, stimulating at others... Too little work for Italian raters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Search Engine Evaluator in Pleasanton, CA
    Former Employee - Search Engine Evaluator in Pleasanton, CA

    I worked at Leapforce as a contractor (less than an year)

    Pros

    You work at home and, theoretically, you chose the working hours.

    If you are interested in this field, you can learn a lot on how the search engine works and distinguish low quality web pages from high quality ones.

    Payments are regular.

    Cons

    First you have to pass the test which is not easy at all and it takes a lot of time to prepare it (and time spending doing this test is not payed). There's no a minimum task quantity guaranteed, so sometimes you have 20 minutes, sometimes 2 hours of work per day.

    The tasks are not always available, you have to spend loads of time to "catch" them. If you have kids to pick up from school or something to do in certain hours, be sure that tasks will become available just when you have to go out.

    It's not always easy to figure out what you are asked to do, as their guidelines change constantly and reading them takes you other time which, of course, is not payed.

    You have to do 200 tasks in 30 days, otherwise you get removed from the project you were working on.

    As an independent contractor, there's no chance to grow. Even if you reach some important results, you never get promoted or rewarded in other ways.

    As somebody said before, you can't work in another country. If, for some reason, you have to go out of the country you were assigned for, you can't work.

    Advice to ManagementAdvice

    Personal growth and real promotions.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Contractor

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Data Analyst in Mountain View, CA
    Current Employee - Data Analyst in Mountain View, CA

    I have been working at Leapforce full-time (more than an year)

    Pros

    Quick responds. (at least you know what will you do) no game playing... take it of leave it.

    Cons

    Co-ordinator be tween you and the assignment is just a messenger.
    The answer is poetical.. not/no "at the moment" mean no ("forever", I think, or they are not even think/consider about it, the client make them to do, to treat us better)
    The company seemed to me is not a fair company.. Benefit is as minimum as they can give without breaking the law (for us in nothing just the hourly rate). If they can delay increase rate they probably will.

    Advice to ManagementAdvice

    This is a world of information.
    Keep the company competitive and work show your contractor why they should come back to you. not because you have job. ... other contractor also have jobs.

    Doesn't Recommend
    No opinion of CEO
  7. 7 people found this helpful  

    Good, briefly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Search Engine Evaluator
    Current Employee - Search Engine Evaluator

    I have been working at Leapforce as a contractor (more than an year)

    Pros

    Great for flexible scheduling, work 20 hours or 5 a week. I've always been paid on time every month. Pay is acceptable compared to other online freelance work.

    Cons

    Long periods where no work is available, without warning or notification of how long there will be no projects. Employee evaluations seem arbitrary, I've gone from excellent to unsatisfactory and back to above average without changing my effort. There aren't many opportunities to improve your role or pay.

    Advice to ManagementAdvice

    Communication with Management doesn't really exist, other than form emails. Tell contractors if projects are on hold rather than leaving them in limbo indefinitely.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 7 people found this helpful  

    Very Subjective

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Leapforce as a contractor (less than an year)

    Pros

    The ability to work from home has its advantages.
    Your hours are flexible but that is a two edged sword. Work is not always available when you want it, so you will spend a lot of time checking for availability of tasks.

    Cons

    Limited Amount of Work available

    Extremely Subjective...Your job is to rate search engine results. If your evaluation does not match what Leapforce expects, you are informed your performance is substandard.
     It seems as if they know the results they want to provide their clients, and you must try to match their expected result, and have the same opinion from multiple raters to justify the data they provide.

    The time allotted is not sufficient to meet their extensive guidelines. The time to load the results given is lengthy, not giving you the time to fully evaluate the result.

    I'm not sure why a company would want to use Leapforce when they do not allow for opinions that do not match their pre-determined result.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Internet Assessor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internet Assessor in Queen Creek, AZ
    Former Employee - Internet Assessor in Queen Creek, AZ

    I worked at Leapforce as a contractor (less than an year)

    Pros

    Work from home opportunity. Great for college students or people who need to supplement their income.

    Cons

    VERY boring work. Extremely repetitive. It's a job that revolves around just making some extra income, unless you have a passion for assessing search inquiries.

    Advice to ManagementAdvice

    Give more constructive feedback. Having to do qualifying tasks were often confusing, and I did not know if I was doing it because of poor performance, or because of a change in policy.

    Recommends
    Negative Outlook
    No opinion of CEO
  10. 4 people found this helpful  

    Not so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Leapforce

    Pros

    Work was easy.. I mean kind of easy. Most of the times if you know what you are doing then you can just breeze through it

    Cons

    They did not really have any form of communication that you can talk to employers about problems or anything like that. Most of the times the assignments get confusing and you do not know what you are doing. It also looks like they already have set answers for the job assigned so you can be given negative feedback if your ratings are not the same as what they already have

    Advice to ManagementAdvice

    Learn to communicate with employees and i thought the evaluators were rating from a users perspective while still using the general guidelines. Sometimes, some of the ratings that the company have as standard are not things most users will agree with.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 9 people found this helpful  

    Plagued with problems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Search Engine Evaluator
    Former Employee - Search Engine Evaluator

    I worked at Leapforce as a contractor (more than an year)

    Pros

    You work from home whenever you want (and whenever tasks are available)

    Cons

    The guidelines they use are very subjective, and sometimes seem to go against common sense. I had a couple big issues with this company.
    1-The amount of time you needed to spend logged in and refreshing to wait for work. I worked mainly in the afternoons and evenings and tasks were very sporadic. Especially near the end of the month it seemed you needed to be checking for 3 hours to get 5 minutes work (seriously) That and the amount of new guidelines/training/tests you don't get paid for learning makes you earn less than min wage.
    2-Another main issue was the toolbar, I contacted user support many many times and never got a real answer. I was unable to do my tasks most of the time because the toolbar was constantly trying to contact Leapforce and not succeeding. The toolbar somehow would eat up tons of RAM and make it impossible to load pages. It was really tough to rate something within the time limits when the pages wouldn't even load within the time limits. I tried everything including uninstalling and reinstalling a stripped down firefox, constantly cache and history clearing, etc. I know a fair bit about computers and have worked in tech support so it's not user error. Their addons and tool cause an extremely leaky memory which slows your system down to the point that you cannot do your job.
    3- You contact your support team with questions/tech problems and they NEVER EVER get back to you.

    After working for them for 2 years I got to the point that I could not make the monthly quota on tasks. This was because of the page loading times/errors and the lack of tasks. My contract was not renewed because of this.

    Advice to ManagementAdvice

    You work for google, make a good toolbar for chrome and you will see productivity skyrocket! Have your support team actually answer questions, and for goodness sake stop evaluating performance on the dumbest questionable searches (like a single letter)

    Doesn't Recommend
    No opinion of CEO

Work at Leapforce? Share Your Experiences

Leapforce

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.