Lebara Reviews

Updated June 5, 2015
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4.0
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Approve of CEO
Lebara Ratheesan Yoganathan
Ratheesan Yoganathan
7 Ratings

Pros
  • Very patient customer service staff (in 4 reviews)

  • Office location in the heart of the city, leave office at 6pm (in 4 reviews)

Cons
  • Very low standards of IT with IT staff disengaged (in 2 reviews)

More Pros and Cons

17 Employee Reviews

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  1. ..............

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Lebara full-time (More than a year)

    Recommends
    Recommends

    Pros

    diverse, and unique customer base.

    Cons

    language barrier is common due to diverse customer base.


  2. Enjoyable Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in London, England (UK)
    Current Contractor - Anonymous Contractor in London, England (UK)

    I have been working at Lebara as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong customer ethos, talented employees, can do attitude, fast growth in digital and the Lebara foundation.

    Cons

    Usual pains of a growing company. Entrepreneurial spirit sometimes means people don't follow process

    Advice to Management

    Whilst it's great to feel empowered, sometimes, you need to conform for things to work properly


  3. Helpful (3)

    Brave new world

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lebara full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lebara is not a normal company. It is a highly entrepreneurial start up which does not act or behave like other companies of the same size. As such Lebara mainly suits people who are in themselves entrepreneurial and different. If you want to work in a high growth (and I mean very high growth) company that has more vision than it can sometimes articulate then Lebara is for you. If you want a perfectly-formatted weekly email from HR listing the many wonderful personal development courses you could go on then this company is not for you.

    Cons

    There aren't really any pros and cons. The is a great company but of a very specific style so only suits a certain type of person. That person has to be courageous, self assured, personable and entrepreneurial. If you are not these things you will struggle. If you thrive on structure and continuity you will struggle. If you want to see what you are truly capable of you will struggle...but you will ultimately find out and isn't that what you wanted in the first place.

    Advice to Management

    It is always difficult to see what you have created take on a life of its own shaped by influences beyond your control. Every day you have to take more of a step back and trust that the fundamental principles you have instilled from day one continue to steer a straight course.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 'Fantastic Working Environment and People'

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lebara full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Great company culture and diverse and approachable staff across all departments
    - Challenging working environment with excellent exposure to markets
    - Positive Internal Opportunities

    Cons

    - Too many approvals required for key changes to take place
    - Slow to enter some markets


  6. Really great place to work- international/mutli- cultural environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in London, England (UK)
    Current Employee - Anonymous in London, England (UK)

    I have been working at Lebara

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Steep learning curve
    Good office location
    - Great environment
    - Amazing co workers
    - Interesting projects/products

    Cons

    Limited benefits
    Lack of basic process for the company of this size
    Too many Chief executives


  7. Nice people but the company is growing too fast for it's own good.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in London, England (UK)
    Current Employee - Anonymous in London, England (UK)

    I have been working at Lebara full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lebara is very multicultural and fun environment. Great people and loads of exciting projects going on. Colleagues are generally hands on.

    Cons

    The environment can get stressful and tense. A lot of harsh criticism on weekly/daily basis, whilst only biggest achievements are praised. Loads of time being spent on making things work better, new structures, delegations of authority, hierarchy systems in place but very little training provided hence loads of confusion and things either done unnecessary or take too long.

    Advice to Management

    Give staff time to train so that they can do their job effectively.
    Don't expect people can read your mind talk to them, if they fail discuss how things could be done better. It's all too easy to criticize...
    Be a good role model, no point having company values or rules that you brake yourself
    Respect others and be approachable. People should be able to come up to chairman and speak to him without being scared!


  8. Helpful (1)

    Lovely & Lively place to work with!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Lebara

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You feel Each day Different and Every day New
    Awesome place to work, the culture is wonderful and employees are encouraged to be innovators in everything they do and a very supportive team.
    You get opportunities to work in new areas and get new challenges and you learn a lot.
    A very healthy environment
    Best company I’ve ever worked for!

    Cons

    Restroom facilities
    Network Operating system

    Advice to Management

    Good Work. But feels like too many senior people for the strength of the organisation. We have been doing good so far.


  9. Full of action!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Lebara

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    >Many things going on together and hence opportunity to contribute & learn is immense
    >Truly multicultural environment with easy access to people
    >Entrepreneurial thinking

    Cons

    >Too many stakeholders to manage
    >Relatively poor focus on training and personal development

    Advice to Management

    >Stop the new "blame culture" and help in solving the real problem
    >If we can reduce the number of stakeholders to manage - need only one decision maker and few contributors as against many decision makers and many more who will butt in in views
    >Have a separate career path for high potential middle managers and groom them for future leadership positions
    >Be generous with compensation especially for top talent in the bottom and middle management level


  10. Recruitment manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruitment in London, England (UK)
    Current Employee - Recruitment in London, England (UK)

    I have been working at Lebara full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fair, transparent employer. Great opportunities to learn. Ownership is given in your own roles. Salaries are good. Very hardworking company. Very diverse..fun environment. Respect for each other.it's a young and vibrant company. Quality of work is good. Management especially founders are inspiring

    Cons

    Career paths are limited though company is actively trying to move people internally

    Advice to Management

    Work on giving people clear career paths


  11. Helpful (1)

    A good place to learn

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Lebara full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Office culture is the best: You are able to work with multicultural people, from more than 30 different countries. Lebara is a new company (with only 13 years since it's foundation) that is growing up. If you want to learn about telecommunications, this MVNO is a great option

    Cons

    It's very difficult to improve your salary and your possition. Usually, people who comes from another companies has better options that people inside to have some positions



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