Lennox Reviews

Updated August 17, 2015
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3.2
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Recommend to a friend
Approve of CEO
Lennox CEO and Director Todd M. Bluedorn
Todd M. Bluedorn
37 Ratings

Pros
  • Decent work/life balance in an industry that is fairly stable (in 4 reviews)

  • Good hours, good product, good inventory, good benefits, and good pay (in 5 reviews)

Cons
  • Middle management spend more time protecting their jobs and positions than doing what is right for the company (in 4 reviews)

  • Sometimes limited advancement opportunities, however that is because people stay with the company long term so it is not really a bad situation (in 3 reviews)

More Pros and Cons

66 Employee Reviews

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  1. Great established family feel company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lennox full-time (More than 3 years)

    Pros

    People are great; corporate but casual family friendly atmosphere; salary is competitive

    Cons

    Not enough room to grow or move within the company; some people stay too long in the positions not fit for them; telecommuting is not openly available (depends on the management)

    Advice to Management

    Check the temperature with the employees more often; discover their strengths, skills, and natural abilities; help them move to another department if that's what they want; arrange flexible/telecommuting work arrangements. People really value this option.


  2. Helpful (1)

    Changing of the Guard

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX
    Recommends
    Positive Outlook

    I have been working at Lennox full-time (More than 5 years)

    Pros

    Committed to ethical behavior. Considerable number of long term employees. But unfortunately the older workforce needs some turnover or the company will be in real trouble at some point in the future. This causing some heartache for people, but it is necessary and some complacent loafers need to go anyway.

    Cons

    As Senior Management is slowly turning over, I see great risk to their ethical standards. I have seen it happen before, but so far so good.

    Advice to Management

    Keep up the good work and don't lose sight of your ethics.


  3. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very talented workforce. Good pay. HR is active and engaged.

    Cons

    Need to adopt non traditional "Lennox" strategies

    Advice to Management

    Be bold.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    Bureaucratic, Poor Job Growth, Good 'Ole Boys

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Richardson, TX
    Current Employee - Engineer in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Lennox (More than 5 years)

    Pros

    Decent pay for non-challenging work.

    Cons

    Management is greedy, quick to cut costs but very slow to hire. Lennox wants to grow but doesn't want to put the resources in place for sustainable growth. Fear of management's wrath is the current driver. - Very poor job growth. - Quality control issues have skyrocketed but who cares since sales are increasing. Quality issues are for someone in the field to deal with. - Poor customer support and long hold times lead to very ticked off customers - Very little diversity at corporate.

    Advice to Management

    The Good 'Ole Boy network is failing. The new management has run off the old timers, office moral is way down, departments don't communicate, and Lennox has become very bureaucratic, a dod-eat-dog environment. The only way for a leg up is to use a co-worker as a stepping stone.


  6. Helpful (1)

    Sleep inducing for Engineers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer
    Current Employee - Engineer
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Lennox full-time (More than 3 years)

    Pros

    Very flexible with hours, laid back environment, everyone friendly, good enough pay

    Cons

    Boring, misleading, slow to hire if you're a temp, little opportunity for growth, poor collaboration, tons of bloat, putting team members in roles that may not be best suited for them. However, this is the place for you if you've come from a high pressure position and want to coast.

    Advice to Management

    Give opportunities for open discussion about how to improve the development life cycle. I'd also recommend doing a better job defining roles within the company as well as the development methodology. Provide means to communicate between different groups.


  7. It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Richardson, TX
    Current Employee - Financial Analyst in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    management needs a more strategic vision to get things done. there are far too many headaches that just don't exist at other companies. The pay and company culture more than make up for the headaches.

    Cons

    Bureaucratic! This company can be super bureaucratic. At times it's just best to avoid a lot of long-term career development as marginal performers stay here for years because of limited competition.

    Advice to Management

    Pay attention to some of the younger people. Get away from the policies that make that make the company antiquated and unappealing to recent graduates. Tighten up *some* of the performance issues and promote innovation and competition.


  8. Helpful (1)

    Distribution Associate/Warehouse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Lennox full-time (More than 8 years)

    Pros

    Decent pay for a warehouse job. The checks clear. A few good people.

    Cons

    Company filled with glass ceilings. Does not promote from within. Get ready to have a sore back from carrying everyone. Benefits aren't that great. The only reward for hard work is.....MORE WORK. The more efficient you are, the more you're expected to do to compensate for those to do nothing and still collect a paycheck.. "Teamwork" atmosphere until the bonus checks come out. Raises are a joke. They jam Business Ethics and Code of Conduct down your throat, but don't follow much of it. In my location, when there's a problem brought to management, they look the other way so they don't have to address the situation in order to protect their reputation to their superiors. This allows bottom of the barrel employees to do what they want with no repercussions or discipline. I could go on forever here. Oh the stories I could tell.

    Advice to Management

    Lennox should implement the 1=3 rule. Hire 1 great hardworking employee that will be as productive as three employees who are merely good. Pay that one employee $30/hr vs paying 3 mediocre people $15-$16/hr each. This will trim the useless fat of the company, save salary money, and make it more rewarding for the hard workers to continue to bust their humps. Make your employees WANT to take initiative, bend over backwards, and go the extra mile.


  9. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Fresno, CA
    Current Employee - Store Manager in Fresno, CA
    Recommends
    Positive Outlook

    I have been working at Lennox full-time (More than 3 years)

    Pros

    Great company. They have always treated me well and cared about my family and I.

    Cons

    If you want to promote you must be willing to move. They love to promote however you have to relocate.

    Advice to Management

    They have always taken care of me and listen to my input.


  10. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Product Specialist in Richardson, TX
    Current Intern - Product Specialist in Richardson, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lennox as an intern

    Pros

    Relaxed and friendly work place. Work Life Balance is good.

    Cons

    Work environment can be more enthusiastic. Recognition for performance is low.

    Advice to Management

    Company could be more fast paced and aggressive. There are literally no perks working for Lennox.


  11. Helpful (5)

    No Advancement Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Co-workers are really friendly with one another and some managers are ok.

    Cons

    There are no career path opportunities, management needs to take a course in leadership and promotions are not fair, they are more of who the management team likes oppose to a person's skills.

    Advice to Management

    Incorporate a more diverse management team



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