Legacy Health System
3.1 of 5 42 reviews
www.legacyhealth.org Portland, OR 5000+ Employees

Legacy Health System Reviews

Updated Jun 24, 2014

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3.1 42 reviews

                             

71% Approve of the CEO

Legacy Health System President & CEO George J. Brown

George J. Brown

(21 ratings)

53% of employees recommend this company to a friend
25 Employee Reviews Back to all reviews
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    It has been a wonderful welcoming environment.

    Registered Nurse (Current Employee)
    Portland, OR

    ProsThe amazing staff and management are willing to teach and truly appreciate the importance of patient advocacy

    ConsBenefits aren't that great (medical)

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Top down management

    Anonymous Employee (Current Employee)

    ProsThe quality of care is excellent.

    ConsTop down management is not aware of the great potential of the staff it employs. There is little room for professional advancement.

    Advice to Senior ManagementNeed to recognize and utilize the skill set of employees.

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    Very Hostile Workplace!

    Staff Nurse (RN) (Current Employee)
    Portland, OR

    ProsServes a high volume of indigent.

    ConsChronically understaffed and below market value pay. Managed by negative reinforcement. Terminates staff frequently in unfair labor practices. Not a happy place to work. A struggling, stressful workplace.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great hospital system to work for. Lots of opportunities.

    Anonymous Employee (Current Employee)

    ProsAwesome pay and benefits, usually well-staffed, great physicians and nurses to work with, clean facility. Many opportunities to move around within the system.

    ConsBecause of the location of emanuel and good sam, there are a lot of alcoholics and drug addicts. They're not always the most pleasant patients and it makes for a lot of social work headaches. Personally for me, the hospital is a little far from my home. Traffic sucks.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Overall good company providing good care for the area. Can be very bureaucratic at times.

    Occupational Therapist (Current Employee)
    Portland, OR

    ProsSome extremely excellent staff providing quality patient care.

    ConsNot much room for advancement. Managers stick to numbers rather than focusing on what COULD provide the very best patient care -- people are more important than numbers.

    Advice to Senior ManagementOther than my direct manager...I don't really feel like management exists.

    Yes, I would recommend this company to a friend

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    Excellent

    Systems Analyst (Current Employee)
    Portland, OR

    Prosgreat company to work for

    Consdo not know at this time

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Have been employed for 37 years at Legacy and I feel I have been treated fairly and very well at Legacy.

    Health Information Technician (Current Employee)
    Portland, OR

    ProsGood benefits for employee, as well as family; Good salary; Work with a very Diverse environment of co-workers; Some job functions are able to be performed by telecomuting; Good sharing of information and changes in the organization (communication).

    ConsSome job functions were centralized, so employess had to move from different Legacy facilities to one central facility.

    Advice to Senior ManagementKeep up the good communication.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Professionally fulfilling

    Registered Nurse (Current Employee)
    Portland, OR

    ProsProfessional relationships, recognition of nursing's contribution is improving, opportunity to work with different disciplines, helping to make positive changes in patient's recovery from illness,

    ConsUnit budgets do not allow for real continuing education in nursing, just education to support hospital or system initiatives so leadership will meet quality goals and qualitfy for "merit" bonus.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Legacy is a top down managed health facility with little involvement from front line workers.

    Staff Nurse (RN) (Current Employee)
    Portland, OR

    ProsGreat location, nice facilities, great physicians

    Conslack of collaboration, top down management style, little room for front line workers to make a difference, knee jerk responses to changes in healthcare.

    Advice to Senior ManagementInclude front line workers in your decision making. Handing information down from the top to a lackluster middle management is not effective.

    No, I would not recommend this company to a friend

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    Uneven Leadership Maintains Organizational Norms that are Unsustainable in an Era of Healthcare Transformation

    Manager (Current Employee)
    Portland, OR

    Pros1.) George Brown is a great leader, probably the best among the major systems in our region.
    2.) As an employee, you can be proud of the quality of care provided at Legacy sites, which is as high or higher than the other systems in our region.
    3.) More than the other healthcare systems, Legacy promotes an ethos of "doing the right thing" and does as good a job as any large organization can do to abide by it. Their commitment to diversity is exemplified in many ways, most notably through the presence of an African American man in the CEO position. There is also a strong commitment to healthcare literacy.
    4.) Pay, at least for certain classes of administrative functions, is highly competitive. (but see "con" #4, below)
    5.) Legacy is the largest provider of unreimbursed care in our region--evidence of a genuine commitment to the underserved. Hence, they deserve the classification of "non-profit" that many other health systems in our country don't.

    Cons1.) Weak links among the senior and executive leadership teams, and too much internal bickering within their ranks.
    2. ) Initially, the presence of so many longterm employees at Legacy may seem a good sign--however, it is both a cause of inertia and an outcome of tolerance for mediocrity.
    3.) When faced with organizational issues, Legacy too often takes a "try to make everybody happy" approach, rather than making smart business decisions.
    4.) Poor HR policies that, again, strive to be "fair," rather than rewarding excellence. So Instead of "pay for performance, Legacy claims to extend "the same" percentage pay raise to all employees, except this is not true: everybody gets the same percentage raise, based on the midpoint of their position''s pay range. This means if you were hired near the top of your pay range (due to good qualifications), you actually receive a lesser raise than those whose pay is at the lower end. Frustration with lack of reward leads to Legacy losing talented employees while retaining mediocre ones.
    5. ) Benefits not on par with other health systems. Most notably, there is no paid holiday. Instead, holidays are deducted from employees' bank of earned vacation days.

    Advice to Senior Management1.) Stop trying to rule by committee. Instead, make tough management decisions that are based on financial acumen.
    2.) Invest in outside consultants to come in and take a hard look at reforming outdated systems, policies and procedures. (Hunter Group is legendary for this within healthcare. I understand they have been bought out by Navigant, which may still provide that same service.)

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Legacy Health System reviews and ratings — including employee satisfaction and approval rating for Legacy Health System CEO George J. Brown. All 25 reviews posted anonymously by Legacy Health System employees.