Lennox

www.lennoxinternational.com

Lennox Reviews

Updated December 17, 2014
Updated December 17, 2014
78 Reviews
2.8
78 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lennox CEO and Director Todd M. Bluedorn
Todd M. Bluedorn
38 Ratings

Review Highlights

Pros
  • Flexibility, professionalism, location, work-life balance (in 4 reviews)

  • Good hours, good product, good inventory, good benefits, and good pay (in 5 reviews)


Cons
  • Middle management spend more time protecting their jobs and positions than doing what is right for the company (in 4 reviews)

  • Sometimes limited advancement opportunities, however that is because people stay with the company long term so it is not really a bad situation (in 3 reviews)

More Highlights

48 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Very low resources available - current plan is to migrate IT resources to India

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Richardson, TX
    Current Employee - IT Manager in Richardson, TX

    I have been working at Lennox full-time (more than an year)

    Pros

    Great people dedicated to making the best out of a bad environment

    Cons

    questionable and lack of leadership

    Advice to ManagementAdvice

    Do some studies on moving resources to India - budget should not be the only deciding factor - the company is growing but OPx is staying flat. You have a great deal of single point s a failure, most are people. Develope a 1/3/5 year IT plan - basic stuff.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    As a company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lennox full-time (more than 10 years)

    Pros

    work life balance is very good

    Cons

    there is a glass ceiling

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Place to work. Friendly people and good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX

    I have been working at Lennox full-time (more than 8 years)

    Pros

    Flexibility, professionalism, location, work-life balance

    Cons

    Benefits not up to standard

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Leader in Richardson, TX
    Current Employee - Project Leader in Richardson, TX

    I have been working at Lennox full-time (more than 3 years)

    Pros

    Delivering results that meet or exceed goals is rewarded with trust, compensation, development for further opportunities, etc. Although the company has a significant global presence, it still has that small company, almost "family" feel, and the level of talent that each of my co-workers have, continually amazes me.

    Cons

    Like working at any of the HVACR companies, this business is closely tied to housing starts, commercial builds, and of course, the weather. So be prepared for lean times, and be ready to chip in and bear the burden of the down-cycles when they occur.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 6 people found this helpful  

    Once great company that has been ruined by poor executive leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Dallas, TX
    Current Employee - Director in Dallas, TX

    I have been working at Lennox full-time (more than 8 years)

    Pros

    Once the pride of the HVAC industry with a culture and leadership team that was best in class (due to prior owner and CEO). Some solid leadership remains at the middle management level. Decent work/life balance in an industry that is fairly stable.

    Cons

    Current CEO and Executive team that manage by the quarterly stock price (in order to line their pockets), while the welfare of the employee is completely and wholly expendable. Not one decision since 2007 (appointment of current CEO) has been in the best interest of the employee. They will find ways to renege on commitments if it will further pad their pockets with a few $. Employees no longer have pride in the company and many are looking for a way out. Little joy, excitement, or camaraderie remain within the four walls. The cafeteria has become a ghost town as people stay at their desk or leave the building for a brief respite from the daily drudgery.

    Advice to ManagementAdvice

    The company is still salvageable but you must show a commitment beyond your own pocketbook and start taking a sincere and personal interest in the well being of your employees. If a choice is available, do the right thing for the employee. Board - replace the CEO immediately with an individual who has a personality, cares about people, and will actually engage in sincere conversation with the "common folks". Lennox didn't survive for over 100 years by having poor leadership that focuses on nothing more than a short term quarterly result!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    not a bad company to work for -

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Lead in Richardson, TX
    Current Employee - Technical Lead in Richardson, TX

    I have been working at Lennox full-time (more than 3 years)

    Pros

    flexibilty .. some smart co-wokers... have a salary freeze in 2010 and 2011 lower the 3% salaries company wide

    Cons

    lot of office politics ... very tight dead lines in IT

    Advice to ManagementAdvice

    need to focus more on IT

  8. 3 people found this helpful  

    Not what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Generalist in Atlanta, GA
    Current Employee - Human Resources Generalist in Atlanta, GA

    I have been working at Lennox full-time (more than 3 years)

    Pros

    From what I understand from others that have been here longer than me, this used to be a family, employee centered company but that is no longer the case.

    Cons

    New approach of CEO is to make money at the costs of the lower level employees. Pay cuts,layoffs, etc. then 6 mths later take a big bonus for himself from the Board of Directors while the rest of us suffer.

    Advice to ManagementAdvice

    Needs new CEO and upper leadership

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Fantastic team of people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX

    I have been working at Lennox

    Pros

    Pretty conservative which means not easily affected by market fluctuations. They don't hire and fire admin staff just due to seasonal demand or lack thereof.

    Cons

    Not too many growth opportunities in terms of title/level. But then they also do not blindly create positions just to satisfy the whims of one.

    Advice to ManagementAdvice

    Keep up the good job. Your positive attitude and keeping reasonable expectations, even in hyper market growth phases has kept this company a tight ship.

    Recommends
    Approves of CEO
  10.  

    Lennox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX

    I have been working at Lennox

    Pros

    Eveyone is very nice .
    Stable company, stable industry, good benefits.

    Cons

    Many cooks in the kitchen - difficult to know who makes decisions.
    Consensus driven organization - as a result, very slow to make decisions.

    Advice to ManagementAdvice

    Create more opportunities for internal employees to grow and expand.

    No opinion of CEO
  11. 1 person found this helpful  

    Too many management changes/ additions, top heavy. Too many chiefs not enough indians!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at Lennox

    Pros

    Great product! Excellent reputation! Good benefits!

    Cons

    Too many management changes/ additions, top heavy. Too many chiefs not enough indians!!

    Advice to ManagementAdvice

    Follow the advise of "Good to Great" book

    Disapproves of CEO

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